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ElevateStyles generally enjoys a positive reputation among customers for its fast shipping, wide selection of products, and competitive pricing. Many users appreciate the quality of the wigs and the efficient customer service experienced during the ordering process. However, significant concerns arise regarding product quality inconsistencies, delayed shipping, and a problematic return policy that includes restocking fees and lack of responsiveness to customer inquiries. Overall, while customer satisfaction is evident, the company faces challenges in addressing complaints and maintaining consistent quality, which could impact long-term loyalty.
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When I think of a wig I envision just being able to put it on and it's perfect. That was not the case with this one! This wig requires a lot of prepping and adjusting, something I was not intending on doing (I mean, that's why I wanted a wig in the first place, so I didn't have to do anything to the hair). The wig was big and the hair looked synthetic. Maybe it would work for someone else, but I hope you know what you're doing style wise. Let's put it like this: I've never worn it out the house and I should've returned it. But hey, what doesn't work for me may work for someone else. Good luck.
My hair won't grow thick anymore (dht), and menopause included in the thinning of my hair. And I saw a youtube review on it from ColoredBeautiful, and said "that's the one"! I love it, the fullness, and texture! Thanks elevate styles for creating this unit, it awesome!
My items came before Christmas and I was able to rock it.
I was very please that this unit came as fast as it did it came the day before Christmas Eve. However the unit pulled out the package looked curly it was soft she sheds a lot and she came to me with a track tore the half wig in the front area was very poorly made it will get me through the holidays but I will not purchase this brand again.
Package came quickly. I will definitely order again
Apart from the miscommunication about my delivery I would have rated 5/5
The product was beautiful, looked almost the same as my sisters hair, very natural and the customer service was good. Would I be willing to buy from them again? Absolutely yes
This was my first time order from this website. The shipping was very fast. I think I received my package a day early. I was satisfied with my purchases. I ordered two wigs that was sold on other websites so that was a plus.
The product I ordered was not the look that I was going for. However, it was delivered in a timely manner. I do feel that I would like to try more products so II will be sending it back for a refund. I will know how I feel about ordering from this site again in the future based on my purchase return experience.
Thank you in advance for your attention to this matter...
I love your website and the many styles of wigs! The prices are reasonable and affordable. Received my order in a timely manner and just absolutely love my wig.
The wig is beautiful and the hair is great. I just don't like the 9.95 delivery charge
Good prices on my two wigs. They were sold out everywhere. Got the wigs within the same week it was ordered. Nicely packaged. Thanks!
My order ended up being backordered and the money was still taking out of my account after I got a email saying my order was shipped! Guy on the phone very rude also so I cancelled the order still waiting on my refund!
I like it. The products are really good. Just to work on the appearance of the website
I received my hair within two business days. I can't wait to have it installed.
Ordering was fast, easy and secure. The item I purchased came in the mail within 2 business days. Would definitely recommend this website. Actually I already have :)
Answer: Dont use this company unless you live in the us it will forever be IN TRANSIT
Answer: Hello Shay, When you receive your order make sure that you try the wig on with a wig cap and leave the tags and lace on it. Also make sure you know how to put the wig back with all the same packing materials that way you can return it if you don't like it. There are wig shampoos and wig conditioners out there that can help to maintain the wigs longevity. Happy shopping!
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