website thubmnail of ElevateStyles

ElevateStylesReviews 1,807

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate ElevateStyles?
grey star
grey star
grey star
grey star
grey star

ElevateStyles Reviews Summary

ElevateStyles generally enjoys a positive reputation among customers for its fast shipping, wide selection of products, and competitive pricing. Many users appreciate the quality of the wigs and the efficient customer service experienced during the ordering process. However, significant concerns arise regarding product quality inconsistencies, delayed shipping, and a problematic return policy that includes restocking fees and lack of responsiveness to customer inquiries. Overall, while customer satisfaction is evident, the company faces challenges in addressing complaints and maintaining consistent quality, which could impact long-term loyalty.

This summary is generated by AI, based on text from customer reviews

returns
13

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Barbara G.
Unfollow Barbara G.
Share Review
Report Review

New customer
January 27, 2017

I really enjoyed shopping at ElevateStyle. I found some very, very reasonable products and I received my items really fast. Keep up the terrific job. I already place my 2nd order because of my 1st experience.

Date of experience: January 27, 2017
Ohio
1 review
0 helpful votes
Follow Denise E.
Unfollow Denise E.
Share Review
Report Review

Great service!
January 27, 2017

My order arrived in three days, nicely packaged and just as I ordered... Will shop with this site again in the future!

Date of experience: January 27, 2017
North Carolina
1 review
0 helpful votes
Follow N- C.
Unfollow N- C.
Share Review
Report Review

Great experiences
January 27, 2017

Second time ordering from this site. Great experiences both times. Had a small issue with my computer causing me to select the wrong shipping speed, but customer service handled the situation quickly and efficiently. Will definitely order from here again.

Date of experience: January 27, 2017
Tennessee
1 review
0 helpful votes
Follow Tina T.
Unfollow Tina T.
Share Review
Report Review

Fantastic!
January 27, 2017

Fast shipping! My Units looked better than I expected, I am extremely happy with my purchase, Alexis is Gorgeous!

Date of experience: January 27, 2017
Virginia
1 review
0 helpful votes
Follow Kimberly C.
Unfollow Kimberly C.
Share Review
Report Review

Quick receipt of merchandise!
January 26, 2017

Quick order processing and receipt! I'll be ordering again! Additionally I will be recommending your website to my clients and personal friends as well!

Date of experience: January 26, 2017
Canada
1 review
0 helpful votes
Follow Nashya C.
Unfollow Nashya C.
Share Review
Report Review

Happy Customer!
January 25, 2017

Purchased a wig last week Tuesday with the 9-15 shipping option, received it 6 business days later! Was not expecting that at all. First time customer and wig buyer and I am super satisfied! And I LOVE my wig!

Date of experience: January 25, 2017
Georgia
1 review
0 helpful votes
Follow shawntelle s.
Unfollow shawntelle s.
Share Review
Report Review

The Vella Vella Alexis wig
January 25, 2017

The wig was a very poor quality wig. The wig seem like it was used. I will never order another Alexis wig. The wig didn't look like the one on YouTube.

Date of experience: January 25, 2017
California
1 review
0 helpful votes
Follow Debra B.
Unfollow Debra B.
Share Review
Report Review

Received my order in a quick manner!
February 26, 2017

Great service! Would order from this company again! The hair was a different quality in 2 different colors.

Date of experience: January 25, 2017
South Carolina
1 review
0 helpful votes
Follow Carol D.
Unfollow Carol D.
Share Review
Report Review

Great Unit
January 25, 2017

I love it! Fits me very well. Not much shedding. Love curl pattern. The packaging was also a plus.

Date of experience: January 25, 2017
Florida
1 review
0 helpful votes
Follow Nuna Y.
Unfollow Nuna Y.
Share Review
Report Review

Terrible customer service
January 24, 2017

They never sent the tracking number. I had to email to ask for it. Then they only responded with a link. Very unprofessional. Never experienced anything so informal in my life. The website is a joke. Never updated with the tracking number. When I spoke to them they couldn't have cared less. Horrible. Will never buy from them again. Worse than Sam's Beauty and that's pretty bad.

Date of experience: January 24, 2017
California
1 review
7 helpful votes
Follow Renee M.
Unfollow Renee M.
Share Review
Report Review

Gorgeous havana twist wig.
January 24, 2017

I purchased the Havana Jumbo Twist wig from the site and received it about 3 weeks after I ordered. The site was a little slow while making the purchase but once I opened it in a new window, everything went smoothly. When i first tried the wig one, I wasn't sure if I liked it. I played around styling it and decided to wear it out over the weekend. Everyone thought I had gotten my hair done! Even my coworkers were fooled when I went to work on Monday! I love this wig. The quality of the work is amazing and worth the money I paid. I will definitely purchase another wig from Elevate Styles in the future to add to my protective style routine.

Date of experience: January 24, 2017
Alabama
1 review
0 helpful votes
Follow Marion S.
Unfollow Marion S.
Share Review
Report Review

I received the wig on a Tuesday and tired to return it the next day(Wednesday). The customer representatives told me I had to wait on a return number. I don't like the process at all I will not purchase from Elevate Styles again

Date of experience: January 23, 2017
Brazil
1 review
0 helpful votes
Follow SANTOS L.
Unfollow SANTOS L.
Share Review
Report Review

DESINFORMAÇÕES
January 23, 2017

ESTOU MUITO DECEPCIONADA COM A COMPRA, A MERCADORIA ESTÁ PARADA NUM MESMO LUGAR HÁ PELO MENOS 20 DIAS! QUANDO IREI RECEBER AFINAL?

Date of experience: January 23, 2017
Mike M. ElevateStyles Rep
over a year old

Budget First Class Orders can take 10-15 business days. Please track at USPS.

https://tools.usps.com/go/TrackConfirmAction.action?tLabels=LX594424177US

Departed
SAO PAULO, BRAZIL
Your item departed a transfer airport in GUARULHOS INTL, SAO PAULO, BRAZIL on January 19,2017 at 10:50 am. The item is currently in transit to the destination.
January 18,2017, 10:32 pm
Departed
NEWARK, UNITED STATES
January 18,2017, 10:03 am
Arrived
NEWARK, UNITED STATES
January 17,2017, 3:17 pm
Processed Through Facility
ISC NEW YORK NY(USPS)
January 17,2017, 3:17 pm
Arrived at Facility
ISC NEW YORK NY(USPS)
January 17,2017, 12:27 pm
Shipment Accepted
JAMAICA, NY 11430
January 13,2017, 2:43 pm
Departed Shipping Partner Facility, USPS Awaiting Item
HAUPPAUGE, NY 11788
January 11,2017, 5:39 pm
Picked Up by Shipping Partner, USPS Awaiting Item

Mississippi
1 review
0 helpful votes
Follow Cassandra M.
Unfollow Cassandra M.
Share Review
Report Review

The wig have hair pieces everywhere!
January 22, 2017

The model model wig sage is very disappointing. I had a ton of hair on my floor from just taking it out the box. I wish I could get my money back.

Date of experience: January 22, 2017
Canada
1 review
0 helpful votes
Follow F A.
Unfollow F A.
Share Review
Report Review

Good buy
January 21, 2017

Very skeptical about buying hair extensions online, but I'm glad I took that chance. Nice product, prompt service.

Date of experience: January 21, 2017
Tennessee
1 review
0 helpful votes
Follow Jennifer C.
Unfollow Jennifer C.
Share Review
Report Review

Love it
January 20, 2017

I love love love this company wigs and products and the shipping and handling is awesome and I will definitely order from this company again...

Date of experience: January 20, 2017
Mississippi
1 review
1 helpful vote
Follow Kay L.
Unfollow Kay L.
Share Review
Report Review

The wig looked like another wig i saw. It was not parted like in picture and more curly than wavy.
Did not send it back. Because with shipping i would have lost money.

Date of experience: January 19, 2017
Texas
2 reviews
1 helpful vote
Follow maleeka s.
Unfollow maleeka s.
Share Review
Report Review

Awesome experience
January 18, 2017

Would definitely order again! Excellent service and fast shipping and my wig was of very high quality

Date of experience: January 18, 2017
Louisiana
1 review
1 helpful vote
Follow Janielle F.
Unfollow Janielle F.
Share Review
Report Review

Loved my purchase
January 18, 2017

Love my purchase and the shipping was fast. You have good quality for a good price. I would most definitely recommend you to others

Date of experience: January 17, 2017
Utah
1 review
0 helpful votes
Follow Tiara S.
Unfollow Tiara S.
Share Review
Report Review

Excellent as always
January 18, 2021

The only online hair store I order from. Fast shipping and effective customer service if needed. I got my products in a timely fashion and it was exactly what I ordered.

Date of experience: January 17, 2017

From the business

Elevate Styles is the best hair wig company with hair wigs for sale online. For more information and to buy hair wigs online, visit our site today!


elevatestyles.com
Founded in 1995
Atlantic City, NJ, United States
+18