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ElevateStyles generally enjoys a positive reputation among customers for its fast shipping, wide selection of products, and competitive pricing. Many users appreciate the quality of the wigs and the efficient customer service experienced during the ordering process. However, significant concerns arise regarding product quality inconsistencies, delayed shipping, and a problematic return policy that includes restocking fees and lack of responsiveness to customer inquiries. Overall, while customer satisfaction is evident, the company faces challenges in addressing complaints and maintaining consistent quality, which could impact long-term loyalty.
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I ordered the Freedom part lace front wig number 202 a Monday and i received it the same week, on Friday. I was really surprised and happy to git my first wig. This wig is awesome it's sooo soft and there are a tiiny tiny bit of shedding but nothing really serious. It is normal to get shedding when you pick it straight out of the packeging. All you have to do is finger combe the hair and that's it. This wig have a really good density. Furthermore, the waves always stay in place, and if you think the curls begin to fade than put the wig in the head net and your curls will be as beautiful as you first saw them. Really love this wig
My experience was awesome as always. This site is my go-to when it comes to buying wigs. Great service. Trustworthy and reliable. Huge selection of products, good prices, economic shipping and fast delivery.
Je suis française, c'était la première fois que je commandais sur ce site, et je pense que je referais une commande chez eux une prochaine fois, la livraison à été rapide et la présentation du site est sympa!
There is a wide selection of wigs offered at great prices. The shipping was fast. They kept you updated on your purchase. It was a great experience.
Fast shipment and affordable prices. Was my first time ordering but o will definitely order from here again when shopping online
The delivery was fast and smooth. All items came. The hair tangled easily and frizzed too soon. It was 100% synthetic not even a mix of human Brazilian nothing!
YOU SENT THE WRONG COLOR. BY THE TIME I REALIZED IT IT WAS TO LATE TO SEND IT BACK. WONT BUY FROM YOU AGAIN
It was quick I got my hair right b4 mother's day! Thanks for the good service! The quality of service was amazing... So for that I am very grateful!
I was very pleased with the whole process. I received everything I ordered in a timely manner. I will be ordering from Elevate Styles again.
I love ordering from elevate! Always delivered promptly and always great customer service and their prices are the best around. Made the mistake of ordering form another site recently because elevate was temporarily out of the style I wanted. I'm still waiting for my product that I paid 30$ more for. I should have just waited. I learned my lesson, only elevate from now on!
Site was simple and easy. Quick shipping. Not a fan of the hair that I chose. No complaints about Elevated styles.
I contacted their customer service because I was about to go on vacation and I needed my order shipped right away. They got right back to me and my order was shipped soon after. I received my wigs promptly and I love them!
Experience was great, will shop again, speedy delivery, product was as described.
I should not have to have 100 characters to submit that is aggravating.
Customer service is excellent. He was very helpful and knowledgeable about online ordering questions I had.
The hair was ok, but I could have gotten it cheaper at my hair supply shop. They carry the same one for $6.99. So I felt stupid for buying on line.
Timely delivery on quality products. I love my loc crochet hair. This store had the best price overall. Will definitely use Elevate Styles again.
I was fortunate to order and purchase the color I have been waiting to be re-stocked. I also added another unit and returned it because the box was in bad shape.
Wigs were good and came on time. Keisha I wore to my Son's wedding, got so many compliments and Alexis is my everyday wear.
Answer: Dont use this company unless you live in the us it will forever be IN TRANSIT
Answer: Hello Shay, When you receive your order make sure that you try the wig on with a wig cap and leave the tags and lace on it. Also make sure you know how to put the wig back with all the same packing materials that way you can return it if you don't like it. There are wig shampoos and wig conditioners out there that can help to maintain the wigs longevity. Happy shopping!
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