I contacted customer service for a question, and received a response within 24 hours. I was promptly notified of a delay in shipping my order and given a time frame for delivery of the remaining items. The delayed portion of my order arrived earlier than quoted.
This product replaced the outdated ones perfectly. All I had to do was replace the mounting rings because of different colors(ivory/white). I replaced all five of the smoke detectors in less than thirty minutes.
Got the smoke detectors I ordered quickly and all were in working order. The big advantage of the detectors I ordered from you is they had adapters for the electrical connections so they were a direct replacement for the old detectors with no rewiring necessary. That was a big plus for me.
Very easy to use and helpful chat. Good job on customer service, critical these days. I rarely recommend to others, but will be more disposed to recommend your service. Thanks. The replacement smoke alarms were very easy to install, and the instructions were accurate and efficient.
Great service. Product arrived as described. Very satisfied.
Easily found what was needed; very quick, efficient service!
Package came very quickly after I made the order.I made a note to have the delivery person NOT ring my doorbell as I have several dogs that like to bark. I was pleased to see the note written very carefully in large letters on the package. Thank you.
The Juno lights I ordered have chronic problems - I've replaced a number of their fixtures, and two of the fixtures I ordered weren't functional. Your customer service, however, in responding to the problem was terrific. I sent a photo of the problem in the morning, they responded within just a few hours, and got replacements going ASAP, and no follow up needed. Nice job making sure that at least from a shopping experience, there were no problems.
Excellent customer service from the moment I placed the order on line.
I had to change my quantity and I couldn't believer how easy it was.
They told me it was going to be delivered today **-*-** and it was.
I would definitely do business with this company again!
Thank you
Your products shipped on time, and I paid $65 for 2-day air delivery, but instead of 2 days the package arrived in 4 days. The UPS website said this delay was due to a sorting error, so UPS admitted it was their error. When I called UPS, they said they would reimburse for the shipping and to call after the package arrived. It arrived AFTER the date that my electrician came to work at my house, and this was a major problem for my installation.
I called UPS again after the shipment arrived, and this time they said it was not their responsibility. They told me to call the company from whom I bought the products. Then I called you guys, and I was told I would only receive $10 credit which is the difference between 2-day air and 3-day air...not the total shipping price. The person told me that this might take a lot of time for the credit, and I said to please begin the process.
I still believe the total shipping price of $65 should be reimbursed.
Great price. I ordered the products and had a minor delay due to availabilty. The delay was communicated clearly and the delivery date was forecasted correctly with all product received in perfect order.
Regards, -Marti Judge
After running all over town and actually ordering the light trim I wanted at a Major Hardware Store I still received the wrong item. It was fast and efficient to order the correct item from you. I received the trim in a timely fashion and at a 30% lower price. Thanks
Had a very difficult time finding the item I needed online (Lutron outlet in a specific color) but eventually stumbled upon electric bargain and was happy to see them available and at a good price. It wasn't clear to me when they would ship and so I used the chat support service which confirmed quickly that they'd ship within the week - and they did! Very happy.
Very impressed! I canceled part of my order - twice - and everything was taken care of perfectly and in a friendly manner. Prices were great, packaging was great - wow - this company knows how to run a business!
This was my first order. I was surprised that I did not promptly get a shipping notification. After a week I contacted the vendor via email and received a timely apologetic reply that the product would ship that same day, which it did, and I got timely notification. Now the USPS did not anywhere near meet its delivery goals but that's not the fault of the vendor. I will certainly consider this vendor for future purchases.
I was very happy with the website and order process. Received the order quickly. The filter doesn't work as well as when I've previously replaced with the same item number. Not sure if it's the actual filter or refrigerator.
The smoke alarm I bought was almost identical to the one I replace! Good delivery time! I'll have to change the baseplate that is on the wall but other than that I don't expect any problems with any installation.
The order process was easy and the prices were OK. The main thing that I did not like was the delivery time. It took over a week for my order to ship and I did not get what I ordered for 15 days. In this day where things get delivered in 2 to 3 days, this is crazy slow. Although I did not absolutely need it super fast, I expected it within a week. This would not been an issue if I was told when I ordered that it would take this long.
I was very satisfied with my shopping experience at Electric Bargain Stores. I called before placing the order online, and my call was answered immediately and the person who answered was very professional. I just received my order yesterday, exactly as they promised. I would definitely use Electric Bargain Stores again, as their prices were very reasonable.
Overview
Electric Bargain Store has a rating of 4.5 stars from 6,679 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Electric Bargain Store most frequently mention customer service, smoke detectors and great price. Electric Bargain Store ranks 113th among Safety sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members