We are remodeling our kitchen/breakfast area and adding a screened deck. This company really helped me with the lighting. They were able to answer all my questions and saved me from ordering additional lighting trim that I didn't need. For a 9ft ceilings, 11×25, I went with Juno 4" recessed lights, 3000k, 9 of them in along with three pendants over island. Very happy with the results.
I rely heavily on orders to come through when they say they will. I was not informed that your company did not have my swtiches in stock. I paid 200 dollars for 3 day shipping and am not satisfied. I now have not met the deadline of a *******$ electrical project because of your company. FAIL.
Even though I had to wait because of the high demand, it was well worth the wait. What I most appreciate is the contact from you letting you know the status of my order, the approximate delivery date, and the reason for the delay. I even really appreciate the quick response I received when I did email a question.
I have nothing but praise for your customer service.
Scott
I'm glad you still carry this model;however, I was confused with different model numbers and Kidde or FireX was pretty confusing.
Thanks for a battery in each unit.Nice gesture.
How about a firefighter discount?
Thank you. Gary Storer
We ordered a Firex i4618 (4618) (*******) AC Smoke Alarm with Battery Back-up to replace an old malfunctioning one of ours. Product was exactly what we ordered/expected, came quickly, and was cheaper than what I found on other sites. Easy install since it was replacing an existing one. Will certainly use this site again as my other alarms need to be replaced.
This experience has renewed my hope and faith that there is still company's out there that take quality customer service seriously and deliver. I emailed a question regarding a replacement smoke detector an anwer within 24 hours. Item shipped the next day and recieved it 2 days later. Thanks!
I purchased smoke detectors from you in 2018 to replace the ones in my rental. The person I spoke with on the phone was super helpful and I got exactly what I needed. Now I need to replace the detectors in my house. Came directly to your site to do so. Thanks
Update: I received the package quickly, the replacement kits were complete and the smoke detectors were easy to install by myself. Thank you.
Shipping a bit high for being in CA where it was shipped from. Luckily prices where lower then other sites so even with tax I was able to save a little. Better site for customers in states close to CA to avoid the high sales tax here.
Reasonable price and easy navigation. The only issue I have is that I never received any confirmation email or any shipping information. The product just showed up. I actually was going to call that day to find out the eta, but it showed up before I called.
Called to be sure I was ordering the right model of smoke detector to replace our old wired ones, and the woman was very nice and knowledgeable. I just installed all 5 in minutes even without the adapter since the wiring harness was so easy to replace.
EBS has a fantastic offering of smoke detectors. I easily found the replacement smoke detectors I wanted. Their prices are very competitive prices and their service is fantastic! Product arrived in a few days. Will definitely use again and recommend to others.
My CO2 detector expired and I needed a new one. Ordered a replacement and it came within a couple of days. Easy-peasy!
In any transactions there will be sometimes error's on either the seller or the buyer, mine was a combination of both. The difference with electricbarginstores.com is they handled my errors in a timely and pleasant way, and got me the product(s) I needed as quick as the manufacturer could turn it around.
If your lucky enough to get Mary as your custom service representative your golden. She was awesome and didn't promise me anything that wasn't doable.
Thanks
Jim D
I had to replace a smoke alarm with the exact same model because it was interconnected with the others in the system. I had a hard time finding a replacement even online...Electric Bargain Store had the exact model # that I needed and cost less even with shipping charges. So simple to replace and I had it in my hands within 3 days. EBS is on my favorite list now!
I purchased a carbon monoxide smoke detector and 4 smoke detectors. One wiring adapter was missing when I received my order. I contacted customer service they said they would send one out. After two weeks I contacted customer service again. They said it was a problem with US Postal service, they would send another one. Four days later I received my part in the mail. They didn't put enough postage on the package and I owe the US Postal dept. 75 cents. Not happy about that.
Jerry
I ordered one smoke detector and meant to order two. I immediately emailed the company and an employee call me back within 5 minutes. He canceled my order on the spot as requested by me and i reordered two with to them arriving at my house within four days during this whole pandemic. Great customer service and an easy smooth transaction. Hard to come by with the way of the world these days.
At first I had trouble with the website, it wouldn't allow me to use PayPal or even complete an order. I called she said the website was overloaded, she said they'd call back that day. It didn't happen. I called again the next day and left a message. The guy who returned my call was very surprised at my experience. Anyway he did an AWESOME job, I received my merchandise and am delighted!
Great product and great service, only complaint was that you delivered unit to a tenant at the building who happened to have the same last name instead of to the office or staff at the site. He did call us and have us pick them up from his unit.
The smoke alarms were received as described and before the estimated receipt date. I installed all three detectors following the instructions and had no problems at all. Good product at a reasonable price
This was my first encounter with the company and complete satisfaction is evidenced by my recommendation of your company and, I might add, my electrician is also steering his customers to your site.
Thank you for the excellent service.
Electric Bargain Store has a rating of 4.5 stars from 6,679 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Electric Bargain Store most frequently mention customer service, smoke detectors and great price. Electric Bargain Store ranks 113th among Safety sites.