Excellent response and timely delivery. Have been using Electric Bargain Store for over 3 years and have always had great
I shopped several other websites including Amazon and you had the right model Kidde Smoke Detector and the best price. Total cost with shipping was less than your competitors for the product alone and it arrived sooner than I expected. Well Done!
The stars are especially for customer service who quickly and efficiently replied to my emails!
And thank you for helping me obtain the rush order approved by Lutron!
You made this special order easier to make than any other websites I visited.
I just tried to install the second of the two detectors I purchased and when I pressed the "test" button it set off the other 6 detectors in the house then continued to beep three times. I am not certain if it is defective or I am doing something wrong. I have installed 3 other of your detectors and had no problem. I will get back to you if we can't get it to work correctly.
Replacing old Firex fire alarms with a custom hard-wired connection. Their replacement provided the correct adapter, making the job a painless 20 minutes for 5 new alarms, with batteries included. I spent more time dragging the ladder around than doing the work.
These were replacements for (2) switches that we previously ordered and were defective (2 out of an original order of 25). Unfortunately, I could not find a way to return the defective ones for credit and had to pay for another (3) devices.
I really think that your customer care should take care of the issue of a non working item immediately and then deal with manufacturer later, a customer should not have to wait additional week to get a replacement unit to complete his/her project.
This was my first order with your company. The online ordering process was easy and our order came in a timely manner, as promised. The adapters and smoke detectors work great and installed very easily.
Thank you for the great product and service.
I made an order through phone call due to questions plus I didn't have internet at the time ordering. Maria, the customer service representative was very nice & patient. She placed my order & received it at the expected time. Thank you Maria!
I was very impressed with your website and how easy it was to place my fire alarm order. Your company displays professional integrity and that you really care about your customer's. Thank you... Walter
Easy to order and very prompt and courteous service. The product was exactly what I wanted.
Your follow up and follow through is very nice also. You emailed every step of the process right up to shipping and this results survey!
Great job!
Y'all had the workable solution for replacing a smoke detector used in a hallway. A connector adapter for it was also needed, and you had that, too. The parts weren't cheap but they were affordable, came quickly, and worked, so I am glad I did business with y'all. In fact, I bought 2 each, so as to have a spare as well. Thank you.
I was amazed that when I needed to change an order not only did they email me back right away but to make sure they understood what I was asking, they called me! I was so surprised at their thoroughness and good customer service. I highly recommend them!
Due to a delay from the manufacturer, I was offered an even better option than what I had originally selected. Great communication from customer service, and quick delivery. This is my go to source for my lighting needs. Great job and many thanks to the customer service team.
EBS helped me modify my order to get it delivered quickly (they were lighting parts I wanted to see in the flesh before finalizing the design for my house). I look forward to getting the complete order from them soon.
I ordered 5 Kidde smoke alarms to replace the ones in my house that are 10 years old. Before ordering from you, I purchased one at Walmart to ensure it was the correct model and would work. The one from Walmart (same model #) came with the adapter. When I received the order from you, no adaptors were included. After paying for the adapters and shipping, it would have been more inexpensive and more efficient to have purchased them from Walmart. Sorry, but that was my experience.
Ordered replacement items online. Site was pretty easy to use and provide helpful information to make decision on which item(s) I wanted. Item shipped promptly and as described. NO issues to report. Installed item with no problems.
But for the longer than anticipated delivery time, the purchase process was easy and products arrived as described. Delivery time was in keeping with the company's stated standard, it's just that Amazon has created quick delivery expectations...
It was good. I found what I needed and ordered it. I got a call within an hour of placing the order that the item I ordered was out of stock. When I explained what I needed the representative was helpful and provided me with information about comparable products that were in stock. I ended up ordering a different product that met my needs. The only negative thing I have to say is that it took the full 3 business days after my order for it to ship. So, I called again to change the shipping method and was able to do that with no problem.
Your website was the only place we could find the specific kind of track light that we wanted, and although we had to wait a bit for the special order, it was shipped and received precisely when it was promised. Thank you very much for the excellent product and service!
Electric Bargain Store has a rating of 4.5 stars from 6,679 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Electric Bargain Store most frequently mention customer service, smoke detectors and great price. Electric Bargain Store ranks 113th among Safety sites.