Super experience with Electric Bargain Store! I had tried to order the exact same products from Home Depot and had been a miserable experience. They made me wait 4 weeks and then cancelled my order. Buying through Electric Bargain Store was quick, easy and even saved me a few dollars in the end! Thank you!
I contacted customer service when my order did not arrive on time, they were able to locate my order and refunded me my entire shipping fee. The products that they offer are good, reasonably priced and if I need an item that they sell in the future I will order it from them.
S. Owens
Only issue was not getting shipping notification and shipment tracking number the day order shipped. I happened to write you about 2 days after it shipped. First e-mail response said it would ship that day, a little later a 2nd e-mail told me it shipped 2 days earlier...your rep said possibly the shipping notice went to my junk box. NO that didn't happen as In checked my junk box...
Over all you still get a 5-Star for the incredibly low price and quick ship... Received yesterday, 25 Jun and I'm installing today...
Thanks again...
Electric Bargain Stores was great. I was able to find hard-to-find electrical boxes. And, their price was much lower than the only other 2 sources I found online. Fast delivery (especially given the impact of Covid 19 on deliveries).
I could not be happier or a more satisfied customer. Just purchase a new home that had 5 FireX wired smoke detectors that were installed 16 years ago and were not operational. Went to a local Box Home improvement store and they said don't carry this product. Tried to sell me other detectors. I looked at the model number and went on line and found FireX replacement kits. Extremely Easy to install and we now have 5 updated FireX detectors. Great Tech service Great Product. Best service ever including Fast delivery.
I like the product, the web site and the purchasing experience. It did seem that shipping costs were a bit high and it did take awhile to ship, but thanks to the relatively low price of the items, it was still cheaper to shop here than elsewhere. When there were questions, the customer service team responded promptly and was very polite to deal with.
The manufacturer no longer makes the smoke detectors currently installed in our home. On this site, we were able to purchase new detectors with the adapters that would allow us to avoid rewiring each one. Shipping was quite fast considering it was a holiday weekend and they had to travel across the conutry to reach us. Well packaged.
Not rated 5 as the replacement detectors do not have the same wiring or base as my old ones. I did call you in advance to see if yours were a "Direct Replacement" for my existing ones. Your reply was Yes, but they are not. Now I must replace the existing wiring with the ones you sent. It just adds to my work time.
I needed a very specific smoke alarm and adaptor so I would be able to replace my five smoke alarms without any rewiring. You had the solution packaged together for easy ordering. I would have preferred to have a set of alarms that had a ten year battery life, but was so happy to be able to replace my detectors without an electrician which were literally going off in unison because they were seventeen years old. I had to take them down and remove the batteries until the package arrived. Thank you for having a solution to my problem.
I received a note immediately after placing my order informing me that it would be up to 6 weeks for my order to ship, and asking to confirm if this was acceptable. I greatly appreciated being informed of the delay at the time I placed the order. My products shipped in only 2 weeks, which was excellent.
I work for the fire department in Kyle. I wanted to replace two existing standard smoke detectors with two strobe/smoke detectors for a deaf family. I found what I needed on your website. The installation went smoothly and both operated without a flaw.
Thank you.
Mark Schultz
Kyle Fire Department
210 West Moore Street
Kyle, Texas *******
I was very happy dealing with Electric Bargain Store. The smoke detectors I purchased were priced much lower than the manufacturer and other supply houses, they were date stamped from the manufacturer to show they were current, came with a battery that had not been released of power until I pulled the plastic strip to activate them. Received the detectors very quickly after ordering. Only one problem, I received only 7 of the 8 detectors I purchased (packing slip showed 8 ordered, box contained 7). I called immediately to let them know and they shipped the missing one and I received it within two days. Glad I found this company and will order future products from them.
I was told my order would be custom built and it took about 1 week, with an estimated ship time of 3 to 4 days after. Manufacturing went rather well and my order shipped 1st week of May. 3 weeks later I still did not have my order, rather it delivered to a warehouse where it sat.I called, did live chats, etc trying to get my items shipped. I think it took a total of 4 to 5 weeks to get my lights. Now I have customer service experience and over 16 years in the field. I know I am not your only customer, but if I am calling in concerned that fed-ex dropped off my package to a different address than I gave and that my package has sit at that location for 3 or 4 days after my initial call in, I would expect to work very hard with that customer ensuring them I would watch the order until it shipped from where ever it was. The products are beautiful and fulfill all expectations but the customer service experience is not as I expected.
I don't know if I would go so far as to say that you saved my marriage but I fuss at my wife a lot to turn the lights off. I bought the vacancy/occupancy light switches and have eliminated my reason to fuss at her. Life is more peaceful around here. Thanks
Best overall prices for Lutron on web. Held my order until BO was in then shipped complete instead of multiple drops, which was perfect.
Quick overall turnaround on custom stock colored devices (grey).
I am generally pleased, but I was not provided any indication of when I can expect to receive the products given that the order qualified for the free shipping option. It would be helpful for me to know the shipping time just in case it might cause a change in my decision.
Ordered 8 replacement smoke detectors. Needed to work with firex to solve the issue. This company not much help
Finding the product on webpage was easy.
Placement of order, confirmation of order and shipment status info worked great. Delivery was even faster than originally advertised. Not many web purchases have been so smooth and prompt in execution.
Having to replace dated Firex Smoke Alarms, I found exactly what I needed from EBS. I spoke with them before I ordered to get all questions answered. The Firex replacements and conversion kits worked wonderful! No rewiring required. My alarms run in a series so this worked great! Order with confidence! Product, delivery and process well done!
I asked to switch my shipping address, which was not a problem, as the parts did not ship yet. If electricbarginstores has what i need I always but from them. Best price, fast ship and great customer service.
Electric Bargain Store has a rating of 4.4 stars from 6,679 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Electric Bargain Store most frequently mention customer service, smoke detectors and great price. Electric Bargain Store ranks 113th among Safety sites.