eHarmony UK

This is the worst dating site I have experienced (out of 7+). Complete rip off. They trick you into signing for longer than necessary without making the fees and cancellations transparent. The psychological test is very basic, absolutely no useful info. Screening of people by location (country) does not work well even with premium membership! The 'matches' you get have nothing to do with real compatibility. And when you want to cancel the subscription after less than 2 weeks (with the expectation of getting a full refund as stated in their Legal disclaimer), you get charged 65 GBP for the useless 'psychological test''. Net, this site is a money-making machine with zero customer service. Importantly, the quality of profiles is also very, very low.

Avoid using E Harmony at all costs!

I joined last year when they had an offer on, I think it was £60 for the year. I turned off the auto renewal as I always do as I don't agree with company's automatically renewing a service for a years time when it might not be required.

I have been bombarded with emails saying I now owe them £166.80 as i have renewed for another year and I need to make the payment before further action is taken. I've requested to speak to a real human to explain the situation but all I get is an auto generated email response and the customer service number doesn't even ring.

Will be blocking all contact and if they wish to take this further happy to go to the financial ombudsman with my complaint and any other consumer complaints system I can find. Absolute scam!

I won't recommend anyone to use this site. It was an awful experience. I was signing up hoping to meet someone, but in reality, the site database is tiny, and most of the users are inactive. I barely chat with anyone in the first month. It's just getting worse since then. They charged a premium price tag and refused any cancellations and refunds. I was trapped to 6 monthly contracts with dysfunctional services. Their customer service is also awful; they never listen, and no matter what you try to get into them, they ignore it. Its a borderline scam site!

I lost my wife and thought about joining a dating site (e harmony) I am 76 years and felt a bit vulnerable signing on to this site, pressed the button for a years membership what a mistake, felt it was not for me so stopped the payment from my credit card,i have been threatened ever since with bailiffs etc
I owe them £176 and they will not let go I'm trying to find the money but finding it hard.
I have written to them of my situation but they won't listen
A case of an American could not care a sh-t site. Stay away from it.

Although being enticed by 'people in my area' it isn't until you join you realise this isn't the case.
They claim £130 is for profiling! This is just a con.
I cancelled the following day of joining as I thought I had 14 days cool off period and it was clear I had been targeted and scammed.
They charged me £65 and wouldn't let me into my account even though I had paid the first monthly fee!
Please don't join. It's an awful site. Match or Zoosk is better as they offer 1 month so at least you can test before committing to a longer period.
I'm going to take advice as I'm not sure all is legal and I think they rely on people not fighting back.

Firstly - It isn't until you have paid your money that you find out that they don't match according to height of the pitiably few "matches" they have purported to have 'found' almost all of them are shorter than me by a country mile.
Secondly the website claims to 'match' education, interests etc but I have had profiles through of people who can't even spell their job title.
Finally if that wasn't disappointing enough they will not reply to issues raised by email. Save your money the site is rubbish

Eharmony huh? Meant to be quite a decent site for singletons out there, right? Nopes. Seriously wordy, lengthy and too many stoopid questions to get any meaningful conversation going. Whats wrong with just sending a message, like hi, hows it going? But NOO, EH wants you to fill in a load of dum q&a's before you can get to the message. Even before you can work out whether you are interested in the guy.
It just seems a lot of hard work for no reason - should be able to simplify the whole process... like go to the pub and meet someone in real life... sadly we have to resort to dumb sites like eHarmony to make our singleton lives less fun living.

I have just cancelled my subscription (within the 14 days) AND not even used the site, they are now trying to tell me that my personality profile cost £130, and because I cancelled and now a 'basic' member, I owe them 50% of something that wasn't explained nor did I agree to! So not only have I paid nearly £60, they now want another £5.
I would give them zero stars if that option was available.

You cant see if there are suitable matches in your area before signing up and committing to paying every month, once signed up there is no getting out of their contract with you, even when there are no suitable singles on their site for you. They just recommend you change your search critea to match what they have on their books. Definatly not the best dating site available currently.

DONT DO IT. The site will take your money and not deliver on their end. Once signed up there are no dates to choose from but when you want your money back tou are stuck with the charge of a dating profile, that is useless, for £65. You would have better look finding a date under a rock, it's where your money will be too. Do not use the site...DO NOT USE EHARMONY
P.S the 1 star is so I can leave a review not because they are worthy of it 🤬🤬🤬

Nothing works as advertised, completely misleading guaranteed dates and matchups, they should be sued! Entangles with contractual commitments more than the internet service provider, more so threatening with debt collectors, stfu... How's this allowed?

I personally don't like the match maker concept because I don't think that chemistry between men and women can be figured out by a 30minute survey. But that's just my opinion and anyone who thinks that this concept works, should give eharmony a try.

I have been using online dating for several years now and eharmony is one of the most reliable dating sites I came across. It did not work for me but that is not the fault of eharmony. I personally just like sites liek Mingle2day and Match much more because as I wrote in the beginning, I don't really like the match maker concept. But it is a good site!

I started using this dating service.
A short time later I got married.
They refused to cancel my payments until the 12 months was finished.
Agressive company. Avoid.

EHarmony cheats are refusing to give my money back. Until they sort this out, I'll have to keep posting my review here.

Please never attempt to use e harmony. I unsubscribed and blocked their app now they tell me I owe them 142pounds. I'm seeking legal advice.