• EGPAL

EGPAL

Overview

EGPAL has a rating of 3.9 stars from 91 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EGPAL most frequently mention customer service, and live chat. EGPAL ranks 224th among Games sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    3
  • Quality
    3

What reviewers want you to know

Positive highlights

  • EGPAL's customer service puts to shame that of the games you're buying currency for.
  • OMG they are so far the best site for game currency.

Critical highlights

No critical highlights yet

How would you rate EGPAL?
Top Positive Review

“Amazing service”

Jason C.
8/5/20

I would like to say I have not used egpal alot but the times I did I was always satisfied with there service always got what i order within there quoted time were friendly and professional if ya ever thought about it use egpal

Top Critical Review

“Selling Soup without bowls”

John D.
8/31/21

I used to buy exclusively from these guys because their delivery rate was fast. Now it takes several hours for them to deliver. They don't warn you about hard currency caps in the game, so when you receive your product, anything over the cap is deleted and it's your problem not theirs. Selling 4 billion for $35 and 10 for $89? The hard cap is 4.2 billion, so I lost 6 billion. What a waste. Time to find someone that provides bowls for the soup, tired of eating out of my hat. Buyer beware. They put the warning up after I got $#*!ed.

Reviews (91)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (7) game currency (5) 30 minutes (1) 5 minutes (5) 10 minutes (4)
Thumbnail of user jasonc1031
1 review
0 helpful votes
August 5th, 2020

I would like to say I have not used egpal alot but the times I did I was always satisfied with there service always got what i order within there quoted time were friendly and professional if ya ever thought about it use egpal

Thumbnail of user johnd5453
1 review
0 helpful votes
August 31st, 2021
Verified purchase

I used to buy exclusively from these guys because their delivery rate was fast. Now it takes several hours for them to deliver. They don't warn you about hard currency caps in the game, so when you receive your product, anything over the cap is deleted and it's your problem not theirs. Selling 4 billion for $35 and 10 for $89? The hard cap is 4.2 billion, so I lost 6 billion. What a waste. Time to find someone that provides bowls for the soup, tired of eating out of my hat. Buyer beware. They put the warning up after I got $#*!ed.

Thumbnail of user sebp5
1 review
1 helpful vote
March 31st, 2018

Well, after i payed, the delivery was here within 15 Minutes! It was pretty amazing and because of Samurai D. I wanna send this Message! Nice live Chat, nice workers, want to buy every time again :)

Tip for consumers:
Well sometimes the prices are a bit high, but keep in mind: They have to live like you have

Service
Value
Shipping
Returns
Quality
Thumbnail of user anestix
1 review
1 helpful vote
December 8th, 2020

They ask for a picture of your ID and you credit card information (after you complete your order) to "Verify", but really they are just trying to hack back into your account with your information and steal the gold you paid for. BUYER BEWARE

Thumbnail of user chrisb487
1 review
0 helpful votes
March 22nd, 2018

Hassle free, smooth as you like - they notified me within a few minutes of placing my order and the whole process went like clockwork. Highly recommend

Thumbnail of user ler4
1 review
2 helpful votes
June 13th, 2018

I just want to say that this website is quick with its orders. A live chat system really helps coordinate efforts to get the merchandise. I would love to business here again!

Thumbnail of user sarayuta
1 review
2 helpful votes
April 16th, 2018

25M in DC Universe Online nice :D.
If i need some extra money i will sure come back and buy here again! :)

Thumbnail of user kevinc246
1 review
1 helpful vote
December 7th, 2017

I've used EgPal many times, and highly recommend them. Good prices and stock. I play Star Trek Online, and whenever I'm in need of an item or currency, they are my first choice.

Thumbnail of user meiyud
1 review
0 helpful votes
August 15th, 2016

EgPal is truly a legit company, in terms of gold services. I did not use their powerleveling service so I can't comment on that. Fast, reliable, and truly values security. After an email I received from EgPal, they want to phone my primary number. We had a little conversation to determine whether or not I'm legit. Everything checks out and I login to my game. Viola. My gold is delivered to me. That's pretty much it. They accept all forms of payments and I really appreciate the time they use to verify each purchase. Props for EgPal.

Thumbnail of user mauricej11
1 review
1 helpful vote
November 28th, 2017

I'm a DCUO player, and I've purchased cash from Egpal.com multiple times, and they're legit! The service it fast, and great! Wait time has always been less then 10 minutes every time! I'd recommend it to all my friends who I play with :) I will continue buying from Egpal.com, always!

Thumbnail of user shannona35
1 review
2 helpful votes
October 1st, 2017

Ive shopped here once before and the first time was easy. However the more i shopped here the more i realised something wasnt right. I tried to buy here a while and they said we are out of stock. Each time i ask my friends to shop here, their purchase goes smoothly. Why did it work for them and not for me? I was seriously considering suing these guys but then i decided to try another time. Well i returned two months later and got the same damn result. What the actual hell?

Thumbnail of user boym5
1 review
0 helpful votes
December 31st, 2017

One of the best company in the world, good customer service and most important fast deliver, will introduce to all my friend.

Thumbnail of user michaels148
3 reviews
28 helpful votes
September 14th, 2013

Ordered gold for Ragnarok Online 2, was the cheapest price available. Wasn't the fastest or most straightforward service (took three hours from time of ordering due to problems on their end), but I got what I paid for.

Am satisfied. Just make sure you're proactive when trying to get your order processed. You NEED to chat with support and ask for your order, give information/confirmation, etc.

Thumbnail of user notyourb2
1 review
0 helpful votes
September 18th, 2017

Terrible. Game page said "30MINS - 2HRS GUARANTEED" and this guy says "that's not for this game. If you can't wait just take a refund." I have ordered here many times in the past for various games and the service has gone downhill since my first purchase in 2011.

Thumbnail of user scottb406
1 review
1 helpful vote
May 13th, 2018

I used this site 4 years ago in 2014, fantastic service then and fantastic service now infact i would argue that it is better,
Complete legit service and i'll be a returning customer for years to come <3

Thumbnail of user alexandera45
1 review
0 helpful votes
December 5th, 2017

Lol! I was chating to john telling him that i place a order and before i leave the chat right there bang! Got my credits lol incredible good :)

Thumbnail of user rettr1
1 review
0 helpful votes
December 14th, 2017

He was a very nice man and showed me exactly what to do. I had it all done quick also. Greatly appreciated! I will be coming back!

Thumbnail of user johnd586
1 review
2 helpful votes
June 8th, 2016

Tried purchasing some in game currency with EGPAL, used paypal as form of payment. Once they receive my payment I got an email to verify that it was me, they wanted my character name, phone # and what server my toon is located. I provided the info and next thing you know the person I was dealing with wanted a screen shot of my paypal. So I send them the screen shot of the pay pal transaction details, now the person I'm dealing it wants the whole page so he can see my Bank company, account #'s and my home address. Sorry I'm not dumb enough to send you those information. $#*! EGPAL. I would give zero stars but they deserve 1 because they did refund me. Oh wait i have to give 1 star regardless. DOH!

Thumbnail of user michaelm588
1 review
1 helpful vote
June 11th, 2017

Egpal used to provide great service. They lived up to their 30 min guarantee. In the past when they wouldn't send in time and you signed off, sometimes once they sent it would get returned to them, but they would check and send back. Last night they didn't send for over an hour. Today I signed on and still didn't see my order. I contact them and they said it was sent have a nice day. I said it must have been returned and was then ignored for an hour straight. Finally he answered, it was sent have a nice day. Don't buy from them... Thieves

Thumbnail of user adrianp40
1 review
1 helpful vote
December 17th, 2017

This website is very reliable, it is no scam and no fraud. I received the order within 10 minutes, very friendly support officers, answered every question and helped me with all of my problems! Will definitely be using this again in the future! Thank you very much!

Thumbnail of user supplym
1 review
5 helpful votes
November 6th, 2013

I am actually not a buyer of egpal, but a gold supplier of them. What I noticed is that basically when they get an order they contact their suppliers on skype as to who can give the customer the gold. If they do not have any supplier online, the customer has to wait and they basically cannot provide the gold in 30minutes. It might also be that for some games they store gold on their own accounts so that they can give the in-game currency direcly to the customer. I think it is a reliable website, but by no means do they check whether the gold of the supplier is really not from using bots.

Thumbnail of user stevenj46
1 review
4 helpful votes
February 22nd, 2016

I bought from EgPals... and never have I been more disappointed, yeah they reply back. But have no integrity of giving what you paid for. Their "site" went down, so its stalling the time to deliver me the in game gold. Load of crap. Good thing I only spent 14 usd.

Thumbnail of user seanw76
2 reviews
0 helpful votes
October 17th, 2017

Changed the requirements for delivery. Was then hostile in the chat. Never got my purchase. Now i have to deal with the process of trying to get a refund. I would be very wary of this seller.

Thumbnail of user johnw755
1 review
0 helpful votes
December 21st, 2017

I received polite and easy help from your live chat service (chat name was John) and was able to help me place and receive my order within 20 minutes of time. Great experience and will definitely order again later! Thank you!

Thumbnail of user thomasn38
1 review
0 helpful votes
July 21st, 2016

This site offers great, fast service. They are very professional and go through proper steps to catch fraudulent transactions. I highly recommend this site for any game purchases.

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From the business

EgPal provides MMORPG gaming services including virtual currencies and power leveling.

Company Representative

Thumbnail of user bingzhengl1
BingZheng L.

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