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EGPAL Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive sentiments highlight its reliability, fast delivery, and effective customer service, with many customers expressing satisfaction with their transactions and support interactions. However, concerns have emerged regarding service delays, particularly in delivery times, and issues related to verification processes that some customers found intrusive or frustrating. Additionally, there are reports of inconsistencies in stock availability and customer experiences, leading to a sense of distrust among certain users. Overall, while the company excels in prompt service and customer interaction, it must address operational challenges to enhance overall customer satisfaction.
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Possible scamming site, I ordered $50 worth of game credit then waited 12 full hours and I never received anything.
From all my in game currency purchasing histories, I always like to ask if there is current stock, any verification process is required, and time of delivery.
So i did the same with Egpal.com, at first, the customer service seems ok, notifying me a 1 day wait in delivery, then i went on asking about the verification process, because any one with a brain will never provide a passport photo copy to a online site, then the guy pretty much just ask me to piss off and go to another site.
Will never use this site ever again, and if you dont want to go through the pain of them forcing you to verify yourself, dont ever buy anything from thing site.
This site is out of Hong Kong? Well. It doesnt matter, does it? Like all of the other game gole sites, Egpal promises your purchases are 'confidential' and yet on top of their pages you see that nagging reminder that you could get caught if you buy game gold. Their disclaimer is that they are NOT Responsible if you get caught purchasing game gold: and it's true. They are not responsible. Because the truth is. YOU are the one responsible and YOU do get caught. Once your gaming site catches you, you are at their mercy. They can ban you. You are lucky if they keep you. So the bottom line is, my advice, NEVER BUY GAME GOLD!
Got everything i wanted, and the customer service made sure i got what i brought as soon as :) very happy with my experience
DO NOT ORDER FROM THIS SITE. It seems that they got people to post fake review on this site as you can see a lot of these reviewers only have ONE REVIEW completed, which is the "5 star" for this site. Also, please note that the date on a lot of the 5 star reviews are ON THE SAME DAY. This is OBVIOUSLY a scam site that uses fake reviews to get the "credibility" to get people to fall for them.
I was very impressed with egpal.com. I placed my order and within minutes they called me to verify that I had actually placed the order (cudos on security). Shortly after the phone call I checked my character account and the gold was already there waiting for me. Total time for transaction from initiation - 5 minutes, total time from telephone verification - 1 minute. Great job guys!
OMG they are so far the best site for game currency. So far received currency in a matter of minutes! Have purchased a few times and will continue to do business with them. Very awesome!
I made the purchase and talked to live chat and within minutes recieved what I ordered. Top notch service, I will definitely do business with them again!
I am actually not a buyer of egpal, but a gold supplier of them. What I noticed is that basically when they get an order they contact their suppliers on skype as to who can give the customer the gold. If they do not have any supplier online, the customer has to wait and they basically cannot provide the gold in 30minutes. It might also be that for some games they store gold on their own accounts so that they can give the in-game currency direcly to the customer. I think it is a reliable website, but by no means do they check whether the gold of the supplier is really not from using bots.
I ordered zeny for Ragnarok Online 2 and was not disappointed. They said it will be delivered in 30 mins. But I get it in less than the time they gave me. Good customer support there you got named Joe. Thank you very much!
Ordered gold for Ragnarok Online 2, was the cheapest price available. Wasn't the fastest or most straightforward service (took three hours from time of ordering due to problems on their end), but I got what I paid for.
Am satisfied. Just make sure you're proactive when trying to get your order processed. You NEED to chat with support and ask for your order, give information/confirmation, etc.
First time purchasing currency for an on line game, could keep in touch with the guys all the time while waiting for my order, which was completed in no time!
Very good service and I would most definitely use this again in the future!
Thanks for reading!
-Kloot
I have bought from egpal numerous times and they have always been professional and quick to respond, its nice to deal with people that are courteous and dependable!
This is a place were you can trust your money with I have to thank joe for his assistance he did a amazing job it wasnt even 30 mins it was 10 lol! So egpal amazing place to get Gold THANKS AGAIN JOE!
Did my first order today from this site and received my item within 30minutes. Hassle free, no complaints. Assisted by Joe
Just finished a transaction with them and got my in game currency. I was worried since they guaranteed 30min and had emailed them back and forth with a long chain, but the rep kept reassuring I would get it. They're busier during the weekends, but eventually I got what I ordered within an hour. They're trustworthy in my books!
Feb 5,2013 they told me i would receive my kinah in 1-24 hours never received it. They then told me i had to wait until workers/suppliers come back from the festival. Then Feb 15 they told me i had to wait 2-3 days never received my kinah. 2/27/13 still no kinah total fraud. If anyone can and will start a petition against them I would because this site needs to be banneded.
First off - DO NOT USE PAYPAL! I can not say this enough - Paypal does not cover digital goods - NOTHING on this site is covered by Paypal - nothing. Do not run as debit - do not wire funds to these people - DO NOT use any unsecured form of payment - because this "company" is known to be fraudulent.
This site charges real life currency for fraudulent digital goods. (digital goods are pretty much always obtained illegally) Do not consider your payment information safe with this "company". This company is based in a foreign country out of reach and you have little to no recourse if anything goes bump. With every purchase you are supporting the very bots that spam your game chat with advertisements. You are supporting the very people who continuously making new characters when one gets banned for hacking/spamming/scamming. Think of it this way: you are actually paying for the quality of the game to be degraded by "hiring" spammers and cheaters. Please do not support this site. If you want to break TOS and buy gold illegally, buy it from a friend or someone you know took the time to get it honestly. Keep in mind that this site does not likely have the legal rights to resell ANY of the games it offers, only generating a pirated key code and charging you for that. Lastly, if you do decide to support this "industry" please use a credit card only so you have some measure of damage control should it not end as you expect. Remember that most of the reviews here are likely fake - first time reviewers with bad grammar - go figure.
Ordered some gold from GW2, very quick and effective!
Highly recomend to anyone that would like to purchase gold form the site!
I will NEVER do business with another site that offers these services. I've been a member and customer for quite a while, and have ALWAYS been way more than satisfied. Their delivery times are the best I've ever come across, their support is polite and helpful, and they have ALWAYS been dependable. I would recommend EGPAL 1000 times over! Definitely a must use if you utilize their type of service!
Thanks EGPAL!
From the business
EgPal provides MMORPG gaming services including virtual currencies and power leveling.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members