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EGPALReviews 91

3.9

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EGPAL Reviews Summary

The company has garnered a mixed reputation based on customer feedback. Positive sentiments highlight its reliability, fast delivery, and effective customer service, with many customers expressing satisfaction with their transactions and support interactions. However, concerns have emerged regarding service delays, particularly in delivery times, and issues related to verification processes that some customers found intrusive or frustrating. Additionally, there are reports of inconsistencies in stock availability and customer experiences, leading to a sense of distrust among certain users. Overall, while the company excels in prompt service and customer interaction, it must address operational challenges to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
4
value
4
shipping
4
returns
3
quality
3

We monitor reviews for authenticity

Tennessee
1 review
2 helpful votes
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Out of stock? What?
October 1, 2017

Ive shopped here once before and the first time was easy. However the more i shopped here the more i realised something wasnt right. I tried to buy here a while and they said we are out of stock. Each time i ask my friends to shop here, their purchase goes smoothly. Why did it work for them and not for me? I was seriously considering suing these guys but then i decided to try another time. Well i returned two months later and got the same damn result. What the actual hell?

Date of experience: October 1, 2017
Georgia
1 review
0 helpful votes
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Terrible. Game page said "30MINS - 2HRS GUARANTEED" and this guy says "that's not for this game. If you can't wait just take a refund." I have ordered here many times in the past for various games and the service has gone downhill since my first purchase in 2011.

Date of experience: September 18, 2017
Oklahoma
1 review
0 helpful votes
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Super Long Wait
July 26, 2017

Placed order at 6:27pm. 3pm the next day rolls around and nothing. So I hit up the chat. Sam is an obnoxious prick. Thinks everyone uses email these days. He is unhelpful. Well, it finally came thru 24 hours after ordering. This was for DCUO. My advice, grind the game yourself and not waste time or money here. I am not a paid review writer, only a gamer. The only reason for two stars is because it finally came thru.

Date of experience: July 26, 2017
Australia
1 review
0 helpful votes
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And tells me to refund so i said ill wait and then i waited 30 mins and came back and repeat then this "SAM" guy on chat support was RUDE and selfish even telling em to be quick with my order due to having RL and then he refunds my order after giving him BAD review. DO NOT BUY FROM THIS SITE EVER

Date of experience: July 5, 2017
Florida
1 review
1 helpful vote
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Don't buy here
June 11, 2017

Egpal used to provide great service. They lived up to their 30 min guarantee. In the past when they wouldn't send in time and you signed off, sometimes once they sent it would get returned to them, but they would check and send back. Last night they didn't send for over an hour. Today I signed on and still didn't see my order. I contact them and they said it was sent have a nice day. I said it must have been returned and was then ignored for an hour straight. Finally he answered, it was sent have a nice day. Don't buy from them... Thieves

Date of experience: June 11, 2017
Canada
1 review
0 helpful votes
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Very friendly service. Easy to access a live person and very quick service. I have done trades with EGPal in multiple games over past few years and never had to worry after making the order.

Date of experience: November 28, 2016
Texas
1 review
0 helpful votes
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I had always use your services and I can said, I have never been disappointed. I know, I can always count on your hard work and be sure that I will get my gold. I do thank you, your staff and your partners for making this possible.

Date of experience: September 1, 2016
California
1 review
0 helpful votes
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You can trust EgPal
August 15, 2016

EgPal is truly a legit company, in terms of gold services. I did not use their powerleveling service so I can't comment on that. Fast, reliable, and truly values security. After an email I received from EgPal, they want to phone my primary number. We had a little conversation to determine whether or not I'm legit. Everything checks out and I login to my game. Viola. My gold is delivered to me. That's pretty much it. They accept all forms of payments and I really appreciate the time they use to verify each purchase. Props for EgPal.

Date of experience: August 14, 2016
AE
1 review
0 helpful votes
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I ordered Albion Silver and got it in 1-10 minutes, friendly live chat.

Date of experience: August 10, 2016
GB
1 review
0 helpful votes
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Received the product in-game within 10 minutes of purchase after using the live chat to request delivery of the item.

Date of experience: August 8, 2016
Utah
1 review
0 helpful votes
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Easy to use, good ships available, and speedy delivery. Definitely recommended and will use again.

Date of experience: July 28, 2016
Australia
1 review
0 helpful votes
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This aint not joke, not paid to write good stuff about them (lost is a great tv show)
Worked as expected, maybe don't sell and use

Date of experience: July 23, 2016
California
1 review
0 helpful votes
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Proffesional
July 21, 2016

This site offers great, fast service. They are very professional and go through proper steps to catch fraudulent transactions. I highly recommend this site for any game purchases.

Date of experience: July 20, 2016
Spain
1 review
0 helpful votes
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Easy and fast, just need to add to cart, pay and open a chat and in few minutes done

Date of experience: July 15, 2016
GB
1 review
0 helpful votes
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Review of CS
July 15, 2016

Customer service was as always great fast and got the job done. I queried my order and they looked into it straight away, used this service many times and never had any issues at all, staff always friendly and to the point. Thanks again

Date of experience: July 14, 2016
DO
1 review
4 helpful votes
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Hello.
I know some people are afraid of buying currency online. They're afraid it might be a scam, and given that you're doing something against most games' TOS, it's understandable.
However, I've been buying online currency from EGPAL for some 5-6 years now.
Games? Fiesta Online, Guild Wars 2, Neverwinter Online, and others.
EGPAL's customer service puts to shame that of the games you're buying currency for.
Their delivery time is unbelievable fast and they will tell you what you have to do if you're lost.
I remember once I was buying and I was so new at the game that I didn't know how to trade. At the end, it turned out that I didn't meet the in-game level requirements.
Do you know what EGPAL did?
They returned me my money. No problem.
If you're playing a game and you find that your char is too weak and you need some $$ to make your char stronger... GIVE EGPAL A TRY.
You won't regret it.
I know I didn't.-

Date of experience: July 9, 2016
New York
1 review
2 helpful votes
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Tried purchasing some in game currency with EGPAL, used paypal as form of payment. Once they receive my payment I got an email to verify that it was me, they wanted my character name, phone # and what server my toon is located. I provided the info and next thing you know the person I was dealing with wanted a screen shot of my paypal. So I send them the screen shot of the pay pal transaction details, now the person I'm dealing it wants the whole page so he can see my Bank company, account #'s and my home address. Sorry I'm not dumb enough to send you those information. $#*! EGPAL. I would give zero stars but they deserve 1 because they did refund me. Oh wait i have to give 1 star regardless. DOH!

Date of experience: June 8, 2016
Florida
1 review
3 helpful votes
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I wouldn't even give these idiots a 0 rating! They kept insisting I was giving a character name that I was not, which I could prove thru my correspondence to them. Whoever I was talking to became rude & insulting instead of trying to solve the problem. Told me they were tired of me & to go somewhere else.

Date of experience: May 29, 2016
Wisconsin
1 review
3 helpful votes
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Legit or scam
April 29, 2016

Ok ppl, I read the good reviews which I thought may have been faked and read the negative ones. After the fact I already had bought $54 worth of game cash!
Well I was nervous that I got scammed because 9hrs in nothing. So I contacted them and they said their were behind because the server went down! Ok now I thought ive been played.
But at 12hrs in I seen an in game email with my in game cash. SO I DID RECIEVE MY PURCHASE!
I also went back to the website and it does say that at times it can take up to 10-12hrs to complete.
So will I by from there again? YES!
But maybe $20 per time is what I recommend until your comfortable with the site. As of my second transaction just being completed, I see this site as Legit.

Date of experience: April 29, 2016
Texas
1 review
4 helpful votes
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This site is a lie
February 22, 2016

I bought from EgPals... and never have I been more disappointed, yeah they reply back. But have no integrity of giving what you paid for. Their "site" went down, so its stalling the time to deliver me the in game gold. Load of crap. Good thing I only spent 14 usd.

Date of experience: February 22, 2016

From the business

EgPal provides MMORPG gaming services including virtual currencies and power leveling.


egpal.com
Hong Kong, Hong Kong, China