eFoodDepotReviews 65

This site is great! There are so many items to choose from that I couldn't easily find anywhere else. I placed a fairly sized order on the 23rd of November and I received it in no time. I did call customer service for a bit of help because it was my first time purchasing food online and they were really helpful. My package arrived fast and it was exactly what I ordered. I am definitely a satisfied customer and will be ordering for the upcoming holiday.

Thank you efooddepot very much. All my Asian food craving are always satisfied. This site makes me very happy. I live very far away from Asian market, and the closet one is very small. I barely can find anything good there. I started to look online and I found efooddepot. It is a very convenient site. I can see a variety of Asian food selections, such as Japanese, Thai, Chinese, Indonesian... :) I can find a lot of ingredients to make my favorite home food dishes. That's how this site makes me a happy girl. It's very easy to use and the prices are very reasonable. The thing I love the most is the $6.99 base shipping up to 10lbs, much better than other sites I have tried. I am so happy that I could find all my favorite snacks on here as well. I ordered here about 5 times already, and I love it. So, I thought I could write something to share with other Asian fellows. I will definitely continue to order from efooddepot again. Thumbs up! :) My last order was on Nov 21st 2014.

I was a bit skeptical with some very old bad reviews in 2012 and 2013 but since the change of mgt the company has really done well with positive reviews. I decided to give them a try because I AM a foodie and I live in the country with access to nothing international or gourmet. I am pleased because they had fast shipping despite the holiday rush. VERY good prices and the best customer service. They responded right away to my inquiry.

I've been a customer for awhile now so. I think I have a better review than most people. I started buying from efood back in 2013, and had some issues. (nothing major, just shipping delays) but since 2014 it seems they turned the leaf. All orders were shipped quick, packed nicely and very courteous customer service. One time I ordered some chocolate and they called prior to shipping explaining that the chocolates are closed to exp date (2 months left), asked if I still wanted it for refund or do a full refund. I'm so touched that they would even called to let me know ahead of time and of course I kept the order and they were delicious. But my point is they really do take care of each order and they get my respect for it! Will be buying from this store for a long long time!

Best online shopping experience! I love this company. This is the first time that I have ever ordered from them but after my experience, I will be a returning customer. I commend them on their professionalism and excellent customer service. I called customer service after placing an order to check if it'll arrive certain date and they assured that it will.To my surprise, it arrived two days earlier than the date! Prices are reasonable (in fact cheaper than a lot of other stores). I used to buy these items from amazon but now will stick to efooddepot as they sell them at least 20% less than Amazon. Highly Recommended.

I love ordering food and having it delivered! It is so convenient! This is the best grocery site I've tried! The prices are amazing, most prices are better than local stores. Everything was fresh and delivered in record time. I will be using eFoodDepot for most purchases in the future!

Do not sign up for efooddepot.com. Save yourself! I signed up because I moved to a new city and couldn't find this cheap (but delicious) Vietnamese instant coffee mix anywhere in a store. When they email you, there's a fake option to unsubscribe at the bottom. It's just underlined text that says 'unsubscribe'. There's no real option to unsubscribe. And there's no way to deactivate your account either. I also tried emailing them through their 'contact us' page, but they never responded to me about how to deactivate my account and to be taken off of their mailing list.

Unless you want spam and the possibility of a virus, do not sign up. This site should be shut down.

I just ordered a small $60.00 order on 9/4/14.
I received an e-mail/receipt from them that day.
I received an e-mail with tracking info on 9/8/14.
I received the package on 9/11/14.
I called the various companies and checked out the codes on the packages to ensure the food was not expired. ALL the food had good dates. (Most is from the USA).
EFoodDepot did charge me a $9.00 fee for "weight", BUT, I would have spent more in gas trying to find all these exotic bags of rice. I am more than satisfied!
I WILL CERTAINLY ORDER AGAIN.

Order on the 16th then read reviews. So scare that I wanted to cancel. But some reviews states that even order is canceled, still too much headache to get your money back. So I assume that my money is gone. Just wait to see if they'll ever mail my order or mailing incomplete order. To my surprise, a big heavy box show up on my front porch today the 20th. Only 4 days from the order date. I open the box, get my ipad login to my order and check every item in the box. Surprisingly, everything is there, well pack and so. Maybe i was the lucky one or what. I don't know. Still not believe! Maybe i will make a few more orders over time to see what happen.

I ordered last sept 11 and my package delivered last saturday sept 21 with nice box and when I open it I was surprise that the chocolates that I got had no expiration label, they removed it and also the tuna cans doesn't have expiration date but the others that I ordered are fine, I just shocked why those people are still in the business and I hope that they can still sleep good night after all that they doing monkey business. I thought that they are legit because they have address and phone but unpportunately aren't. BEWARE people whoever attempt to order on this company make sure you read all the reviews and search them carefully before you place order. They betrayed many costumers just to make a profit and they don't care about consumers. It lesson to be learn for me

I ordered a delightful mix of Asian snacks that can't be found in the rural area where I live. They got my order correct; only 1 out of the 5 items that I ordered had an expiration date printed on it, and it was well within the expiration date. I'll definitely be a repeat customer.

The only reason I give them 4 stars instead of 5 is that shipping was a little slow (I ordered on September 7th and the package arrived on September 18th). But I guess I can't complain about the shipping since it was only $6.99 for a 7-and-a-half pound package. Also, 2 out of the 3 cans of lychees that I ordered had dents in them.

Edited to add: After the fourth time ordering from them I began to get suspicious as to why none of the food items had expiration dates printed on them -- so I downgraded them to 3 stars.

Edited to add: On my fifth order more of the items had expiration dates. However, the bag of Kasugai gummy candy I ordered was more than a year past the expiration date, though it tastes fine. It's not worth the return shipping charge to return this item to efooddepot./

The coconut milk package and the peanut butter package was rock hard.

I should have known something was awry. When I checked the bottom of the boxes, every single box had a bar code sticker pasted on top of the manufacturer's expiration date. This leads me to think that it is not an accident. When I peeled off the label, all trace of the date was removed.

Be forewarned! Caveat emptor: Let the buyer beware. These appear to be unscrupulous merchants who purchase expired products and hawk it off to unsuspecting buyers. Rancid oils can cause food poisoning.

You would be very irresponsible to serve your family food like this!