eFlorist UK

Packaging is good, delivery service is good but the hell look at the diference of the original photo and the real thing I got

Very satisfied with the order process, delivery and the actual product. Kept informed about delivery.

Great service... we received really lovely flowers... delivery was great... everything was exactly as requested...

I'd never use another flower company in Brighton. Deliveries are always on time, and the freshness of the flowers are always on point.

Ordered flowers with a promotion of free chocolates. These chocolates are worth £5 at Tesco to buy separately so I thought this was a good promotion and was the reason I so spent £42 with this company.

Chocolates were never delivered which they company admitted and told me as they chocolates were free I wasn't entitled to any refund but out of their goodwill they will refund £2.

The only reason I went with this company was the promotion. That is exactly why they offer you a promotion, to entice your business. To be told they were free anyway and therefore I am not entitled to any compensation is wrong, condescending and insulting. If a company messes up the agreed order, they should make it right. Companies do this all the time, offer you a enticement to get your business, don't deliver but keep your money anyway with no consequence to them. They have my money, which they wouldn't have gotten without that promotion and yet by not delivering their promotion they still make money in the end.

This company may as well offer you a free car with every bunch of flowers. Not deliver the car but say well it was free anyway so we aren't going to refund you. Sounds ridiculous doesn't it? But that's exactly what has happened. It's on a smaller scale but if that free promotion gets another 100 people through the door and they continue to not deliver and not offer a proper amount of compensation then it's a win win for the company but a lose for the consumer.

I don't mind that the chocolates were forgotten, accidents happen but to be told they were free and therefore why I get compensation as a result is horrible customer service. After pointing this out and being offered less than a 5% refund out of their "goodwill" is just as bad customer service. Own up to the mistake and make it right.

Fantastic service and lovely flowers, fast and hassle free delivery, would highly recommend and would certainly use again

The person on the other end of the gift was thrilled and full of joy when they received it and it was delivered with care

It's convenient to have you online it's so easy to put your order in and great value thank you and no hope to order from you again

Good site for flowers and other gifts. Not over top for price. Good range of flowers as well for all types of events.

The flowers were perfect and the packaging was perfect! My girlfriend love the rose and everything is so cool. The delivery is fast as well!

The site is easy to use and to order flowers. The flowers arrived when they should have and were very good. Quick and easy to use will use again,

Excellent service, ordered on the Sat and flowers were delivered on the Sun. My friend was delighted with the flowers.

I ordered from you for the first and last time.
I didn't like you….
I am satisfied with the delivery.

Very easy to order and very quick and good value I sent them to my friend in Otley and she loves them

Roses arrived fresh and on time. Good value for money and reliable delivery. Flowers arrived fresh and a good variety of blooms.

All so easy to order, website so easy to use could not have asked for a better experience, such a great company

Quick delivery, good service, good flowers, regular discounts. This is my go to when I need to send my wife, my mum, my gran or my sister flowers.