website thubmnail of eFlorist UK
How would you rate eFlorist UK?
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France
1 review
0 helpful votes
Follow Tina H.
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Christmas flowers beautiful
December 11, 2021

I ordered Christmas flowers for my mum I live overseas and I won't get to see her for Christmas so after doing research eflorist sent me an email and they have lots of choice she received them today and was overwhelmed she adores them it's cheered her up; due to Covid a lot of people are housebound and isolated; everyone deserves a treat to let them know you love them and the best way to say it with flowers sent with love and special thoughts Order ID: WA*******

Order Date: Friday 10 December 2021

Date of experience: December 11, 2021
GB
1 review
0 helpful votes
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First time ordering
January 24, 2022

This was my first time ordering from eflorist and have to say was a simple process from start to finish and completely idiot proof. Would highly recommend and will definitely order again.

Date of experience: January 23, 2022
GB
1 review
0 helpful votes
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Rose Medley
October 20, 2021

I received an offer and decided to check out what I could purchase. I ordered Rose Medley flowers for next day delivery. Delivery and flowers were both excellent. Thank you once again.

Date of experience: October 19, 2021
GB
1 review
0 helpful votes
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Outstanding
August 17, 2021

Easy to navigate the website and lots of choice. The flowers looked just like the pic and my wife loved them and were delivered within about 3 hours of ordering.
Outstanding service.

Date of experience: August 17, 2021
GB
1 review
0 helpful votes
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Terrible. Will never use again.
November 11, 2021

Terrible flowers, delivered in a bent up screwed up cardboard box. Half the flowers were dead on arrival, the other half didn't last much longer. Terrible selection. Overpriced. Will never use again

Date of experience: November 11, 2021
GB
1 review
0 helpful votes
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Present for a friend
November 1, 2022

Hi, I would like to write that the bouquet I bought my friend was perfect as she was going through a difficult time and me and my partner wanted to show her that we cared.

Date of experience: October 31, 2022
GB
1 review
0 helpful votes
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A helpful hand.
February 11, 2022

Used the service before and as I can't get out have used it again to send a bouquet to my wife for Valentines Day.
The value is very good and last time the flowers lasted over a month.
Thank you.

Date of experience: February 9, 2022
GB
1 review
0 helpful votes
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Rip of
December 26, 2021

Very disappointed at the flowers I got for my mother in law for Christmas they do not look fresh at all, the size of the bouquet is a joke I paid 33 pound for a large bouquet and I could count about 10 flowers all together, really upset and would not recommend this flower service to anyone, I want my money back please!

Date of experience: December 26, 2021
GB
1 review
0 helpful votes
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Top service
September 3, 2021

So easy to order flowers for delivery on requested day. Our friends were over the moon with the arrangement and freshness of flowers received
The colours were perfect.

Date of experience: September 3, 2021
GB
1 review
0 helpful votes
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Disappointed
February 13, 2022

The bouquet cost £45 but honestly looked like a £10 bunch of supermarket flowers. I've placed several orders in the past but will look elsewhere first in future

Date of experience: February 13, 2022
GB
1 review
0 helpful votes
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Funeral Bouquet
November 3, 2021

Absolutely disgusted, I ordered a bouquet for a funeral, at 09:06 I got an email from Yodel stating the bouquet had been loaded in the van, I kept tracking the order and it was with the delivery driver, at 18:27 I got a text to say the bouquet would be delivered between 17:15 and 19:15, bearing in mind these were going to a funeral directors, I checked my emails to track the flowers only to discover the delivery had been declined due to damage at 17:40, no phone call or follow-up text.
Those flowers were in the van for 8 and a half hours, the card had RIP and sleep tight with the angels and they were being delivered to a Funeral Directors, I have ordered from Eflorist for a funeral before with no problems but will never order from you again, I would have given zero stars but there is no option.

Date of experience: November 3, 2021
GB
1 review
0 helpful votes
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Beautiful flowers
December 27, 2021

We ordered some Christmas flowers for my sister and they were delivered on time. She was delighted with them and the chocolates (which were included in the price).

Date of experience: December 27, 2021
GB
1 review
0 helpful votes
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Easy to use website and simple to get through.
October 1, 2021

Ordered the flowers with great ease on the website and at a great price. Plus the free chocolates was an added bonus. My fiancé will definitely be pleased

Date of experience: October 1, 2021
GB
1 review
0 helpful votes
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Won't be using again
February 10, 2022

I placed an order and paid for it and then it tells you that delivery may take 1-2 days longer.

Customer service useless and only available by email.

Date of experience: February 10, 2022
GB
1 review
0 helpful votes
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Many Thanks
September 30, 2021

Thanks for easy use of online ordering! Lovely Choice of Bouqets and money saving offers will definitely be using eflorist again! Many Thanks Mrs S Durrant​​

Date of experience: September 30, 2021
GB
1 review
0 helpful votes
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Flowers were exceptional
October 14, 2021

Excellent service and flowers were beautiful as always I've ordered lots of times from these not once have they not delivered a first class service and first class product thank you

Date of experience: October 12, 2021
Canada
1 review
0 helpful votes
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Birthday flowers
November 8, 2021

I sent these flowers to my sister I live in Canada
So pleased with the whole experience of ordering
Package was beautiful done
Delivery date was on time way you kept me updating on the delivery to my sister
I be definitely ordering for Christmas time
Thank you so much

Date of experience: November 7, 2021
GB
1 review
0 helpful votes
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Have used e florist a few times always get good feedback from those who have received the flowers and chocolates and photos to show me lovely fresh flowers easy to order will continue to use them

Date of experience: October 23, 2021
GB
1 review
0 helpful votes
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Having chosen eFlorist from the forest of companies I selected a bouquet of roses from the catalogue.

The website confirmed the order and the delivery date of Valentine's Day, which was one of the reasons i chose eFlorist.

When the confirmation arrived it stated that the bouquest could arrive after this date with Yodel, the choice of delivery company used.

Fortunately Yodel delivered early afternoon on the 14th.

My first point, but not the most important, is - don't show delivery dates in your catalogue then wait until order is placed and paid for to tell customers that the order could arrive after the given date.

The most important point, though is the bouquet. Not in a very satisfactory state with some of the flowers beginning to wither by the end of the 14th with covering photographs taken this evening. The flowers were placed in fresh water on receipt. I would have expected that they would have lasted at least 5 days or so before any signs of deterioration. Only the white roses appear to be nearly fresh.

Ultimately the person most disappointed was my wife. I do buy flowers fairly regularly from larger stores and, after this, will probably return to doing so as theirs tend to look fresh and last longer.

+1
Date of experience: February 15, 2022
GB
1 review
0 helpful votes
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I wanted to send some flowers QUICKLY and after going down rabbit holes on other sites (one kept taking me to its German log-in page.), I managed to order within 5 mins on eflorist. I'll be back!

Date of experience: November 4, 2021

Overview

eFlorist UK has a rating of 2.4 stars from 2,123 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eFlorist UK most frequently mention customer service, day delivery and large bouquet. eFlorist UK ranks 9th among Flower Delivery sites.

service
1,245
value
1,236
shipping
1,170
returns
323
quality
1,136
+563