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How would you rate eFlorist UK?
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Serbia
1 review
0 helpful votes
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Very satisfied
March 1, 2022

This is the second year I ordered flowers from Serbia, for my cousin in London. I am again very satisfied with your service. Thank you very much. Best regards from Belgrade

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
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Easy Peasy
February 4, 2022

In my world, eFlorist UK have taken over Interflora in every way, from ease of ordering to delivery - their web site is so easy to navigate and the confirmation email is nicely personalised- they have my continued custom and I wish them good fortune for the future

Date of experience: February 4, 2022
GB
1 review
0 helpful votes
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Happy Bunny
January 5, 2022

I have used eflorist several times for birthdays,thinking of you and get well and each time the recipient has been thrilled with the beautiful flowers

Date of experience: January 4, 2022
GB
1 review
0 helpful votes
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Disappointed
February 1, 2022

I purchased the pink lady large bouquet for my friends birthday and what was delivered looked nothing like the picture. Very underwhelming and slightly disappointed.

Date of experience: February 1, 2022
GB
1 review
0 helpful votes
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Lovely flowers
November 21, 2021

I ordered some flowers to cheer up a very good friend who is dealing with a lot at the moment. The flowers were lovely, but unfortunately, the free chocolates never arrived. Hence the 3 stars

Date of experience: November 20, 2021
GB
1 review
0 helpful votes
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Good service
October 3, 2022

Very pleased with service, quality and price. I always ask recipient for a picture to ensure flowers are good quality and true to what I ordered and they were. Also you can track delivery.
Thankyou

Date of experience: October 3, 2022
GB
2 reviews
0 helpful votes
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New princess bouquet
December 19, 2021

Purchased these flowers for my nan for her birthday. They are not being delivered until next week ( I opted for the florist delivery), I have ordered before and my Nan was very happy with them.

Date of experience: December 19, 2021
GB
1 review
0 helpful votes
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Fantastic flowers
December 7, 2021

I love this site for flowers have ordered numerous times flowers always if the highest quality delivered in bud so last for a longtime and so attractive

Date of experience: December 7, 2021
GB
1 review
0 helpful votes
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Great efficient service, beautiful arrangement.
December 8, 2021

This florist was great, efficient service, easy to order, same day delivery was achieved before midday. The arrangement was beautiful and brightened my daughter's day. Much appreciated!

Date of experience: December 8, 2021
GB
1 review
0 helpful votes
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Re-order
November 26, 2021

I'm so delighted with eflorist, my friend received her flowers and they are beautiful, thank you so much, and with yodel who delivered them, one happy customer,

Date of experience: November 26, 2021
GB
1 review
0 helpful votes
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My Auntie who just turned 85 was absolutely surprised and overwhelmed upon receiving the large Vintage bouquet I ordered, thrilled is an understatement, delivery was perfect, and I am so happy I ordered the flowers from you as they made someone very special to me incredibly happy, thank you for being online and making her birthday so special.

Date of experience: October 11, 2021
GB
1 review
0 helpful votes
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Get well flowers
November 5, 2021

I ordered a medium bouquet and the vase for my friend recovering from cancer. They arrived the day she came home from hospital and she loved them. Thank you eFlorist UK

Date of experience: November 4, 2021
GB
1 review
0 helpful votes
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Flowers
December 10, 2021

I bought flowers for my partner for our Anniversary. They arrived on time and in beautiful condition. Partner very happy with them would highly recommend service and great value for money.

Date of experience: December 9, 2021
GB
1 review
0 helpful votes
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Beautiful Flowers!
March 3, 2022

Transaction was processed smoothly and delivered beautiful fresh flowers the next morning before 1030 and so thank you so much I will be ordering again and I do highly recommend :)

Date of experience: March 3, 2022
GB
1 review
0 helpful votes
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Perfect... everytime.
November 1, 2021

From Selection of flowers to the prices to making the payment and the delivery; eFlorist gets it rights everytime...

Hands down the nest online florist I've used.

Cannot recommend them enough.

Date of experience: October 30, 2021
GB
1 review
0 helpful votes
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Quality flowers
February 12, 2022

So simple to order delivery on time and efficient with quality product would definitely reorder flowers again this was my first time with this outlet and am so so satisfied my wife received the flowers and chocolates and was greeted by a warm delightful individual FIVE star service

Date of experience: February 12, 2022
Virginia
1 review
0 helpful votes
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Easy and fast
November 29, 2021

I ordered flowers from the United States and they arrived within 10 hours to our friendsin the UK. Super fast and flowers looked beautiful. Will definitely be using eflorist again!

Date of experience: November 29, 2021
GB
1 review
0 helpful votes
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Very bad
November 18, 2021

My experience with you was a nightmare because we felt bad me and my wife because she didn't get what I ordered for her birthday it made me look useless

Date of experience: November 18, 2021
GB
1 review
0 helpful votes
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Rainbow
February 2, 2022

I've been waiting for a reason to order this bouquet it's my mums 74th birthday tomorrow and I can't wait to see her face
Thank you for making this possible

Date of experience: February 2, 2022
GB
1 review
0 helpful votes
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Mrs
December 11, 2021

So easy to order hope they are received by friend ok. Can not wait to get her reaction. Do not normally send flowers, but felt assured these would be ok.

Date of experience: December 10, 2021

Overview

The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,245
value
1,236
shipping
1,170
returns
323
quality
1,136
+563