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eDreams

Overview

eDreams has a rating of 4 stars from 11,061 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.

service
873
value
828
shipping
509
returns
679
quality
752
This company responds to reviews on average within 3 days
+524
How would you rate eDreams?
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grey star
grey star
grey star
grey star
Georgia
1 review
0 helpful votes
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Inresponsables
April 23, 2023

Cobraron mi boleto no me mandaron confirmación no me mandaron reservación no me respondieron con nada

eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 24, 2023
Ukraine
1 review
0 helpful votes
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Внимание!
November 24, 2023

Время до покупки билетов:вылет 6:45 посадка 10:25. После покупки 18:45 - 22:25 Я покупал как утренний рейс. А получил вечерний!

Date of experience: November 17, 2023
John T. eDreams Rep
over a year old

Dear Ihor,

I'm very sorry to hear about your recent experience as it certainly does not meet the quality of service we strive to deliver for our valued customers. Your feedback is highly appreciated and will help us understand how and where we can improve.

Regarding your query, please check your email (and spam folder) as we opened a case with further information.

Sincerely,

Customer Service

Poland
1 review
0 helpful votes
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Ok
June 17, 2022

Ok ok ok ok ok ok ok ok ok ok ok okok ok ok okok ok ok okok ok ok okok ok ok okok ok ok okok ok ok ok

Date of experience: June 17, 2022
Dina A. eDreams Rep
over a year old

Dear Marcin W.,

Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.

Sincerely,
Customer Service

Chile
1 review
0 helpful votes
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Bien
July 14, 2022

Muy buaMuy Muy buaMuy buaMuy buaMuy buaMuy buaMuy buaMuy buaMuy buaMuy buaMuy buaMuy buaMuy buaMuy buaMuy buaMuy buaMuy buaMuy buaMuy buaMuy buaMuy buaMuy buaMuy buaMuy buaMuy buaMuy bua

Date of experience: July 14, 2022
Norway
1 review
0 helpful votes
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SUPER
July 11, 2022

SUPER, SUPER, SUPER, SUPER, SUPER, SUPER, SUPER, SUPER, SUPER, SUPER, SUPER, SUPER, SUPER, SUPER, SUPER, SUPER, SUPER, SUPER, SUPER, SUPER, SUPER, SUPER, SUPER, SUPER,

Date of experience: July 11, 2022
Dina A. eDreams Rep
over a year old

Dear Mariya R.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,
Customer Service

Viet Nam
1 review
0 helpful votes
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Fine
September 1, 2022

Fine in general, Fine in general, Fine in general, Fine in general, Fine in general, Fine in general, Fine in general, Fine in general, Fine in general, Fine in general,

Date of experience: September 1, 2022
Dina A. eDreams Rep
over a year old

Dear Hyun Woo H.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,
Customer Service

Ohio
1 review
0 helpful votes
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Good
September 20, 2022

Good good good good good good good good good good good good good good good good good good good good good good good good good good good

Date of experience: September 20, 2022
Dina A. eDreams Rep
over a year old

"Dear Kishor P,

We can’t thank you enough for the kind words about our service. Your review means a lot to us.

Sincerely,

Customer Service"

Israel
1 review
0 helpful votes
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מצוין,
June 7, 2023

הזמנה מהירה, בניסיון הרכישה הראשון עלו מחירי הטיסה ב כ 30 דולר לכרטיס, אישרתי את המחיר השני ובצעתי רכישה

Date of experience: June 7, 2023
Dimitry V. eDreams Rep
over a year old

Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.

Sincerely,

Customer Care team

Brazil
1 review
0 helpful votes
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Achei complicado para entender, pois eu pensei que estava comprando o bllhete diretamente com a Compania Aérea.

Date of experience: May 30, 2023
GB
1 review
0 helpful votes
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Спасибо
December 15, 2022

Изначально было неприятно,так как бронирование полета пе прошла по более низкой цене,но теперь, получилось.

Date of experience: December 15, 2022
Israel
1 review
0 helpful votes
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אחרי ששילמת, אם הלקוח רוצה לשאול שאלה, השירות עונה רק באנגלית. את קוד הטיסה אינך מקבל(לא רשום) על כרטיס E
בקיצור נראה איך נתקדם... בהצלחה

Date of experience: July 12, 2022
Costa Rica
1 review
0 helpful votes
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Good
March 23, 2023

Todo salió bien buenos precios y rápido sistema me gusta su página para buscar vuelos seguir usándola

Date of experience: March 23, 2023
Mohamed H. eDreams Rep
over a year old

Dear Santiago B.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,

Customer Service

Ireland
1 review
0 helpful votes
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Booking review
August 13, 2022

Grand :) grand :) grand:)grand:)grand:)grand:)grand:)grand:)grand:)grand:)grand:)grand:)grand:)grand:)grand:)grand :)

Date of experience: August 13, 2022
Dina A. eDreams Rep
over a year old

Dear Dean B.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,
Customer Service

Israel
1 review
0 helpful votes
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מצויין
September 3, 2023

וגם מחירי הטיסה היה יקר כי אני מהראשונים שקניתי כרטסים ואם יש אפשרות להנחה בבקשה היה טוב אבל מחירי המזודות יקר צריך להוזיל בבקשה

Date of experience: September 3, 2023
Greece
1 review
0 helpful votes
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Όλα καλά
July 1, 2022

Έκλεισα τα εισιτήρια μου και μέχρι στιγμής είναι όλα καλά. Ελπίζω να πάνε όλα καλά και μέχρι να ταξιδέψω και να επιστρέψω.

Date of experience: July 1, 2022
Poland
1 review
0 helpful votes
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бронювання
July 12, 2022

Всім привіт. Хочу поділитися власним досвідом бронювання на сайті eDreams
все просто зрозуміло і швидко.
нічого лишнього. Дякую.

Date of experience: July 12, 2022
Israel
1 review
0 helpful votes
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Заказ авиабилета
August 7, 2023

Очень здорово! Буду в дальнейшем использовать услугами этой компании и рекомендую это всем путешествиникам. Огромное спасибо.

Date of experience: August 7, 2023
Dimitry V. eDreams Rep
over a year old

Thank you very much for your positive review!

We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.

Best regards,

Customer Care team

Italy
1 review
0 helpful votes
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Confortevole
September 16, 2023

Tutto ok intuitivo e veloce nessun problema riscontrato nel primo viaggio effettuato lo scorso marzo

Date of experience: September 16, 2023
Dimitry V. eDreams Rep
over a year old

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience and look forward to being of service to you again in the future.

Best regards,

Customer Care team

Ireland
1 review
0 helpful votes
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SENSACIONAL
August 23, 2022

Tudo deu certo!
Facilidade nas reservas, comunicação perfeita!
Interações com as companhias infalíveis!
Melhor experiência impossível!

Date of experience: August 23, 2022
France
1 review
0 helpful votes
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Saas
December 1, 2024

Aaaaaaaaaaaaaaaaaaaaa aaaaaaaaaaaaaaaaaaaaaa aaaaaaaaaaaaaaaaaaaaaaaaa
Aaaaaaaaaaaaaaaaaaaaaaaaaaaa

Date of experience: November 21, 2024