Overview
eDreams has a rating of 4 stars from 11,061 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
Ils ont un mauvais service après vente.
Aucun support de leur part en cas de souci, ils demande de contacter directement la compagnie aérienne
سيئة للغاية حيث انى حجزت ولم تصلنى التذكره وفوجئت بمطالبتى بزياده فى ثمن التذكره
Muito fácil de usar, consegui achar rapidamente as passagens que eu procurava e foi bem fácil de concluir a compra também.
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Se quedan tu dinero y o vas a jucio o no te resuelven nada, empresa de poco fiar, mala y lamentable.
Solo falta poder pedir la silla de ruedas
Mis piernas no me dan para largos trayectos
Muchas gracias seguiré usando a Dreams para mis futuros viajes
Dear Mita K.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Veloce e pratico ricevuto tutti i dettagli e ottima interfaccia con la compagnia aerea
😎😎😎😎😎😎😎🥸😎😎🥸🥸🥸🥸🥸😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎хорошо хорошо хорошего вечера вам до свидания я вас ценнггуццнисчртьсврьтмалд
لقد حجزت واخترت مقعد في المقاعد الاماميه ولا أعلم ما الذي حدث عند صعودي للطائرة حصلت على مقعد ضيق
سأكرر الحجز مع دريم
Dear Basheer,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care Team
Saludos, particularmente fue muy facil adquirir los pasajes, los precios excelentes, la pagina super sencilla de manejar. Experiencia muy Positiva.
اعمل فى مجال الزراعة منذ ٢٥ عام واتخصص فى النباتات الزينة الداخلية و الخارجية وعملت استشارى لكثير من الشركات المصرية
Por problemas personales no pude viajar y para no perder mi vuelo me dieron la oportunidad de elegir mi viaje dentro de un año
Dear Daniel M,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Me obliga a dar una opinión de mi viaje pero realmente pues no e viajado aún pero si no hago esto no me deja confirmar la reserva
Hola Fernando A,
Solo queremos darte las gracias por escribir esta reseña. ¡Este tipo de comentarios nos ayudan muchísimo!
Estamos muy agradecidos de tener clientes como tú y esperamos que continúes con nosotros muchos años.
Atentamente,
Atención al Cliente
Чччччччччччсчсссссссссссссссссссссссссссссссссмммм
Dear Irina,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Abdelhamid,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care