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Echovita

How would you rate Echovita?
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California
2 reviews
0 helpful votes
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Beautiful flowers
June 15, 2024

It was very easy to navigate website. Flowers were beautiful.

Date of experience: June 5, 2024
Wisconsin
1 review
0 helpful votes
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No good
June 14, 2024

The flowers were delivered the day after the funeral and left outside

Echovita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 4, 2024
Jordon L. Echovita Rep
11 months ago

Hi Deanna Y.,
I just got off the phone with our partner, Blooms Today. What happened with your order is totally unacceptable. They confirmed your order was delivered at 5:45p.m., which was almost 6 hours late. I asked Blooms Today to speak with the local florist to let them know that is unacceptable and to remove them from the program if they are incapable of fulfilling orders timely. We have processed a full refund for your order. Please allow 5-7 business days for the refund to be returned to you. Thank you.

Texas
1 review
0 helpful votes
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Beautiful
May 19, 2023

I was told they were beautiful, one of the flowers was placed in her hand. Thank you so much.

Date of experience: May 19, 2023
Montana
1 review
0 helpful votes
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Flowers delivered as requested.
May 21, 2023

I did not see the flowers but was told they were delivered on time. For that I am grateful.

Date of experience: May 21, 2023
Texas
1 review
0 helpful votes
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No email when the order was delivered. This made me wonder about doing business with them.

Echovita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 4, 2024
Jordon L. Echovita Rep
11 months ago

Hi Carol P.,
The delivery confirmation email is sent by Blooms Today. Please be sure to check your spam. If you didn't receive one, please call 1-800-522-8707, as stated on your order confirmation email. Thank you.

New York
1 review
0 helpful votes
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Easy, quick process
June 13, 2024

Easy, quick process. The pictures of the choices were representative of the final product.

Date of experience: June 3, 2024
Georgia
1 review
0 helpful votes
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Very Pleased
June 13, 2024

The ease of doing business with this company assures me l will use them again.

Date of experience: June 3, 2024
Alabama
1 review
0 helpful votes
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Everything was delivered as expected
June 13, 2024

The flower arrangements were very nice and it was delivered on time as expected.

Date of experience: June 3, 2024
North Carolina
1 review
0 helpful votes
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Excellent Service and Quality
June 13, 2024

User friendly. Good selection. Delivered as promised.Highly recommend

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Beautiful flowers
June 12, 2024

Great service, delivered in a timely manner, and beautiful flower arrangement!

Thank you!

Date of experience: June 2, 2024
Pennsylvania
1 review
0 helpful votes
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Never saw the flowers.
June 10, 2024

The viewing was over at 11:30 am, no flower. So embarrassing.

Echovita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 31, 2024
Jordon L. Echovita Rep
11 months ago

Hi Gerald B.,
We called Blooms Today to inquire about your order. They said the local florist confirmed it was delivered, but didn't provide a time, so we have gone ahead and processed a refund. It can take up to 7 business days to receive your refund. In the future, please contact us directly, or call the phone number on your receipt. Thank you.

Wisconsin
1 review
0 helpful votes
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It makes life easier as you can navigate through the obituaries and order flowers at the same time.

Date of experience: August 23, 2023
Texas
1 review
0 helpful votes
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This was so easy to do. Thanks!
But I was not happy with the flowers that were received.

Echovita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 3, 2023

This was so easy to do
February 17, 2023
Previous review

This was so easy to do. Thanks!

Date of experience: February 17, 2023
Nebraska
1 review
0 helpful votes
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Very easy to work with
February 26, 2023

Very easy to do, and very quick on delivering! I appreciate all of the help from your company

Date of experience: February 26, 2023
Kentucky
4 reviews
0 helpful votes
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I got what I expected
August 2, 2023

It was very easy to get what I want and I appreciate how fast the turn off ones

Date of experience: August 2, 2023
Hawaii
1 review
0 helpful votes
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Easy
August 30, 2023

Thank you for making it easy. We live very far away and you made everything so much easier.

Date of experience: August 30, 2023
New York
1 review
0 helpful votes
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The service is lousy.
October 8, 2023

My flowers and candle was not delivered and I was very disappointed since I couldn't be there in person I wanted to be represented.

Date of experience: September 8, 2023
Jordon L. Echovita Rep
over a year old

Hi Bettye,
We're sorry to hear that your flower order couldn't be delivered by the assigned local florist. The candle portion of your order is not a physical candle, it is a virtual candle that appears on the obituary page, however, since your complete order was refunded, it was also cancelled and refunded. Thank you.

Florida
1 review
0 helpful votes
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Saying Goodbye
June 6, 2024

Thanks to making this easy with ordering especially with all that was happening during this time.

Date of experience: May 27, 2024
California
1 review
0 helpful votes
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Accessible
April 22, 2024

Very easy and convenient!
At a tough time it was very helpful.
Prices were also competitive.

Date of experience: April 12, 2024
Wisconsin
1 review
0 helpful votes
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Delivery options suck
February 1, 2024
Updated review

I will not use again because your time option can confirm it was delivered before service time.

Date of experience: January 25, 2024
Jordon L. Echovita Rep
over a year old

Hi Myra R.,
I don't understand your review. If you click on the service you want the order to be delivered to, then the flowers are to be delivered to the service before it starts if it says it can make it on time. Otherwise, you have to select the time manually and provide the delivery address. Now, regarding your order...you placed your order on January 8th at 8:07a.m. For delivery at 12:00p.m. To the funeral home, even though the visitation started at 10:00a.m. And the funeral service started at 11:00a.m. For this order, you were unable to select delivery to the service on time because there is a 4 hour minimum window between your order being delivered and the time of the service. Therefore, you decided to still have the order delivered to the funeral home, but after the start of the funeral service, which was your choice because our system wouldn't accept any orders to be delivered to the service since it was too late. You then leave a 1 star review because we couldn't guarantee delivery before the service time. Had you of made your order the day prior, there would have been no issues. Please understand that the florist needs time to receive the order, prepare the order, and deliver the order. Thank you.


I hope you deliver
January 8, 2024
Previous review

I hope you deliver.

Date of experience: January 8, 2024

Overview

Echovita has a rating of 3.2 stars from 1,717 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Echovita most frequently mention flower arrangement, customer service and order flowers. Echovita ranks 2nd among Funeral sites.

service
160
value
11
returns
2
quality
11
This company responds to reviews on average within 2 days

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7,937 reviews