Though is was easy to create the order, I did not receive confirmation and picture of the order delivered.
Ordering was easy and flowers delivered on time. However the bouquet was very small so service was way overpriced.
Very efficient and easy to order. The order was placed in the morning and delivered by the afternoon.
Ordering through the funeral home site allowed for all the details of my specific funeral to be automatically associated with my flower order.
Legacy.com was going to charge us $2500 to place a one day obituary.in the newspaper. This was a better option for our family
I needed a very nice arrangement on very short notice. The process was simple, the flowers were beautiful and delivery was timed perfectly.
Order was fine. I am in another state but a relative sent me a photo of the floral arrangement and I was satisfied.
I would of been able to make a display for a lot less myself, I don't feel like I got my money's worth.
Your company provided a way to get something in a limited amount of time to a funeral and I appreciate that so much
Excellent! User friendly. I appreciate you for making it easier for me to send flowers to my friend memorial. Again, thank you!
Got a message at 2:45 flowers were delivered for a 2:00 funeral service. Your site had said they would be delivered in time for the service
I received confirmation from the florist that it had been delivered but the family let me know several days after that it had not. Very disappointing
Hi Vicki B.,
You sent us an email yesterday stating your order was not delivered. I responded to your email yesterday stating that your order was delivered to the funeral home on July 22nd at 10:29a.m., which was the day prior to the service. For the further information, please call Blooms Today directly. They should be able to provide you with the name of the person at the funeral home who received the order. Thank you.
It was simple and Easy.but you were unable to deliver. You were quick to contact and notify about the problem. Thank you.
Despite promising to deliver flowers, they could not complete the order
Hi Emily G.,
There is no promise that your order will be delivered as scheduled. However, there is a 100% satisfaction guarantee or your money back. The order couldn't be fulfilled, so you were refunded. Thank you.
My flowers were not delivered. I received an email on the day of the funeral, after it had started stating the flowers were unavailable
Hi June B.,
We're terribly sorry this happened. After reading your review, we reached out to Blooms Today regarding what happened and asked them to ensure that the local florist understands that their actions were completely unacceptable. There is no reason why they took 3 days to advise the flowers were unavailable, especially after the start of the funeral. They should have notified the customer when they received the order. Thank you.
For the money that I paid, I was very disappointed with the flower arrangement... I will never order from you people again..
Hi Marilyn J.,
If you are unhappy with the floral arrangement that was prepared and delivered by the local florist, please call Blooms Today directly at 1-800-522-8707, as there is a 100% satisfaction guarantee or your money back. Please keep in mind, that they may require a photo, as stated within our refund policy. If it is regarding the size of the flower arrangement, please note that the dimensions of each arrangement are provided on our website under the photo of the arrangement once selected. If your arrangement was smaller than indicated, then you will be provided with a partial refund. Echovita is an obituary website, not a florist. All orders are processed by our partner Blooms Today, and each order is prepared and delivered via a local florist. Thank you.
The flowers were delivered on time, good quality. Not five stars because the arrangement was smaller than the description on your website
Very easy and convenient to order. Timely arrival was great! And pricing was comparable to other services of this kind. Highly recommend!
Answer: Candles, messages, and memories left on Echovita only appear on the obituary page you left it on Echovita. They do not simultaneously appear on the funeral home's website. No where on Echovita does it say candles, messages, or memories left on our website appear on the funeral home's website. You'd have to visit the funeral home's website yourself and leave whatever you'd like there. Thank you. In the future, you may contact us directly via our contact us section.
Answer: The eternity candle you purchased is a virtual candle that remains lit on the obituary page on our website. The family is not directly notified, but your message and candle are posted publicly on the obituary page, so anyone who visits the page will be able to see it.
Answer: Hi James, you may call our partner, Blooms Today directly to inquire about your order at 1-800-522-8707. This phone number is also stated on our website on the flower selection and checkout pages.
Echovita has a rating of 3.2 stars from 1,717 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Echovita most frequently mention flower arrangement, customer service and order flowers. Echovita ranks 2nd among Funeral sites.
Hi Doris W.,
Sometimes your order confirmation and/or delivery confirmation can be received in your spam. Also, there is no photo of delivery. Local florists do not offer that option and no where on our website does it say there will be a photo. Thank you.