The flowers were beautiful and the convenience of ordering them as great, all the information was provided already.
The plant basket I ordered was a lot smaller in person than it was pictured on the website, especially for the price
I ordered the medium size of flowers but the finer home sent us a pic of it and it looked very small.
Wonderful person in Customer Service. Her name is Jordan, and she is very compassionate, and goes above and beyond to help you.
Disappointed with the Peach Tribute Garden. The garden basket was much smaller than pictured. Basket had very little to no peach flowers.
Hi Debra M.,
If you believe the arrangement sent was smaller than the dimensions indicated on our website regarding the arrangement and size you chose, please call Blooms Today directly at 1-800-522-8707. Thank you.
I thought the flowers were being delivered on the day I placed the order. It worked out though, and I am not upset. Thank you.
This is an excellent service to make sure your family members are remembered. It is easy to use and I highly recommend it to everyone.
Great ordered with ease. Although the funeral was postponed twice because of the ice storm. You made sure the family received the flowers. Thank you
Good experience, they helped make sure all went well, even made a couple of calls to make sure flowers went to he right place at the right time.
Easy to use and quick response. I was disappointed the arrangement I ordered was substituted without anyone contacting me to let me know.
Thank you.
Easy to use and quick response.
Thank you.
I ordered a blue arrangement for my Aunt' s funeral and not a single flower shown in the arrangement nor the vase had blue in it. Highly disappointed
Hi Michelle P.,
We're very sorry to hear the local florist delivered the wrong arrangement. Please call Blooms Today directly at 1-800-522-8707, they will be able to assist you. Thank you.
Echovita made everything so easy - from wonderful selections and reasonable pricing making a choice was easy as was setting up the delivery.
The process of ordering the flowers was very easy & efficient!
The flowers were never delivered to the funeral home. I had to ask the family to see if they were and was told "NO" - Very Embarrassing!
Flowers were not delivered to funeral home.
Day of delivery we were notified that they had no one to deliver flowers.
Hi Cindy C.,
We are terribly sorry to hear that your order was not delivered. It is unacceptable to be notified the day of the delivery that your order cannot be delivered, unless the order was a same-day delivery, which in your case it was not. Typically, in this case, the local florist assigned your order should have been able to make the proper arrangements to have your order delivered on-time, otherwise you should have been contacted within 24 hours of your order being made, if not within a few hours.
Very convenient! In this time of grief this was very appreciated. Had great picks to choose from and easy to use.
It was as expected. Thank you for the care that you took by making and delivering the flowers to the funeral.
Fast and easy... very helpful with wording templates. Went online the day before and was delivered on time the following day.
Answer: Candles, messages, and memories left on Echovita only appear on the obituary page you left it on Echovita. They do not simultaneously appear on the funeral home's website. No where on Echovita does it say candles, messages, or memories left on our website appear on the funeral home's website. You'd have to visit the funeral home's website yourself and leave whatever you'd like there. Thank you. In the future, you may contact us directly via our contact us section.
Answer: The eternity candle you purchased is a virtual candle that remains lit on the obituary page on our website. The family is not directly notified, but your message and candle are posted publicly on the obituary page, so anyone who visits the page will be able to see it.
Answer: Hi James, you may call our partner, Blooms Today directly to inquire about your order at 1-800-522-8707. This phone number is also stated on our website on the flower selection and checkout pages.
Echovita has a rating of 3.2 stars from 1,717 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Echovita most frequently mention flower arrangement, customer service and order flowers. Echovita ranks 2nd among Funeral sites.
Hi Sheila B.,
Please call Blooms Today directly at 1-800-522-8707, as stated in our refund policy on our website. They will be able to assist you with a partial refund or a re-delivery to a home address. They may request a photo. Thank you.