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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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Our order was delivered to our home with no issues. Driver was friendly
The previous order went to the home next door so I'm pleased the driver paid attention to the address number
The ordering process online was easy. Thank you. However, the Echovita site gave the wrong
Address. Fortunately, a representative from Blooms Today followed up with me, and the location
Where the flowers had been delivered. Through mutual cooperation, the recipients were informed and picked up the flowers at the location. The recipients loved the flowers, said they still looked beautiful even though they had been sitting at the wrong address for a couple of days before the mixup was fixed. It was a clerical error, and again, many thanks to Blooms Today customer service for initiating the calls to correct the situation. Thank you very much.
Called.late evening requesting arrangement for funeral.
Very thorough & professional, notified when delivered. Arrangement beautiful...highly recommended
P. Trask
Didn't get to see the flowers but they were well received.
Tracking via the website was easy. I liked how I could see the progress my package made through shipping points.
Easy to order, timely delivery as promised, beautiful fresh flowers
Very satisfied. The flowers were beautiful.
Thank You
Everything worked easily but expect a million emails
Please remove my email, I am incredibly unhappy and dissatisfied with your company. I will NEVER use this company and more certainly would NEVER recommend to anyone else.
Shopping experience has been easy. I'm hoping the plant is not scrawny and something we will be proud to send to the family.
Floral arrangement was not delivered to funeral location as promised. To their credit, when I called Blooms, I was treated courteously and told the arrangement would be delivered to a residence instead. I then received TWO delivery confirmations, one that afternoon and one two days later. I'm still not sure if anything at all was delivered.
We placed an online order for a funeral arrangement. The following day rec'd notice that the order could not be delivered to the funeral parlor but it could be delivered to the grave site. I canceled the order for the $150+ floral arrangement. That was my experience.
No link to the charities mentioned. I could not register with Echovita to send a condolence message without ordering flowers.
As always easy and efficient. Great selection with great prices.
Very easy experience in ordering. Lovely arraigments. Flowers were delivered as stated and on time. Would highly recommend to anyone who needs to send flowers for whatever reason.
Ordered 5 days prior to funeral. Was not notified that order could not be fulfilled until 2 days after the funeral service. Gave no indication of any issue with finding florist. What seemed a convenient service on the surface turned out to be very disappointing as this token of respect to the bereaved family never happened.
Got a message at 2:45 flowers were delivered for a 2:00 funeral service. Your site had said they would be delivered in time for the service
It was fine, except that you automatically added in a candle. I would have preferred to have been prompted to add it. Thankfully, I caught it and unchecked it.
OK - this survey is more of a hassle than ordering was.
Glad to notice flowers are from local florists, beautiful arrangement
Exceptional! Flowers were beautiful. They arrived in time for viewing.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gordon P,
We appreciate your feedback and would like to acknowledge a couple things. First, we have added the links to the charities on the obituary page, so thank you for notifying us of this error. If you would have contacted us directly via our website, we could have fixed this at that time. Second, you stated, you couldn't register for leaving a message without buying flowers, however, that is not true. Leaving a sympathy message is free, and all you need to do is create an account on our website. First, you type your message in the box provided on the obituary page, then click "Send", you will then be asked to sign in. Since you don't have an account, you just need to click "Register" under the blue login button, then provide your name, email address, and a password you wish to use. Once complete, your message will be posted. If you want to cancel your order and simply make a donation and leave a message, please call Blooms Today directly at 1-800-522-8707 to cancel your order, then visit the obituary page and follow the instructions I've provided you with. Thank you.