Very poor service. Ordered flowers for a funeral and they showed up 8 hours after the funeral. Tried the service without every reaching a person.
Your website was super easy to navigate. My only complaint was that there was no message telling me the flowers were delivered. My friend told she got them, otherwise I would never have known.
Service was 11am to 1pm got email at 1:30 saying flowers were delivered. Since I'm in poor health I couldn't be at funeral service so I'm not sure if plant that I bought got there on time.
Hi Rachel Z.,
Sometimes it can even take 24 hours to receive your delivery confirmation email. The time the email is received is not when the order is delivered. The email itself should indicate the time the order was delivered. If the time of delivery is not indicated, please call 1-800-522-8707. If the order was delivered late, you will receive a refund. Thank you.
You can act under the guise of 'public information' all you want, but frankly when you get incorrect information about peoples loved ones deaths and cause a tizzy of confusion in the worst possible instance, you very quickly become a problem and join the ranks among the lowest in the world. You need to realign your companies values or just pack it in. There's nothing inherently wrong about reiterating public information but during sensitive times and evidently trying ones you either get the facts straight or don't bother at all. I appealed to remove the obituary that you posted inaccurately and I had to inform numerous people about your incorrect dates and your bad obituary that would be comical in any other circumstance. Its almost as if this sites main goal is to disrespect the dead with the small recourse of wilted flowers. If this isn't the case, then I assume your mission statement was to cause more annoyance to families. Oh and one more thing, 'legality' does not equal some moral mission to inform the public, I'm pretty sure I can inform the public via the obituary I chose to display. Pony-up and admit your site is a cash grab that would sell out their own mothers for 30 pieces of silver.
My friend who passed wanted a Patriotic Ceremony. Your flower arrangement was perfect and much appreciated by all especially his grieving spouse.Thank You.
My Friend's husband passed away unexpectedly and I wanted to make her feel better. I chose an arrangement that was simple, but beautiful. She loved the arrangement.
Thank you for the beautiful flowers that you provided in loving memory of our dear friend and long time colleague. The process was so simple at a time we needed it to be!
I'm very disappointed flower arrange small nothing like photo I definitely will never use this service overcharged absolute scam Disappointed Could've purchased better arrangement for $125
Hi Mirna F.,
If you believe the arrangement prepared and delivered via the local florist was smaller than the image and dimensions provided under the image on our website, then please call Blooms Today directly at 1-800-522-8707. They may request a photo of the arrangement for proof. Thank you.
Lots of floral arrangements to choose from in a variety of price ranges. Easy to select, pick optional options, and place your order! Completely stress-free online process!
Site was easy to navigate. Flowers were delivered promptly for visitation.
The flowers were never delivered to the church. They were supposed to be delivered in the morning and I got an email after 6:00pm saying they were delivered.
I want my money refunded!
Hi Tracey W.,
You only received the delivery confirmation after 6:00p.m. However, as stated on your delivery confirmation email, your order was delivered at 9:45a.m. On August 24th, which was on time, since the flowers had to be there by 10:00a.m. No refund will be issued for this order. Thank you.
Decent, the flowers were nice, & the delivery was on time and good, but I was charged for lighting a candle that I don't recall ordering, I did not contact you back about the issue because I was in a hurry that day!
I was not able to make it to a funeral. You made it possible for us to send our condolences to the families. Thank you
Thank you for doing an excellent job. I live in Oregon and not able to go to the funeral but my sister sent pictures. Everything was done perfectly and respectfully. Thank you very much
I was not able to attend my sister Mary's funeral but I did get photos. The flowers were perfect, signed by all her siblings. Perfect Thank you
Not only was my order not completed and delivered but I wasn't contacted about failure! Was only discovered after my inquiry
Hi Kevin M.,
We're terribly sorry to hear about what happened with your order. If there was an issue regarding your order, the florist should have notified you before the scheduled delivery time.
Not being in the same town as the funeral home, this was a very convenient way to order flowers. Unlike FTD, one gets what one ordered.
I received this through my insurance agent. The instructions were easy to follow, I feel positive about having my electrical monitored, and the reporting is helpful should anything ever be a problem.
Ordered an arrangement for a friend's funeral a week in advance through the funeral home's web portal. Flowers were not delivered until four hours after the service -- family never saw or received.
Easy to navigate the ordering process and the florist that was chosen delivered a gorgeous standing spray. Received a lot of compliments on it. Thank you.
Site was easy to navigate.However, although it stated that flowers could be delivered to an Uncles funeral, I received a call informing me that they do not deliver in that area.
Overview
Echovita has a rating of 3.2 stars from 1,717 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Echovita most frequently mention flower arrangement, customer service and order flowers. Echovita ranks 2nd among Funeral sites.
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Hi David J.,
We're sorry to hear your order was delivered late. We checked our emails, and you never contacted us. You say the support number doesn't work, but it does. The number for support for flower orders is 1-800-522-8707, as stated on your receipt and on our website, which is Blooms Today. Thank you.