eCampus.comReviews 5,206

The textbook I got was practically brand new which I very much appreciated.

I didn't wait the long, I appreciate it. I will order next semester.

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I cancelled the order within 10 minutes of placing the order. That was 10 days ago. Still no refund. And they keep calling me "Tony" even though I've explained several times that my brother's name is Tony.

Shipping options & price weren't good. Plus a fee too. Not impressed, probably will not rent from here again

Good and prompt service. The experience was ok. ECampus offers good service, fast and simple

I will with hold my comments on this section until I get that book.

The textbook is in new condition. I am delighted with the condition of the rental. I need to purchase a copy. Can I buy this copy?

5 day shipping turned into 20 days. Needed textbook for class had to request extensions on assignments due to late package. When package finally arrived it was a huge box containing a card WITH A EBOOK CODE ON IT. Why not just email the code? On top of that the code was FOR THE WRONG TEXT BOOK. Last time I ever come near this website.

The book was as described, although it seemed to take forever to get here. Faster service would be a little better I think.

It should not take two weeks for an order to be shipped out!

Ecampus'a description is vague and doesn't provide an itemized list of what is included in the purchase. The ISBN indicates ebooks and rentals don't include certain materials (e.g. Access code). Because of this description and when paying a hefty price (almost $200) I was certain that my purchase included an access code, but I never received one. To make matters worse, I sent communication through the "contact us" on your website about two weeks ago, I didn't receive a response via email. I Googled Ecampus and called the phone number listed for the business only to hear a recorded message that said the number is invalid and that I needed to send an email. I did this previously to no avail. Now I must go and pay additional money to obtain an access code for McGraw Hill that I thought was included with my Ecampus purchase! I'm highly dissatisfied and will not use your company again in the future!
DST

The text I was looking for was easy to find. It is convenient and quick.

I ordered my textbook almost 2 weeks ago and it never arrived. I tried to track the package on the website and it didn't say anything

It was good came in 2 weeks later after I place the order

I received an email saying my order has been delivered when it hadn't even shipped. I canceled the order and I'm now waiting for my refund.

Do not pay for expedited shipping. It is anything but. If buying from the Marketplace you have to wait for that item to be shipped to eCampus then shipped to you. No dropshipping. I paid for expedited shipping and it took 1 week and 1 day to receive. No where was the package even marked for expedited shipping nor was it sent priority. The book was shipped through USPS so I could track it and see it was not sent Priority, but 'normal' USPS. I contacted their customer service multiple times and received the same canned response EVERY.TIME. All I asked for was my shipping money refunded. The bots must not have understood my words

On time. Got exactly what it described. I'm satisfied with the process.

No communication from Ecampus regarding my book order, I had to contact customer service regarding my book. After speaking with them I gave them a another week no success or communication. I cancelled my order after waiting 13 days for the item. You cant promote an item in stock without verifying with in your warehouse or with a third party.

First time using it! Smooth as possible! Would order again!