Emenac Call Center Services
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Emenac Call Center Services

How would you rate Emenac Call Center Services?
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New York
1 review
0 helpful votes
Follow Katie T.
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Emenac call center has a team of incredibly knowledgeable agents. The rep, Alex, answered all my questions about the new product with confidence and made sure I felt comfortable using it before ending the call.

Date of experience: May 23, 2024
California
1 review
0 helpful votes
Follow Fay C.
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Emenac Call Center Services has been a solid choice for our mid-sized company. Their agents are well-trained and professional, effectively handling most customer inquiries. The on boarding process was smooth, and their reporting system provides valuable insights into call volume and customer sentiment. One area for improvement could be the call routing. Overall, Emenac is a reliable call center solution with a good track record.

Date of experience: April 19, 2024
Washington
1 review
0 helpful votes
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I have found Alex to be an exceptional employee. He is patient, responsive and accessible. Previously, I used call centers for customer service. However, I was frustrated with the inconsistent call volumes and billing cycles which led me to seek out a company that could better meet my needs. Ecall Services has been a great fit for our business. I highly recommend working directly with your assigned representative as it will help ensure you get the best possible results.

Date of experience: November 11, 2022
New York
1 review
0 helpful votes
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I've had the pleasure of interacting with this call center service on multiple occasions, and each time, I've been met with exceptional customer service. The representatives are always friendly, patient, and willing to go the extra mile to assist with any questions or concerns. While there have been a few instances of miscommunication, they've been quick to rectify the situation. Overall, I'm happy with the service they provide and would rate them 4 stars.

Date of experience: April 1, 2024
Romania
1 review
0 helpful votes
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I have been using Emenac Call Center Services for my business for over a year now, and I can confidently say that they have exceeded all my expectations. The agents are highly professional and well-trained, providing excellent customer service to my clients. The team at Emenac is always available and responsive, ensuring that there are no bottlenecks in the communication process. I highly recommend their call center services to any business in need of a reliable partner.

Date of experience: January 11, 2024
Georgia
1 review
0 helpful votes
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Sam is an asset to Ecall Center Services. He is knowledgeable and patient, providing excellent customer service. His customer-oriented approach to answering scripts, wording specific questions and setting up our account quickly made him invaluable.

Date of experience: May 19, 2022
Georgia
1 review
0 helpful votes
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Amazing Response
June 2, 2022

I decided to sign up for a virtual receptionist service after doing research online. I spoke with Lisa, who is a representative of Ecall Center Services, and she helped me decide which plan best suited my needs. She was very helpful and explained every detail of the program in an understandable way. It was a pleasure talking with her, and now I know why many businesses like mine have partnered with Ecall for their receptionist services.

Date of experience: June 1, 2022
Texas
1 review
0 helpful votes
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I hired Emenac Call Center Services as third-party customer interaction that helped a lot in getting refined data about my customers regarding common issues in call answering, and forwarding. Thanks to Alex who aided me in finding the top-rated call center service provider within my budget in no time.

Date of experience: July 9, 2023
District of Columbia
1 review
0 helpful votes
Follow Ashley K.
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Emenac Call Center Services provides excellent service. They are responsive, and attentive, and provide personalized solutions to suit my business needs. The staff is highly skilled and trained to provide top-quality customer support. Their dedication to exceeding customer expectations has resulted in a loyal customer base for my business.

Date of experience: January 25, 2024
California
1 review
0 helpful votes
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Emenac Call Center Services exceeded my expectations with their impeccable customer support. The agents were courteous, knowledgeable, and attentive, providing prompt solutions to my queries. Their professionalism and dedication truly set them apart. I highly recommend Emenac for outstanding call center services.

Date of experience: February 23, 2024
District of Columbia
1 review
0 helpful votes
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I have been utilizing Emenac Call Center Services for my business for the past year, and I must say, I am highly impressed. Their team is incredibly professional, always courteous, and consistently goes above and beyond to ensure our customers are satisfied. The agents are well-trained and knowledgeable, handling inquiries and concerns with efficiency and care. Overall, Emenac Call Center Services has been beneficial in enhancing our customer support operations, and I highly recommend them to any business looking for reliable call center solutions.

Date of experience: February 29, 2024
New Jersey
2 reviews
0 helpful votes
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I have to say... I am so impressed with the quality of the service and your on-time customer service! I have never had such a great experience working with anyone online. Thank you so much for all of your help, we love to see our business growing!

Date of experience: July 27, 2022
Romania
1 review
0 helpful votes
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Emenac Call Center Services provided exceptional support for our business. Their team was professional, responsive, and adept at handling customer inquiries. With their assistance, we were able to streamline our operations and enhance customer satisfaction. Highly recommend their services for any business looking to improve their customer support.

Date of experience: March 12, 2024
Nevada
1 review
1 helpful vote
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Ecall Center Services staff is amazing, and their support team is very helpful and friendly. Their customer service agents speak English and Spanish, and their retention managers do a great job keeping customers happy.

Date of experience: July 20, 2022
New York
1 review
0 helpful votes
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John was great to work with! He responded quickly and handled everything I needed. And after getting an incredible bid from his company, his price beat all others too! I would highly recommend him for any of you needs call center services.

Date of experience: March 21, 2022
Nevada
1 review
0 helpful votes
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Excellent Suggestions
April 20, 2022

John, of Emenac Call Center Services, was energetic and effortlessly charming. He took the time to talk with me about my needs and made several excellent suggestions. His experience in the field is obvious, and I feel reassured and confident working with him.

Date of experience: April 19, 2022
New York
1 review
0 helpful votes
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I spoke with Alex,
June 10, 2022

I spoke with Alex, who guided me through the first stage of setting up my account. He was enthusiastic and professional. His dedication to his job made the process easy and quick.

Date of experience: June 10, 2022
New York
1 review
0 helpful votes
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Competent Team
March 26, 2022

Last time, I enjoyed working with Emenac Call Center Services and so far I have only great things to say about my experience this time. Kevin was fabulous, he responded immediately and knew exactly what I needed. He handled everything and made the process painless and without stress for me, which is very important at times like these.

Date of experience: March 25, 2022
New York
1 review
0 helpful votes
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The agents at Emenac Call Center have a good command of English and they speak fluently. The most important thing about them is that they offer 24/7 support and are highly responsive. My clients never had complained from them. I highly recommend them.

Date of experience: October 27, 2021
New York
1 review
1 helpful vote
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John from Ecall Center Services handled my call as a new customer and set up my account on the spot. He gave clear, responsive explanations to all of my questions. He instilled confidence in me that she would handle clients professionally.

Date of experience: May 16, 2022

Overview

Emenac Call Center Services has a rating of 4.4 stars from 49 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Emenac Call Center Services most frequently mention and customer support. Emenac Call Center Services ranks 3rd among Call Forwarding sites.

service
46
value
46
shipping
14
returns
16
quality
25