I was not to sure what to expect when I ordered the battery but I was pleasantly surprised that everything went swimmingly. All my questions were answered quickly and the delivery date was met on time. I would use ebatterys again. Thank you for your service.
Still waiting for my invoice so I can obtain a RMA. This company should be prosecuted for fraud. Selling news batteries that are out of dismantled equipment. If you have had the same experience as myself, bad battery and no response, and paid through PayPal, then paypal should stop accepting payments from this crowd. Harass Paypal, they should be liable for authorising this company's purchases without checking their validity.
I ordered a very specific Asus adapter that couldn't find in Europe or the US - and even Asus didn't have in stock.
I eventually found what I wanted with this company. They have an amazing array of Asus items. They replied very swiftly to all my email requests and questions. The delivery (from China) was said to take 10 days - and it did, not a single day more!
Searched for a battery for my tablet, found this "UK" site at similar price to others so ordered. Only mail I got was from Paypal regarding a Chinese site. Alarm bells. I tried contacting, no response. I tried to cancel, no response. Tried claim through paypal only after this & only through paypal do i get communication telling me to be patient an wait another 5-12 days.
I would not recommend to my worst enemy...
I ordered a replacement battery for my Samsung tablet at a cost of under half I saw anywhere else on the web. Yes the name is misleading with regards to the UK but over looked that.
Unfortunately the tablet I needed to replace the battery had issues beyond repair and when I contacted them I received a prompt response from Selina advising that the item was with the carriers and she would see what she could do.
Next day an email to advise they had intercepted the shipment and I would receive a refund within 72 hours, and true to their word that is just what happened.
Should I need to purchase any type of Battery for computer, camera or other electronic devices I will make Ebattery my first port of call.
I placed an order with this vendor on 13 Feb 17. On 21 Feb 17 I asked where my good were... no answer. On 28 Feb 17 I sent a more fulsome message asking when I would get my goods... no answer. Trade with this company at your peril.
Following an error when ordering a charger I was struggling to work out how to return the goods which would not fit my battery. The staff at ebattery couldn't have been more helpful, explaining how and where to return the original charger and arranging for a replacement to be sent which will be compatible with my camera. Thank you so much for your help and assistance.
Ordered 6 batteries urgently for an ongoing boat refit
Very clear re urgency of delivery
3 weeks later they're still not delivered we had to purchase elsewhere
They finally replied - insultingly asking if we'd refused delivery. Dur... of course not
They said they'd resend. I said no as they were too late and the work was done.
They tried to insist on redelivery. I said no as the boat is now moved and out at sea.
Frankly having read other reviews I'm glad as their products sound dangerous - burning out, fires, shorting - which on a boat is just a no.
Waiting on refund that I had to get really stroppy to obtain. I wait to see my refund.
No phone contact. Unworking 24 hour e contact. Slow to respond. Don't listen.
Awful awful company.
AVOID! Can't leave a zero rating which is what they deserve..
Buy from anywhere else other than this company. They claim to be a uk based company but when batterys arrived from China were faulty. Ebattery were not prepared to honour there warranty without sending batterys back to China at purchases cost
So all I have ever had is a confirmation of payment from Paypal
No email confirmation, no confirmation of dispatch, no communication
Sent email to enquire where delivery was after 14 days. Still no communication
Sent email to cancel still no communication
You make your mind up!
They say they post from UK but in fact they post from China.
They sell products claiming to be new, but are either used or fake.
AVOID AT ALL COSTS.
I am struggling to get a refund of £25 and they are just awful people. I wish I could shut their site down, lots of similar comments from others on the net.
Having carefully selected a battery using the correct reference number listed on their website, I ordered a replacement for my laptop in November 2015. Mid Jan 2016 - it took ages for a battery to arrive and when it did it was the wrong one. Since then I have emailed photos of their battery, my battery and my laptop - loads of excuses but no sign of the missing battery or a refund.
I have heard every excuse under the sun and come to the conclusion that this is theft.
Do not buy from this company - they will rip you off.
I ordered a battery for my Toshiba laptop. It arrived quickly - and broke down even quicker. It failed to hold the charge longer than 10 minutes. I contacted them for a replacement, was told to return the battery to China - but the original had been delivered from the UK. I was lucky. I'd paid by Paypal and immediately opened a dispute and got my refund. Don't deal with them, they are fakes and conmen.
Had no problem ordering my 18v Makita battery's l received them very fast with delivery from China. Also the prices were cheapest I could find but the best thing for me was the communication I received from selina. I would use this site again in the future.
Ordered replacement iPhone battery, although waited a bit longer than expected the seller kept me fully updated as to the delivery, overall a good buy and goodbpepole to deal with
I ordered a replacement battery for my Samsung Tab3 which arrived within three days, however it would not charge past 77% on contracting the company followed by photo evidence, they offered a replacement right away which I wasn't expecting!
Very helpful. Can't say fairer than that.
They supplied the battery for my laptop at a good price with prompt delivery. When I had a query they answered it efficiently. It's too early to say how good the battery is but I'm happy withy the service so far.
Trusting their website and thinking that it is a UK company I order the battery for my Dell Latitude E6400 laptop on 4 July. After quite a few exchanges of emails I finally received it on 21 July only to find that it would not charge. The battery looked like a genuine Dell battery but came without any literature and it did not have a little switch at the back to check the charge.
Now they want me to send the battery back to China at half the cost of battery itself (£30) and I am engaged in a regular email exchange with them normally getting a one line reply. I will approach Pay Pal for refund but on the whole resigned to loosing money. Warning to any one: Please do not touch EBatteries.co.uk or elsewhere, they are just a fraud.
Although the delivery process was around 2 weeks I was given a tracking code and a link to the tracking website.
The battery arrived and was as described on the website.
I ordered 2 Milwaukee 28v batteries they arrive within 7 days. I had a small problem with one of tham but they replaced it with no problem at thar expense I will trade with tham agane
Overview
eBatterys.co.uk has a rating of 2.9 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. eBatterys.co.uk ranks 99th among Laptop Batteries sites.
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