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eBatterys.co.uk
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eBatterys.co.ukReviews 35

2.9
ebatterys.co.uk

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eBatterys.co.uk Reviews Summary

eBatterys.co.uk has a rating of 2.9 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. eBatterys.co.uk ranks 96th among Laptop Batteries sites.

service
1
value
1
shipping
1
returns
1
quality
1

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GB
1 review
0 helpful votes
Follow a M.
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Terrible Company
March 26, 2022

Ordered 6 batteries urgently for an ongoing boat refit
Very clear re urgency of delivery
3 weeks later they're still not delivered we had to purchase elsewhere
They finally replied - insultingly asking if we'd refused delivery. Dur... of course not
They said they'd resend. I said no as they were too late and the work was done.
They tried to insist on redelivery. I said no as the boat is now moved and out at sea.
Frankly having read other reviews I'm glad as their products sound dangerous - burning out, fires, shorting - which on a boat is just a no.
Waiting on refund that I had to get really stroppy to obtain. I wait to see my refund.
No phone contact. Unworking 24 hour e contact. Slow to respond. Don't listen.
Awful awful company.
AVOID! Can't leave a zero rating which is what they deserve..

Date of experience: March 26, 2022
Utah
1 review
0 helpful votes
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Still waiting for my invoice so I can obtain a RMA. This company should be prosecuted for fraud. Selling news batteries that are out of dismantled equipment. If you have had the same experience as myself, bad battery and no response, and paid through PayPal, then paypal should stop accepting payments from this crowd. Harass Paypal, they should be liable for authorising this company's purchases without checking their validity.

Date of experience: August 4, 2019
GB
1 review
4 helpful votes
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Buy from anywhere else other than this company. They claim to be a uk based company but when batterys arrived from China were faulty. Ebattery were not prepared to honour there warranty without sending batterys back to China at purchases cost

Date of experience: December 18, 2017
GB
1 review
7 helpful votes
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SCAMMERS
November 8, 2017

They say they post from UK but in fact they post from China.
They sell products claiming to be new, but are either used or fake.

AVOID AT ALL COSTS.

I am struggling to get a refund of £25 and they are just awful people. I wish I could shut their site down, lots of similar comments from others on the net.

Date of experience: November 8, 2017
GB
1 review
3 helpful votes
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Very good service
August 7, 2017

I ordered 2 Milwaukee 28v batteries they arrive within 7 days. I had a small problem with one of tham but they replaced it with no problem at thar expense I will trade with tham agane

Date of experience: August 7, 2017
GB
1 review
5 helpful votes
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Didn't receive my order and i'm still waiting on a reply fro these people... Don't waste your time!

Date of experience: July 31, 2017
GB
1 review
2 helpful votes
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Original battery was faulty but a replacement was sent and works well. Battery gives nearly 4 hrs on my Lenovo laptop. Great communication and a pleasure to deal with.

Date of experience: June 9, 2017
GB
1 review
1 helpful vote
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I was not to sure what to expect when I ordered the battery but I was pleasantly surprised that everything went swimmingly. All my questions were answered quickly and the delivery date was met on time. I would use ebatterys again. Thank you for your service.

Date of experience: June 3, 2017
Massachusetts
1 review
2 helpful votes
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I ordered a very specific Asus adapter that couldn't find in Europe or the US - and even Asus didn't have in stock.

I eventually found what I wanted with this company. They have an amazing array of Asus items. They replied very swiftly to all my email requests and questions. The delivery (from China) was said to take 10 days - and it did, not a single day more!

Date of experience: May 24, 2017
GB
1 review
4 helpful votes
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Searched for a battery for my tablet, found this "UK" site at similar price to others so ordered. Only mail I got was from Paypal regarding a Chinese site. Alarm bells. I tried contacting, no response. I tried to cancel, no response. Tried claim through paypal only after this & only through paypal do i get communication telling me to be patient an wait another 5-12 days.
I would not recommend to my worst enemy...

Date of experience: May 4, 2017
GB
1 review
6 helpful votes
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I placed an order with this vendor on 13 Feb 17. On 21 Feb 17 I asked where my good were... no answer. On 28 Feb 17 I sent a more fulsome message asking when I would get my goods... no answer. Trade with this company at your peril.

Date of experience: March 8, 2017
GB
1 review
1 helpful vote
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I was sent a battery for my MacBook but it did not work. The company sent me a replacement without asking me to send the original delivery back.

Date of experience: January 14, 2017
GB
1 review
1 helpful vote
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Good service
December 9, 2016

Good communication re order progress. Product and service very good - thanks

Date of experience: December 9, 2016
Texas
1 review
0 helpful votes
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Although the delivery process was around 2 weeks I was given a tracking code and a link to the tracking website.
The battery arrived and was as described on the website.

Date of experience: December 6, 2016
GB
1 review
3 helpful votes
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Scam from China
November 26, 2016

So all I have ever had is a confirmation of payment from Paypal
No email confirmation, no confirmation of dispatch, no communication
Sent email to enquire where delivery was after 14 days. Still no communication
Sent email to cancel still no communication
You make your mind up!

Date of experience: November 26, 2016
GB
1 review
1 helpful vote
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Battery delivery was prolonged but company kept me advised re delivery progress. Would buy from this company again

Date of experience: November 23, 2016
GB
1 review
1 helpful vote
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Received my battery today thanks. Very pleased. Worth the wait.

Date of experience: November 15, 2016
GB
1 review
1 helpful vote
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Good service!
November 13, 2016

Ordered replacement iPhone battery, although waited a bit longer than expected the seller kept me fully updated as to the delivery, overall a good buy and goodbpepole to deal with

Date of experience: November 10, 2016
GB
1 review
1 helpful vote
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Following an error when ordering a charger I was struggling to work out how to return the goods which would not fit my battery. The staff at ebattery couldn't have been more helpful, explaining how and where to return the original charger and arranging for a replacement to be sent which will be compatible with my camera. Thank you so much for your help and assistance.

Date of experience: November 4, 2016
GB
1 review
2 helpful votes
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Great Customer SErvice
September 21, 2016

I ordered a replacement battery for my Samsung tablet at a cost of under half I saw anywhere else on the web. Yes the name is misleading with regards to the UK but over looked that.
Unfortunately the tablet I needed to replace the battery had issues beyond repair and when I contacted them I received a prompt response from Selina advising that the item was with the carriers and she would see what she could do.
Next day an email to advise they had intercepted the shipment and I would receive a refund within 72 hours, and true to their word that is just what happened.
Should I need to purchase any type of Battery for computer, camera or other electronic devices I will make Ebattery my first port of call.

Date of experience: September 21, 2016