They sell products claiming to be new, but are either used or fake.
AVOID AT ALL COSTS.
I am struggling to get a refund of £25 and they are just awful people. I wish I could shut their site down, lots of similar comments from others on the net.
I eventually found what I wanted with this company. They have an amazing array of Asus items. They replied very swiftly to all my email requests and questions. The delivery (from China) was said to take 10 days - and it did, not a single day more!
I would not recommend to my worst enemy.....
The battery arrived and was as described on the website.
No email confirmation, no confirmation of dispatch, no communication
Sent email to enquire where delivery was after 14 days. Still no communication
Sent email to cancel still no communication
you make your mind up !!!!
Unfortunately the tablet I needed to replace the battery had issues beyond repair and when I contacted them I received a prompt response from Selina advising that the item was with the carriers and she would see what she could do.
Next day an email to advise they had intercepted the shipment and I would receive a refund within 72 hours, and true to their word that is just what happened.
Should I need to purchase any type of Battery for computer, camera or other electronic devices I will make Ebattery my first port of call.
Very helpful.. can't say fairer than that.
Now they want me to send the battery back to China at half the cost of battery itself (£30) and I am engaged in a regular email exchange with them normally getting a one line reply. I will approach Pay Pal for refund but on the whole resigned to loosing money. Warning to any one: Please do not touch EBatteries.co.uk or elsewhere, they are just a fraud.
Then you have to try and chase up why and where your purchase is, only to find out its from China and what the website says is quick delivery really means 25 days.
When the item does come it's no surprise it's not a genuine item, so then you have to pay your own postage back to the Portsmouth address - they promise a refund but don't give you one. I'm currently using PayPal to try and get my refund.
What a hassle! Keep away from this company- don't get mugged like me!
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good luck with that they are scammers - they post fake positive reviews on here to try and hide this. I received fake batteries and when i tried to get are refund through Paypal they said I had to send them back to China first and spend £10 on shipping, even though they claim to be UK based. I'm afraid to say you'll be lucky if you get anything at all.
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