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Easy WeddingsReviews 36

2.1

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Easy Weddings Reviews Summary

Easy Weddings has a rating of 2.1 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Easy Weddings most frequently mention and month contract. Easy Weddings ranks 72nd among Wedding Planning sites.

service
13
value
13
shipping
4
returns
4
quality
11
This company responds to reviews on average within 20 days

We monitor reviews for authenticity

Australia
3 reviews
7 helpful votes
Follow AJ W.
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Thanks to EW, i have been able to implement dozens of changes and improve my business. From the webinars to the social media and marketing tips at events, there have been huge opportunities from them since I began with them. I think to get the best results you have to be willing to put in the effort and work with them. It's not like an old school print ad that you run and forget about. It's more like instagram. You don't set that up and forget, you use it. EW is the same.

Date of experience: June 9, 2020
Easy W. — Easy Weddings Rep
over a year old

Thanks so much for leaving us this helpful review. It's a great analogy! Useful for other business owners so thanks for sharing your perspective so generously.

Australia
1 review
9 helpful votes
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Easy Scam Weddings
March 7, 2020

Easy Weddings will trick you into signing a 12-month contract after you pay for the service. They boast about high volume of clients but this is far from the truth. As a Business you are far more likely to see a return through alternative advertising methods; Google, Facebook etc. Easy Weddings is extremely over priced and provides no guarantee of any benefit from using their service. There is a reason why their google & Facebook reviews have been turned off. Stay clear of Easy Weddings!

Date of experience: March 7, 2020
Easy W. — Easy Weddings Rep
over a year old

Hi Steven, we'd be grateful if you could help us identify which wedding business you are from so that we can work to resolve your feedback.

Our Google reviews are definitely not turned off, and with a rating of 4.6 shows that there are many businesses who are succeeding in their partnership with us.

The initial campaign for any new supplier to Easy Weddings is 12 months because of the long buying cycle for couples deciding on products and services for their wedding. We take on board that we can improve in communicating this with our clients.

Please give us a call, we'd love to chat with you.
T: 1800 155 122 - ask for Dax

Australia
1 review
0 helpful votes
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Too Easy!
October 30, 2019

Lily from Easy Weddings has been an absolute pleasure to deal with, even though I wasn't able to take up any of the Wedding Package offers she has still gone above and beyond with assisting me to find a suitable venue that fits our budget - even when it wasn't required and I didn't request it! Thank you for making one stressed fiance that little bit more calm.

Date of experience: October 28, 2019
Easy W. — Easy Weddings Rep
over a year old

Thanks so much for your comments, Adele! We agree - Lily is the best! We're so pleased to be able to assist you find the perfect venue for your needs. Have a fantastic wedding.

Australia
1 review
1 helpful vote
Follow Anika A.
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Wedding planning has been super stressful but since finding EasyWeddings.com everything has been made simple by having everything I need in one place. The wedding planners and concierge service are so helpful too. Thank you!

Date of experience: October 11, 2019
Easy W. — Easy Weddings Rep
over a year old

Hey Anika, we're so pleased to have eased the burden of wedding planning, especially with our wedding planning and concierge team. Wishing you an incredible wedding day, congratulations!

Australia
1 review
1 helpful vote
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Love Easy Weddings!
October 10, 2019

I used the EW to-do list, as well as the app and most often, the directory to find suppliers. I found my photographer, celebrant, venue, photobooth and more on Easy Weddings. I was able to find a venue I never would have come across otherwise! I even found niche suppliers that I wouldn't have thought of to add little extra touches for my guests. It was wonderful to read all of the reviews and see the real wedding inspiration on the website too. I really enjoyed using the website and recommend it to every person I know who gets engaged.

Date of experience: October 9, 2019
Easy W. — Easy Weddings Rep
over a year old

We're so pleased we could do all of this for you, Lucy! Congratulations on your wedding and thank you so much for leaving these kind words. Enjoy married life!

Australia
1 review
1 helpful vote
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I used Easy Weddings to plan my wedding and I just found it so useful to help me through the entire process. I basically used the to-do list to plan my entire wedding and figure out what to plan when, as well as what I might actually need for it. I also loved using the budget planner to make sure that I was on track with everything and keep track of where all our deposits and money were going. I honestly don't think I could have organised my wedding without this site. There are so many different areas and it's all so useful when you're planning for the first time and have no idea what you're doing. Highly, highly recommended!

Date of experience: September 30, 2019
Easy W. — Easy Weddings Rep
over a year old

Hey Elise, thank you so much for your kind words! We're so pleased to have made your wedding planning easy and stress free. Enjoy married life!

Australia
1 review
7 helpful votes
Follow Leigh R.
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Signed up to this bs after was called from a gumtree add for live music that they had a shortage of performers in Perth, was promised more gigs than I know what to do with, the man on phone was very nice and from there it's downhill

I signed $55 for the month but what they don't tell you is they charge you a year worth
They make excuses and tell you they have phone appointment to start your store front
You answer and they hang up and then say our next availability is 2 weeks

I got 0 leads in 3 months and I am very busy in my town, so wasn't from lack of content or quality, I had the lowest prices for doing a wedding and even put it to $300 for a whole wedding and no responses, what does that tell you? Scam

Went to bank, I cut my card off with them and they sent me to debt collectors for 600$
Use your money on fb or instagram
Not this crock of $#*!e

Date of experience: August 5, 2019
Easy W. — Easy Weddings Rep
over a year old

Hi Leigh. We're sorry your experience with Easy Weddings has resulted in this review. We'd like to learn more about what happened and how we can improve.

It's true that campaigns with Easy Weddings are for a 12 month period - this is because of the long buying cycle of couples choosing products and services for their wedding. There would be no point shortlisting you for their wedding only to have you disappear from their saved suppliers before they're ready to plan that part.

Regarding your storefront appointment, as we spend a full hour with you going through what's needed to create a successful listing with us, we do need to schedule appointments in for a time where we can both get the most out of it.

If you'd like to speak to our sales manager, he would be only too happy to continue this conversation and learn more.

Please call 1800 155 122 or email service@easyweddings.com.au and ask for Rob.

Australia
2 reviews
10 helpful votes
Follow Leni A.
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DON'T USE THIS SERVICE!
I was under the impression that I was signing up for a month-by-month agreement as a vendor and ended out being chased down for nearly $1000 when I tried to cancel the service a month later.
I never recieved the 'initial terms agreement' email that they claim I was sent, and they will not send me any proof where I agreed to a whole year contract.
They have been rude on the phone and very manipulative.

The service only worked when I paid for other advertising through my own website and social media to direct people to my easy weddings page. Whenever I stopped pumping extra advertising money in I had literally no one looking at my page.
Absolutely waste of money.

DO NOT SIGN UP FOR EASY WEDDINGS!

Date of experience: July 29, 2019
Easy W. — Easy Weddings Rep
over a year old

Hey Leni. Can you please call us on 1800 122 155 or email service@easyweddings.com.au as we are having trouble identifying which wedding business you are from.

We pride ourselves on our customer service which is attested to by our 4.7 star rating on Google. We absolutely want to learn where things have not met your expectations in this instance.

The initial campaign for any new supplier to Easy Weddings is 12 months because of the long buying cycle for couples deciding on products and services for their wedding.

Please give us a call, we'd love to chat with you.

Australia
1 review
4 helpful votes
Follow Joanna B.
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We were unaware that this business allows vendors to remove reviews they do not like. We had the worst experience with Taronga Centre, and yet no one will know as the review was taken away. I only used Taronga Centre as I saw glowing reviews on EasyWeddings. When we questioned where our review went, Easy Weddings said this process of removing reviews is allowed. If you want a skewed view of the places to use, this is the website. I personally wouldn't trust it.

Date of experience: June 18, 2019
Easy W. — Easy Weddings Rep
over a year old

Hey Joanna, thanks for your message back in June. We're so sorry that your experience at Taronga Centre didn't live up to your expectations considering the dozens of positive reviews that have been left for them. It's true, we do give suppliers the option to remove one review every calendar year and on this occasion Taronga chose to remove yours. This option helps suppliers to manage their reputation in the face of a one-off bad experience. Suppliers who consistently receive bad feedback are very quickly called out via reduced star rating, and for repeated poor customer service it's our experience that they eventually part ways with Easy Weddings. This helps us keep the quality of vendors to a high standard.

Australia
1 review
10 helpful votes
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Avoid this platform!
March 24, 2019

I made the mistake of joining this platform and being locked into a 12 month contract! I think it is terrible that they do not offer a 3 month lock in and to see how you go and then you are able to go month to month.

As a make up artist I had maybe 10 enquiries in the whole year and not one make up job. I spent over $700 for nothing. I then go to cancel my contract a few days before the 12 month is up and I was told that I actually have to cancel a month in advance and that I will have to pay an extra month because they cannot just cancel it. There are so many other make up artist on this site it is ridiculous!

Never will I use easy weddings again, and so know several make up artists musicians who said I was stupid to join easy weddings in the first place!

Date of experience: March 24, 2019
Easy W. — Easy Weddings Rep
over a year old

Hi Louise,

I am sorry you feel Easy Weddings did not work for you. Our Sales Director, Skip Tupper, will call you soon to understand more about what you feel happened.

You are correct we ask for a 12-month agreement. We do this as the buying cycle of couples is often over a 12 month period, and your listing can be "saved as a favourite supplier" by couples wanting your Make-Up services. It also gives us time to work with you to help you grow your business. In your case, it appears you went to the lowest level of advertising, and you received over 10 enquiries. If you would like more enquiries, and also how you can convert more into sales, we need to talk. We can easily help you as we are passionate about helping wedding businesses grow! Speak soon!

Australia
2 reviews
17 helpful votes
Follow Dave W.
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We made the mistake of signing up to Easy Weddings during a period of significant flux for our business and it was the worst decision we have made in 13 years in the industry in Queensland. The site boasts vast amounts of traffic, doubtless swelled by their top-of-the-page ranking on just about every bridal search (clearly funded by the exorbitant fees paid by vendors) and we took the second tier of advertising, being promised "more enquiries per month than you will be able to service". What a joke! In a year we received a total of 5 enquiries (despite being boosted to the top tier service for the last three months of the contract after we complained), all of whom were completed price motivated and uninterested even by our highly competitive rates. We couldn't wait to be finished with them and asked for our page to be taken down as we did not wish to imply any form of endorsement, however, despite a number of times of asking, it was not, and, to our horror, a year later one of our brides, (who thought she was doing us a favour) left a 5 star review on our page which was automatically downgraded to a 3 star review thanks to Easy Wedding 's policy for "non-advertisers". This fake rating review has been picked up by Google, massively damaging our reputation and causing several couples to choose another provider. Despite 6 attempts to contact this organisation over 2 years I have still not had the offending page removed and although I have had some contact and promises of action recently (though only I threatened to attend one of their sales pitches in Brisbane), they have simply redirected the page and left the information searchable by Google's robots and therefore still poisoning my business.

Date of experience: February 26, 2019
Easy W. — Easy Weddings Rep
over a year old

Hi Dave, we do not have a "review policy for non-advertisers", this is simply not the case. All of our reviews are what the user has chosen to rate a supplier, regardless of whether they choose to advertise with us.

If a user rates you as three stars, we show the review as three stars. If you need clarification on our reviews process, please give us a call on 1800 155 122.

Thanks for your comments about our keyword rankings, we've worked to strengthen our rankings over the past 19 years to ensure traffic to our suppliers.

Australia
1 review
6 helpful votes
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Do not use
November 14, 2018

Advertised my dress on this site for a fee, did not receive a single enquiry - unusual for the most inexpensive dress listed. Could never find my dres listing when searching for it outside of my login. Easy Weddings had ads all over Facebook before I listed then disappeared entirely as soon as they had my money. Tried to contact them after nearly a year of "selling" my dress and have heard nothing at all. Poor service, save your cash and avoid this company.

Date of experience: November 14, 2018
Easy W. — Easy Weddings Rep
over a year old

Hi Meaghan!
We'd love to get in touch with you to discuss this with you and work towards improving your results, but we cannot find any record of a listing by someone with your name. If you could call 1800 155 122 or email service@easyweddings.com.au we would love to assist you with this.

Australia
1 review
11 helpful votes
Follow Caroline W.
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Signed up to Easy Weddings, was not told about the need to get 5 reviews per customer in the first sales call.
The following week Easy Weddings contacted us explaining the process & telling us we need to ask our clients to give Easy Weddings 5 independent reviews from companies they had used for their wedding before we could get a own review on their website.
We have not been happy with this siituation & getting the reviews has been time consuming & awkward for our clients.
Every time we talk to Easy Weddings they are very condensending it is now at rthe point we have canceled our agreement with them.

Date of experience: October 8, 2018
Easy W. — Easy Weddings Rep
over a year old

Hi Caroline! We've taken this feedback on board and will be updating our review system. Thank you for the valuable feedback and we hope in the future you would reconsider a partnership with us.

Australia
1 review
2 helpful votes
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ABSOLUTELY AMAZING
November 29, 2016

Absolutely amazing in every way! Customer Sevice, price and of course Ven Ramanan is my angel! We have had fantastic results from Easy Weddings! Thank you again can't wait to share many more amazing years ahead!

Date of experience: November 27, 2016
Easy W. — Easy Weddings Rep
over a year old

Hi Linda! Thank you so much for this review, we really appreciate your opinion and value our relationship with your business.

Australia
1 review
20 helpful votes
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Easyweddings contacts vendors and I as a photographer have paid a monthly plan of $330 to this website to put my ad on top, claiming I will have minimum 4 customers per month. None of my customers found me from this website and this websites just works for cheap and new photographers, Gumtree had more results than this. I have discussed with other photographer fellows and they claimed none of them had any customer from this site advertisement.

Date of experience: May 29, 2016
Easy W. — Easy Weddings Rep
over a year old

Hi Ali! Thanks for your review. I see that this review is from a few years ago, but if you'd like to discuss your experience with us directly please do not hesitate to get in touch on 1800 155 122.

From the business

We're a two-sided business in that we love to help couples plan their big day, and we love to help wedding businesses grow and succeed.
We host educational events for suppliers, coaching them in marketing, sales, analytics, business skills and more, even supplying our suppliers with a wedding specific CRM.
We're also a tech company at heart, and make products for couples to help them plan their big day, effortlessly, including apps, wedding planning tools like an interactive to-do list, budget calculator and a guest list tool.


easyweddings.com.au
Mulgrave, Victoria, Australia