EastEssence

As Iman M said this business has no idea how to portray the color of their products accurately. The color you buy is not the color you get. Customer Service is pathetic to say the least. Standard line to complaints appears to be "get stuffed" of course in a civil manner. The Indian tailors do a good job but the quality of fabric can be disappointing. Once bought you are stuck with the product because of the cumbersome returns policy. They even refuse to close my account despite being asked to. Great Islamic tradition from a purported Muslim organisation. NOT.

East Essence dresses are a testimony and a pure benchmark to how stitching and dressing for the men of Islam should be. Order something from them, and believe what I say. Disappointment won't be an option for you, that's for sure.

I was looking for the modest white outfit forthe retreat and made a purchase on eastessence. But had my doubts about that online store so went search for the reviews and found bad reviews here. So was expecting do not get my order, or get late, or get very poor quality.
Ha! I've got my order just in one week! Quality is good! And very pleased with my purchase!

I sent them a PM, email, online chat, anything I can find after I made an order with express shipping and then I cannot log into my account, my email no longer exists. It has been a few days and no one at all even bothered to reply and help. Delivery is supposed to 5-8 Nov and it's now 6 Nov and I cannot even check if the order has been shipped out, I've not receive any emails from you as well about shipping. This is extremely stressful and I truly regret ordering from them.

Cheap imitation thobes made in India. My order was drop shipped from India. You will not be able to see how cheap material is in pic and how cheap the stitching is. It says cotton but who knows what type of cotton it is. Very cheap. These are not traditional thobes. It's a spin off on thobes by Indians.

I recently ordered 130$+ worth of dresses for Eid. They did deliver on time but the sub-standard quality of the dresses (not as good as they were shown in pics on the website) put me off to the point that I went ahead and used my fresh set of washed clothes for Eid. I am terribly disappointed and also upset with their return policy. When expressed my concerns they did not even bother to make an exception to win back my confidence... i will never shop here again.

On this website, you never feel like being robbed or something even on the lines of not getting the best value for your money. Other than that, the best thing about this marketplace is that everything is simple to find, and they're very sure of what they're offering.

I bought a pair of swimming pants that were unfortunately too big for me. They were 77$. I sent them back at my own expense - I paid 25$ in s&h. They only refunded me back 30$. I lost 72$ for pants I sent back/couldn't wear. They said they don't refund the "extra material fee" on the pants and the s&h which was 12.99$ each. It's a rip off and they do not honor the customer. I won't be shopping with them again.

It is really well made and looks fantastic. I adore the smooth texture and the depth of the black. 2xl fit me great because I'm 5'3" and 200 pounds. For sure I'll purchase more!

Don't let their website fool you. This business takes your money and then argues afterwards about shipment delays, etc. The worst online experience I have ever had. A woman called Uzma Mubarak is a terrible, timewasting employee. She gives customers the run-around for weeks on end over order issues that can probably be resolved immediately. Even a request to be served by a manager at this company is never honoured by these people. Their awful service coupled with charges for India made clothes (sold at US prices) tells you a lot about their business antics. They are only in business to take people's money, not to issue refunds for their faults. A lawsuit would really teach them a very good lesson about customer service in the US.

East essence takes your money!
They don't send out stuff in time even though I ordered express shipping and paid extra! Finally after a month of waiting they send the items. And it's horrible material. And they don't refund anything even though they say they will.