EastEssence

Did you think that East Essence offers just Islamic traditional outfits? Then think again. I shopped for a couple of amazing pants from them, and they were brilliant, given the kind of pricing they come at. Clearly, these clothes are absolutely wonderful..

This eCommerce website has all the makings of a business that plays it as per the needs of its customer wants. They've got a thoughtfully curated list of items that suit our requirements to perfection, and you can't NOT get something for yourself.

I've ordered quite a few times from EE, and each time has been interesting. I've received gorgeous and lovely abayat, ones that I've had for years now and still wear on a day to day basis (the quality is astounding for a few of them). I love their abayat. Now, one thing to be careful of is the fabric, make sure you know exactly what fabric you are buying, and how it looks in real life, because pictures can be deceiving. But this is also true for any online shopping, just be careful. The kashibo is a strange fabric, not one I think looks particularly nice, but it does keep you cool, which is a plus. The only bad experience I've had with them was through the 'marketplace' section. I bought a dress that I'd hoped to wear for my Nikkah, and paid quite a bit for it, but what came in the mail was something that vaguely resembled a grocery bag and looked nothing like the photos. The sleeves only came to my elbows and were sheer, even though I paid for lining on the inside. There were no refunds given, but that was my own fault, I knew the items were final sale but took the chance anyways, so always make sure to purchase something that you would have the ability to refund if you were dissatisfied, otherwise its your own fault.

So, to sum it up, stay away from the market place! Anything else that is produced outside of that area I have had good luck with and enjoyed my purchase. Many of their products I have had and worn for years, great quality, even the cheaper abayat and jilbab. The only reason for three stars is because of the horrendous customer service when I reached out, I actually ended up crying afterwards. I was very disappointed with the unprofessional attitudes of the staff I spoke with and being talked down to. It was a disheartening experience.

I ended up getting a refund in the end, not from EE, but from American Express. I emailed the picture of the dress from the website, and then the picture of what I received. The customer service rep I was talking with from Amex laughed for about five minutes straight at the difference, told me I had definitely been scammed and refunded me every penny since I was a bride-to-be.

They are thieves who take your money. When you return the item they pretend that they never received it. Don't waste your money on this haram store

Bought a skirt for forty dollars plus shipping was over ten dollars. The skirt looks nothing like the picture, fabric is very thin, it is the wrong colour, and as I am searching for a skirt that looked exactly like one I had years ago, the picture is obviously from a different skirt, and they stole it to use in their store. Really really disappointed. Seeing as it's christmas time and I'm not made of money that's over fifty dollars I'll never get back because the site refuses to let me log in. So I can't even ask for a refund. Pissed off to say the least. Avoid this cheap stuff like the plague.
Their clothing quality is lesser than even the cheap stuff found on AliExpress.

I received 8 pieces of clothing and all of them are the wrong size. Their size chart does not give the right measurements. Be very careful. They give you a discount code and once used you can't refund or exchange. I called them today and asked for the same items to be changed but they said it's final sale. Why give the discount if you are going to make it a final sale. As soon as you spin the wheel it lures you to use the discount and then that's it. So be ware to make sure what outfit you are ordering and regarding the sizes good luck. I am very disappointed and would never buy again. I have to pay to alter all the designs and change the styles. It's like I paid an additional 25$ each piece for altering the outfits.
My last resort is to contact PayPal as they back up tenor customers unlike eastessence
Hope this helps. Good luck in buying

East Essence has become the go-to shopping destination for me because I usually shop a lot and try around on a lot of websites. Trust me when I say this, they've got a range of excellent designs that you can't ignore at all. Try EE out!