EasternHoneys

Dear Customer,

Thank you for the review!

Some members may use general messages found on the Internet or translated, e.g. by Google translator or the translator, to set up an initial contact. They have no access to what other members write and you are free to search how to start a conversation as well if you are having any difficulties with it.

Also, please note that we are ready to take a look into this case more thoroughly.

Should you have any questions, please contact us back via support@EasternHoneys.com. We will be glad to help you.

Best regards,
Eastern Honeys Customer Support

Dear Richie,

Thank you for sharing your feedback as it significantly helps us do better!

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.

We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.

There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@easternhoneys.com and we will be happy to help you with that.

Best Regards,
EasternHoneys Customer Support

Dear Abu,

Thank you for sharing your feedback as it significantly helps us do better!

Please be advised that our website is a platform that was created and designed for convenient online communication. All the users registered on our platform have different reasons to communicate with other people, hence the experience of each particular user is unique, as well as their results from using the platform. Nonetheless, the users you tried to contact are probably offline at the moment and will respond to you later.

Please feel free to reach us via support@easternhoneys.com at any time. Your positive experience is really important to us and we hope to hear from you soon.

Best Regards,
EasternHoneys Customer Support

Dear User,

Hello and thanks for finding time to submit your review.

As far as we're an international platform for online communication, we connect people worldwide from different parts of the world.

Nevertheless, you may try to find a user from the specific area via "Search" tab.

Should you have any questions, please contact us via support@easternhoneys.com

Best regards,
EasternHoneys Customer Support

Dear Tony,

Thank you for taking the time to give us a 5 star rating!

To ensure uninterrupted communication and get more value for your money, we recommend upgrading to our larger credit packages. This way you can send messages and use our services without having to worry about your credit running out too quickly.

If you want to manage your expenses efficiently, we offer several options. Contact us at support@easternhoneys.com, and we'll be happy to help you.

Best Wishes,
EasternHoneys Customer Support

Dear James,

We would be glad to learn more about your troubles in using the website as we strive for perfection!

Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.

You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits. If you wish to receive a special offer to receive some complimentary credits, please contact us via support@EasternHoneys.com.

We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best Regards,
Support Team EasternHoneys

Dear Douglas,
Thanks for sharing your feedback.

We are sorry to hear your experience didn’t match your expectations.
At this point, we would like to let you know that we would like the opportunity to investigate your feedback further.
Could you please contact us at support@easternhoneys.com? We’ll work with you to help you on the matter you reported as quickly as possible.

Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.

We indeed take serious measures and do our best to provide our users with a secure space for communication.
Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.

Please feel free to reach out to our support@easternhoneys.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
EasternHoneys Support Team

Dear Juvenal,

I do share your concerns and I realize that trusting someone you talk to is crucial for you. From our side, we have done everything to make the platform safe. We have established the process of the ladies' verification by our Regional Partners. If someone doesn't seem real to you or behaves suspiciously as you might think, you can always share this with our 24/7 Customer Support. We will immediately review any situation that happened.

If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.

We’re here for you anytime.

Please feel free to contact us via support@EasternHoneys.com in case of any questions.

Kind Regards,
EasternHoneys Customer Support