E-chords

Don't waste your time or money.

I signed up hoping this site would be a useful source of lead sheets. The samples looked pretty good, but when I actually got the subscription, I found the songs to have several errors - missing chords, incorrect chords, incorrect chord placement, etc.

Worse than this, when I asked to have my account closed, I was given the run-around. The Internet "whois" data on this company is sketchy, and it's starting to feel a bit like a scam.

BUYER BEWARE: If you sign up, you might not be able to cancel your account easily!

Best advice: Look elsewhere.

E-chords is the WORST. Don't waste your money. Besides, half of the crap chords they have up are wrong... As a professional musician, I mainly use Scribd and have the ultimate-guitar app as a backup when I have a request for a song that I don't actually know but have heard enough that I can sing it along with the proper chord structure. I NEVER rely on e-chords as they are unreliable and the "premium" service is just a joke. If you've signed up as a non-premium member, I would go double and triple check your account as they may have pulled a fast one on you like they did with me. As everyone else has already said, they will not even pretend to try and refund a penny of your money.

Same happened to me. I was able to use the site very briefly. I have contacted hme several times via email to get I for on why I can't access the premium portion of my account.

First I was told I needed to send an email from the account t I used to sin up. When I did, I as told that I had to request a password reset from the website... um... it doesn't work! Which is what I have said for months!

Thanks for the tip! I will try to get a refund via paypal.

On 4/22/14 I was automaticaly billed $24.45 for an annual subscription renewal. Within 2 hours of the charge I contacted e-chords and asked them to cancel/refund. I don't like automatic billing & I think that all businesses should at least notify customers of a pending renewal BEFORE taking the money. Worst of all is the attitude of e-chords' Customer Service: NEXT YEAR I can opt out. I'm totally UNsatisfied w/their lack of empathy for their customers. I give them a letter grade of D-.

Can I put no stars? I was CHEATED from this website. I paid for premium membership - it worked for about a month, then, I couldn't even log in anymore. I contacted their two customer service emails provided on their website and didn't even get a response. NOTHING! Fortunately, I had paid through PayPal and PayPal refunded me. PayPal is keeping track of this website's disputes and may drop them as a vendor in the future. Do not get sucked into paying for premium service with this website - BAD!

It looked like such a great site. I wanted to be able to transpose songs from one key to another but I had to sign up for Premium to do that so I paid them Paypal and that was the end of that. My login information was not recognized. There was no email address or phone number on the website so I could not contact them. I tried using the email machine on their website but they did not answer. I tried responding to their initial "thank you for signing up" email but again, no response. Someone on this board said it is really hard to cancel a subscription so I got on the phone right away with Paypal and they cancelled the subscriptionh from there. They almost couldn't find it because it didn't show up in Paypal as E-Chords but as some weird name Maximillian Jorden something or other but the girl at Paypal was patient and we did get it cancelled. Phoeey!