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    DueWest.ca

Corporate Values

Overview

DueWest.ca has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases. DueWest.ca ranks 49th among Outdoor Clothing sites.

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How would you rate DueWest.ca?
Top Critical Review

“Salesman rather texting than assisting customer”

James W.
2/11/16

Due West clothing company on 431 Queen St west, I was there looking to buy a Canada Goose Parka, went down to the basement to the Canada Goose area looking around & saw a Caucasian salesman with glasses texting on his cellphone, when asked about the Parka, he just simply said:"it's all over there," he then continued texting while I was trying on different Parkas without his assistance. The entire time I was there, he just stayed away from me & not once he comes over & asked me if I needed help. I was the only person in that area the entire time. Really, What kind of customer service is this? I bought a Canada Goose Parka over $1000. 00 without any assistance or a thank you from this guy. While I was paying for my Parka, I mentioned to the lady cashier, at least she apologized.

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Reviews (1)

Rating

Timeframe

Other

jamesw227
7 reviews
6 helpful votes
February 11th, 2016

Due West clothing company on 431 Queen St west, I was there looking to buy a Canada Goose Parka, went down to the basement to the Canada Goose area looking around & saw a Caucasian salesman with glasses texting on his cellphone, when asked about the Parka, he just simply said:"it's all over there," he then continued texting while I was trying on different Parkas without his assistance. The entire time I was there, he just stayed away from me & not once he comes over & asked me if I needed help. I was the only person in that area the entire time. Really, What kind of customer service is this? I bought a Canada Goose Parka over $1000. 00 without any assistance or a thank you from this guy. While I was paying for my Parka, I mentioned to the lady cashier, at least she apologized.

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