website thubmnail of DuelCash
How would you rate DuelCash?
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California
1 review
0 helpful votes
Follow Stormy G.
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DuelCash doesn't pay out money that is won. They do pay out the small amounts like 25 cents and sometimes even $1 but when it comes to paying out anything larger than that you can count on not getting your payout. They will give you some lame excuse like their system had an error and the entry fee (25 cents) was refunded, even though it clearly says you won $30 on the history page. I can't believe I played on that site since it first began, and this is how they treated me. It is a total scam for sure!

I was going to include a screenshot of my proof but when I went into my game history that game had been erased. Figures!

Date of experience: January 15, 2025
Illinois
1 review
3 helpful votes
Follow Jon C.
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Its a Scam
March 28, 2023

Pretty Sure Duel Cash is a SCAM. Tried them out via an offer from Swagbucks so only deposited $10 and ended up getting $20 from Swagbucks so that's a win. Played a few games and still was able to retain my $10 on Duel Cash. Went to cash out and I've been getting strung along for a month and a half with no end in site. They want me to verify ID, Utility bill. They have had this info for over a month. Just process withdrawal to original payment method (Paypal) not too hard. So stay away to anyone looking to join the site.

Date of experience: March 28, 2023
California
1 review
1 helpful vote
Follow FUCK D.
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$#*! THESE IDIOTS
October 14, 2023

Rip off, fake, garbage, thief's, disrespectful scum of the earth! Lol. Cheap $#*!s over 100$. They must be living it up ripping people off. What goes around... comes around. Karma will bite back 10 times harder. These people are trash, Sebastian & Fredrico and who ever else is doing this to unsuspecting customers...

Date of experience: October 14, 2023
Belgium
1 review
7 helpful votes
Follow Kobe E.
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A lot of people who won money got blocked on their first attempt to withdraw money, after they've send a picture of their ID.
Now, it seems that they stopped banning so easily, but now they created bots that will defeat you in 1v1 tornaments. You can recognize those bots by looking at their age, it will be ''0''. They will most likely win with only 5-10% more than your score.

If you want to play on here for free, go ahead, the games are extremely buggy, but very addictive and fun. But just know that if you decide to deposit and start winning, you won't receive any money and they'll eventually just block you for fraud and attempt to steal your identity.

Wishing you all the best!

Date of experience: December 22, 2021
Italy
1 review
1 helpful vote
Follow Stefano P.
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They don't pay.
June 15, 2022

If You want to play there for fun it's ok... they've free games every day... win some of those games and play with the money earned that way... don't give them your money because if You win your withdrawals will never be done.

Date of experience: June 15, 2022
Texas
1 review
0 helpful votes
Follow Tobias R.
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I recently started using this website, and i'm absolutely hooked! The website has a great selection of games, and the competition aspect makes it even more fun. The website is well designed, and I appreciate that there are so many games to choose from. I havn't won any cash prizes yet, but I'm having a blast trying. If you're looking for a fun and engaging gaming experience, I highly recommend these guys!

Date of experience: April 12, 2023
Argentina
1 review
1 helpful vote
Follow Mariano S.
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SCAM: They not pay
October 13, 2023

Good for fun, but not for money. After 8 months playing, I do the the withdrawal for my USD 1100 earned, via Paypal. The FAQ say that the process take "5 to 7 business days". After 2 weeks, I write to support and they requested personal information and a video of me playing a game making a big highscore... I send all, and after 2 more weeks nothing happens. New ticket so Support, with 2 months of messages saying "sorry for the delay", but they never paid me.

Date of experience: October 13, 2023
Texas
1 review
1 helpful vote
Follow Owen A.
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Fraud
June 21, 2023

This site claims you can withdraw your winnings anytime, I requested a withdrawal over 10 months ago and have received nothing. They claimed to need proof of identification 3 times which I have submitted. The latest documents they claim to need is a video of me playing a game. How is that needed as a form of identification? They have copies of my driver's license, of me holding my DL, a bank statement and a copy of a utility bill, that is all proof of my ID. They are just not going to honor my withdrawal.

Date of experience: June 21, 2023
India
1 review
0 helpful votes
Follow Jayson T.
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Since I started using this website, I've become a big fan of it, and it's one of the few gaming websites that I continue to visit. The website is simple to navigate, and all of the games offer a fun and engaging experience. The fact that the website presents daily challenges, which serve to keep me interested and motivated, is one feature that I particularly appreciate. The rewards are also a nice bonus. If you're looking for a fun and competitive gaming experience, this website is the way to go.

Date of experience: April 14, 2023
Switzerland
1 review
6 helpful votes
Follow Johny B.
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Just cheating!
December 23, 2021

Credits are not paid out, but stolen from Duelcash! The site is extremely poorly programmed, all games are full of bugs, no submenu can be clicked. There is no imprint, so you have no chance on any legal way to claim your money! Only personal data is collected here! All positive reviews here are fake; Stay away!

The withdrawal from print screen still did not arrive, since September 17th - and today is Dec. 23rd. And now in my account the €160.- just vanished. Statement of transactions is empty. Shame on you Duelcash!

Date of experience: December 23, 2021
Virginia
1 review
1 helpful vote
Follow R L.
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Pretty sure it's a scam
September 3, 2022

I've been playing on this site for a while. Luckily I haven't put TOO much money into it, because the first time I tried to make a withdrawal (and a small one at that), it just never happened. Their FAQ section states: "withdrawals in DuelCash® are processed in 3 to 4 business days." So, I contacted support and was answered pretty promptly with very VAGUE replies ("[...] your withdrawal(s) will be processed in the next few business days."). When I pushed for what "few" means, I was answered with the same canned response.
But, overall many of the games are enjoyable and work well. But, some are a bit buggy. And, honestly sometimes they seem rigged. But, if you want to just play for fun, it's all right. Just don't give them money.
I am only giving one star because they are scamming people. If they weren't, I would give more.

Date of experience: September 3, 2022
Belgium
1 review
0 helpful votes
Follow nelly m.
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You can play here, just not for money.
Games dissapear, and it's hardly possible to win.
Game results from the person who is the first are increadible.
If you want to play, go ahead, just don't put money into it.

Date of experience: April 7, 2022
Virginia
1 review
1 helpful vote
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Total scam
May 8, 2023

Look at all the detailed 1 star reviews and you'll know what's up. Scam supreme plain and simple. The terrible website is terrible on purpose. They want you confused and opening your wallet

Date of experience: May 8, 2023
Sweden
1 review
0 helpful votes
Follow Susane S.
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Fun to have a good time
September 27, 2021

Although the site still lacks things I think it is very good for its short time on the internet, much more is expected, but I still have a lot of fun with the games they have.

Their customer service is really good. Always attentive and understanding with technical problems, so you don't have to worry about losing any more than you already are.

Date of experience: September 25, 2021
GB
1 review
0 helpful votes
Follow Charles L.
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Reliable and secure
October 5, 2021

I recommend playing on this site, it is 100% reliable, I have already been paid several times.
Whenever I sent questions their support was very friendly and their response time was less than an hour, which does not happen often on sites like this.

Date of experience: October 4, 2021
Australia
1 review
5 helpful votes
Follow georgina h.
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Pushy scammers
June 28, 2021

Have been receiving friends requests on my game site from people i do not know and they all linked to duelcash. Have had about 30 in the past 2 days. All were deleted. Even though not overjoyed with my current site i would not join another site, especially one that is pushy.

Date of experience: June 28, 2021
GB
1 review
4 helpful votes
Follow elle m.
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Games play fine. Customer support answers your question. I just get no response from my request to withdraw funds. So I stop playing and wait and wait. Anyone know how to get your winnings?

Date of experience: December 15, 2021
Poland
1 review
5 helpful votes
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Cheaters
November 22, 2021

They blocked account when you win too much and want withdrawals, checked your documents two months and do nothing, cheaters.

Date of experience: November 22, 2021
Florida
1 review
1 helpful vote
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They are criminal scammers
February 29, 2024
Updated review

They are scammers. They may pay out very small withdrawals, but as soon as you win big and try to withdraw, they claim you have to be vetted by the fraud department. After numerous months of promising me I would receive my winnings 'within a few days', they finally sent a fraction of it, promising to send the rest soon, which they never did.
Most of the time the customer support answers messages with the same copy-paste replies that clearly show they don't bother to read your text. Occasionally, I would receive an 'excuse' like claiming they are understaffed temporarily so there will be a delay. It's all BS. They strung me along for ONE AND A HALF YEARS, occasionally showing promise when I'd periodically (every few weeks or months) send messages. Then they had the fraud department contact me and demand documentation as well as for me to take a video of me playing the BINGO game in which I won over $500, and requiring me to reach a minimum high score they set. JUst asking that is ridiculous, but then every time I tried to do it, I'd get a bingo card in which such a high score is not possible. Total manipulators.

For months I kept quiet, then tried again...just to have them either ignore messages (for weeks) or send stupid repeat copy paste replies.

Yesterday, I sent them a message after they did not reply to numerous previous ones, saying simply: YOU ARE CRIMINALS and should be ashamed.

When I tried to sign in today to see if they replied, I found they had terminated my account, claiming 'user fraud' with no explanation of what fraud I was being accused of.

Don't give them money.
Don't waste time appealing for winnings.

The games are fun but only if you don't play with cash.

Fortunately, I did not put much money into the site. They sent me only $115 of the over $800 they had owed me. (It's so long ago, I can't recall the exact number but I believe it was like 878)

Date of experience: February 29, 2024

Absolute scam
October 20, 2022
Previous review

Everything others are saying are true. They do not send winnings and string you along for months and months saying you have to be vetted by thier fraud team. I was vetted, and they finally sent a FRACTION of my winnings ($110 our of $875) and said the rest would come "within a few business days" over and over again for weeks and then months. I was patient and polite for a long time but finally got negative in my customer services tickets. They ignored it for days then answered with the same canned response saying my account was being investigated again by thier fraud team to assure compliance with terms. Probably they will find a clause in terms saying impolite words in the customer support gets you banned, and they infuriate you after weeks and months just in order to make you lose patience.

I am attaching screen shots of just one of my numerous interactions with customer service. It's the THIRD long thread of such interactions. Absolutely unconscionable behavior.

They will never pay your winnings. The amount they paid me is a tiny fraction of what I won. There is no excuse for this.

However, if you read terms and conditions carefully, it says:

"If the total amount of winnings accumulated on a money player Account exceeds the sum of 100 EUR, DuelCash shall prevent the user from playing any more money games and request the player to either identify themselves by providing a valid identification or withdraw a certain amount to have a resulting balance on the bank account which is less than 100 EUR. When DuelGmes accepts an identification as valid, the limit to the bank account of the player will be set to 5000 EUR. DuelCash reserves the right to raise or lower this limit at any time and without giving a reason. The withdrawal is carried out per the conditions listed in sections 3. 2. 2 and 3. 3. 4. In addition, if the total amount of winnings accumulated exceeds the amount of 100 EUR, DuelCash may also transfer the funds that are over this limit onto one of the bank accounts specified by the Player upon registration, discharging DuelCash from the corresponding balance.

3. 2. 3. Proof of Identity

For security reasons, DuelCash is authorized to withhold funds until proof of identity can be confirmed. In cases such as these, the user shall be obligated to send a copy of his personal ID or passport, along with a written request to withdraw the funds, including his bank information."

Date of experience: October 20, 2022
Michigan
1 review
8 helpful votes
Follow Kate S.
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Duelcash.com sends spammers to competitor sites trying to recruit users. The approach is both annoying and dishonest. I would never give them my private information or my money.

Date of experience: June 11, 2021

Overview

DuelCash has a rating of 2 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DuelCash most frequently mention and business days. DuelCash ranks 8th among Webmasters sites.

service
35
value
33
shipping
26
returns
28
quality
33