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DressWE has a rating of 3.3 stars from 456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DressWE most frequently mention good quality, fast delivery, and online shopping. DressWE ranks 9th among Prom Dresses sites.
Proactively asks for customer feedback
I ordered it from Mexico and it arrived at the appointed time. Everything I ordered came in perfect conditions. The quality of the dress was impecable, and the price was also amazing. Here in Mexico you can´t get a deal of this sorts while trying to buy a dress as fine as the one I bought in dresswe; you have to pay more than triple the cost. I not only recommend this store but will continue to purchase in it. Great site!
Stay away from this company! I have purchased three pair of shoes from this place and they came in 2 months after. The shoes were not even close what the pictures show and were not WEARABLE!. After contacting customer service about returning them they told me they will only be able to credit me less than half for what I paid. Its a scam! Not that the quality sucks they try to keep your money too!
My dress came exactly as the picture like I ordered, and fit well as it was ordered to my size. I'm pleased with the quality of the material and the dress in general. However the customer service I received was unsatisfactory. My order tab was never updated and I also had to message customer service for my order updates. I was told on one occasion my dress would be shipping within a week or so, and once the time frame came and passed I inquired as to why I had not recieved a shipping update message, and was told that they needed to know my deadline so they could ship it on time. So basically I was lied to about shipping the first time. I paid shipping 3 times on my order. Once when I first paid the order but 2 more times for international shipping which was not mentioned before purchasing. Customer service had timely replies but was sometimes untruthful and it was inconvenient having to message them everytime you wanted to know what stage your order was in. A great quality dress but less than average customer service. So buyer beware this website will cost you a lot of patience and time and some hidden fees.
I measured my daughter to the measurement listed and ordered the size for her measurement but when dress got here it was smller than my daughters measurements and what they had listed for their sizes so if you order you should order one size larger because you're going to end up wasting your money because it cost about the same as the dress does just to return it.
I had some real reservations ordering a wedding gown from this site, but decided go for it anyway. Since the prices were so inexpensive, I figured I wouldn't be out much if I got scammed. First of all, shipping of the gown was quite prompt. I ordered on 5/22 and had the dress by 6/14. That said, the gown came in a plastic bag that was quite small, so it was pretty bunched up. A steamer and an iron took care of that. When the package arrived, I was concerned though. The plastic was filthy dirty, but the dress was double bagged so it stayed clean. I had given custom measurements and the dress fit very well with one exception: it is at least 6 inches too long. I'm getting married on the beach and am wearing flat sandals. Even in 5 inch heels, I was tripping over the hemline. With 5 inch heels, I am about 6 ft tall! The dress was stated as having a 61in length from the hollow of the neck. I specifically put 57 inches. I think they added the difference instead of subtracting it. I will say however that the dress did indeed look like the photo, was very pretty, and the upper body fit was fine. I will be having to have it altered for a cost of more than the dress itself. I will be having it shortened, made so the train can be bustled and one shoulder strap taken up a bit as it falls off (my shoulders are a bit uneven, so I cannot blame them for that problem). I also ordered a bracelet/hand jewelry on 5/26 at which has yet to ship. Today is 7/6. I will give credit for prompt email replies when I had a question, but I didn't try to return anything. Overall an OK to good experience.
Tip for consumers:
Although I read some poor reviews, my experience was fine (except for the missing bracelet). Just be prepared to have some alterations done even if you had a custom size ordered. That could double your price or more.
Gorgeous dress. Alright service.The sizing chart didn't help too much. The dress I ordered had the exact measurements I needed but it turned out to be way too small. Also the dress came a day late. Besides that, the dress is gorgeous and the sellers were quick with refunding.
J'ai commandé cette robe A-ligne épaule asymétrique avec fleurs, elle est formidable! Je l'ai fait faite sur mesure. Elle est conforme à la photo
This is a cute hoodie, and I will keep it, but it's a little tight and I will probably wear it under other layers. This doesn't quite fit the bill.
When my order arrived, I was so excited... Sadly the dress was way too big and not the dress pictured on the website. The dress is a quality made dress and very pretty. I was willing to exchange it, but I could not make that resolution happen.
Customer service manager Jackie ONLY offered me $10.00 dollars to "get it fixed/altered" and after a long drawn out process, I just chose to accept it and move on, VERY STRESSFUL!
I'm not saying don't order from them, just be aware that you are doing business with a company oversees and their business idea of "100% satisfaction" is different from ours!
I ordered a dress from dress w+e for homecoming. I liked how I could choose the color I wanted and my mom liked the price even more. I was slightly annoyed that it took 2 weeks to ship, but I was happy when it came. The shipping was $20! The dress went all the way down to my shins! Luckily my grandma was able to alter it. I ordered a size 4 even though I'm usually a 2 in case it ran small, which it didn't. The color was outstanding as well as the beading (although 2 beads had already fallen off when the dress arrived). It also bothered me how there was extra beading not shown in the original pictures. I probably wouldn't order from this website again because of the odd things that went wrong.
Tip for consumers:
Order well in advance of when you need the product and make sure you measure your size!
The prom dress looks really nice and beautiful. My measures were just the same as the size chart for the size that I ordered but dress was still a little big, specially from the waist.
Dear Customer, Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. Our representative has emailed you about your order, please kindly pay attention to your mail box and send a reply. If you have any other questions, please feel free to let us know at info@dresswe.com or service@dresswe.com. Best regards, Dresswe Team
I do not have Facebook or Twitter. Is it possible to speak with a sales representative. My phone number is *******180
My dear friend:
Could you give me your order number so that we can check it for you. We will solve your problem as soon as possible. Wait for your reply.
You may write to me here: service@dresswe.com or info@dresswe.com.
I will make sure that our service manager contacts you for details.
Thank you so much for your feedback.
Dresswe
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Hear we share dresswe reviews! Welcome to share your shopping experience about dresswe.com!
Our company are devoted to making the best wedding dress for all females and we hope that every girl can realise the sweet dream when wearing our wedding dress.No matter who you are, no matter where you are, choose dresswe to make a gorgeous encounter here.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. Our representative has emailed you for your order and please kindly pay attention to your mail box. If you have any other questions, please feel free to let us know at info@dresswe.com or service@dresswe.com.
Best regards,
Dresswe Team