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DressBraw
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DressBraw

dressbraw.com
Australia
1 review
3 helpful votes
Follow A H.
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I bought a dress from dressbraw thinking I'd brave the reviews... DO NOT DO IT! The dress was shockingly made, it had pulls in the satin material, the sides weren't stitched straight, it was 3 inches LONGER then their size chart said, it was 2 inches bigger across the bust then the size chart said, it was just very poorly made. When I tried to contact them for a refund, they refused, then they offered me a $15 refund to keep the dress after I paid $150.00! After 3 LONG months, I have finally managed to get through to this "Company" with PayPal's help of refunding the costs.

DO yourself a favor and STAY AWAY FROM DRESSBRAW.COM!

Date of experience: March 31, 2013
South Dakota
1 review
3 helpful votes
Follow Klyde S.
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I ordered a dress close to $100 for my graduation. I ordered it about a month and a few weeks before the graduation, I never got it. It is now 2 months after I ordered and no word on progress, shipping, or getting my money back. Fraud?

Date of experience: May 24, 2012
California
1 review
11 helpful votes
Follow Joanna M.
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I am a person always plan all things before for I'm afraid something emergencies happen. Though my prom will come on April, I bought one prom dress from dressbraw.com 15 days ago. I know it's too early. Once I just want to look around the online shop to know the trends of 2013, but when I saw this dress (I ordered), I was attracted, that's the dress suitable for me.
They site said their tailoring time is 8-12 Calendar day and the shipping time is about 2-8 days, which means I will got my dress about 20days later after I placed order, is it right? So I expected my dress will arrival at Jan 1th, but the day before Christmas, the express called and told me he was outside my house and have one package send for me. I am confused who sent a secret gift? When opened the package, wow, I was shocked that moment, so beautiful dress, the beadings are stunning and shinning. I took it out slowly, eh… that's the dress I ordered from dressbraw. It arrived a week before, it arrived before Christmas, I thought it's the best gift given by Santa Claus. Thank you dressbraw to send it so fast, that's all beyond of my expected.
What's more, all the beadings can be sure were sewn by hands, it's so careful and beautiful.

Date of experience: December 26, 2012
Canada
1 review
3 helpful votes
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Ordered a dress May 1,2012 it is July 2,2012 no dress. After finally making contact I was given every excuse under the sign why my dress was not shipped on the May 28th date promised. Finally made a paypal claim and still getting trash emails from them stalling. I won the paypal claim and received all my money back. This site is nothing but a scam, DO NOT ORDER from this site the only thing you will get is GRIEF! It should be closed down!

Date of experience: July 2, 2012
California
2 reviews
17 helpful votes
Follow Mecy A.
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My elder sister had bought a dress one month ago, it took about 20 days on the shippment by DHL, i would not go with that shipping company; but the dress was very beatiful, great/

Date of experience: December 18, 2012
Virginia
1 review
2 helpful votes
Follow Ruth M.
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I ordered two dresses for my daughter. One was for a semi-formal dance. I decided not order tailor made because if you look at the wording about the time it takes to make & ship I thought it would be cutting it short. If it needed tailoring I would have it done at my local tailors. After ordering I immediately emailed them with my concern about time and told them the date of her dance. They immediately responded and said that it was being sent to the department to get started. I was able to sign into my account to see the progress. It took about 6 weeks for it to be delivered leaving us 1 1/2 weeks before the dance. The quality was just as good as Macy's, and in fact it was exactly like one that Macy's offered except we had about 10 more colors to choose from. My suggestion is order sample fabric, order early, know that the style you pick is good on you, as they do not refund for anything other than quality issues, leave the tailoring to your local person, communicate and politeness goes along way. At least it did for us and we will use them in the future. P.S. Use there sizing chart when ordering and Saved 50% off Macy's price and free shipping. Daughter was very happy.

Date of experience: May 19, 2012
Kentucky
1 review
3 helpful votes
Follow CATHERINE T.
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I ordered 2 dresses and 1 headband for my wedding on 6-3-12. I placed the order on 5-2-12 with rushed delivery after careful review of the tailor dates needed and mail time. I received the first dress on 6-1-12 with creases that could not fall out in time or be pressed in time for a Sunday wedding. That dress was not at all the style as pictured on the site. The material was wrong and it didn't lay as pictured. I did not receive the headband. 10 days before that I had told the company to not make the second dress which they said wasn't even started. I shipped the 1st dress back which cost me $100 and have not received any refund yet from Dressbraw for any of it. I have reported they to Discover card and the FTC. Do not buy from this company!

Date of experience: July 31, 2012
Wisconsin
1 review
4 helpful votes
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I ordered my prom dress from this website and it was a mistake! I paid almost $200 for a horribly made dress. First of all I ordered the dress in a bright yellow, but when I received it, it was a brown gold. I also paid an extra $15 for the dress to be tailor made. The dress does not fit me at all! The zipper completely broke the third time I tried it on! The built in bra ripped. Beads and sequins are falling off of the dress constantly! There is hot glue splotches all over the dress as well. When I received the dress I was mortified! My mother and I contacted the company and demanded a refund, but they only offered $10 saying that $10 is a good refund. They blamed the whole problem on us and will not give us the full refund we deserve! DO NOT ORDER FROM THIS SITE! IT WILL BE A MISTAKE!

Date of experience: March 29, 2012
Kansas
1 review
3 helpful votes
Follow Dianna S.
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I Ordered a dress for my daughters wedding in August. I ordered the dress in May so I would not worry about it as the wedding drew closer. The dress did not arrive till the third week in June. I had to e-mail the company to track my order. I was told it would arrive in a week it was being made. When it arrived the arm holes were too tight the adornments had glue on them the dress would not zip up and it was long enough for a giraffe to wear it was supposed to be ankle length! I have spoke to 3 different reps for the company send pix do this do that no answers of how to return the dress or obtain a refund what a mess. B. Dianna discussed in Kansas

Date of experience: July 9, 2012
Oregon
1 review
3 helpful votes
Follow CARLY C.
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TERRIBLE!
August 17, 2012

TERRIBLE! I ordered from this site for an upcoming military ball. I ordered it on the 2nd of the month, and still had not received it on the 20th. E-mailed them (since they have no real phone number...) asking if it was being shipped yet. In the response I was told to "purchase a dress from a local shop" because they didn't think I would have it by the 25th for my event. WORST COMPANY EVER!

Date of experience: August 17, 2012
Indiana
1 review
3 helpful votes
Follow lindsie n.
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Wow i really should have looked at what you all have said befffooreee i bought the flippen dress. I am devistated. I now have to find a new flippen dress to prom this year. Ontop of all the other stuff that needs to be done! I am sooo upset with myself. I havent even gotten the dress yet but i had to cancel it before it was put on my credit card. And ive been so excited to get the dress!:""""(((

Date of experience: April 26, 2012
California
1 review
3 helpful votes
Follow MARIAM T.
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If i could give them less than a one star I would. I ordered my dress over 2 months ago. And they finally responded after I sent them 6 emails. The occassion that i needed it for came and went. And i finally got a response 2 weeks ago (they said it would ship in 3 days from their email. But nothing.) WORST SITE EVER. DO NOT BUY ANYTHING FROM THEM!

Date of experience: June 27, 2012
Oregon
1 review
3 helpful votes
Follow Bilbo B.
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Misleading pictures, incorrect measurments, crappy sewing (crappy sequins fell out), excess fabric left untrimmed, my dress had a metal flower patern I got a plastic badazzeled flower patern that you'd find on a 5 year olds Barbie scooter, this websites Facebook wall is unavailable to prevent bad reviews, their phone number is fake, you'll notice that the costomer service area very sneakily avoids the promise of refunds, it just asks you what the problem is and if you can prove it, then ignores you or blames it on you and tries to milk as much money out of you as they can by offering something like 10% off (doesn't work) or for $100 more they'll glue some more sequins on for ya... THIS SITE IS BAD, WORSE THAN A LEPER BREAKOUT IN A NURSING HOME

Date of experience: April 2, 2012
France
1 review
2 helpful votes
Follow MASSOT s.
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I order a white dress and I received a pink dress!
I send them a mail because I wanted to return this dress.
I wait the answer since 3 weeks!

STAY AWAY FROM THIS WEBSITE!

Date of experience: August 22, 2012
Florida
1 review
3 helpful votes
Follow Treycie R.
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PLEASE...
March 26, 2012

PLEASE... PLEASE... BEWARE AND DO NOT ORDER FROM THIS SITE!

I ordered my prom dress from this website on 2/23. The wesite, as you may have already noticed states on one page that it will take 3-15 days to process and anywhere from 2-8 days to ship your order... anothr page states that it takes 22-28 days to tailor your dress. I did not order my dress to be tailored, yet I have been given the run around with a woman named Carolyn who states that the earliest that my dress can be done is on the 28th day after the order was placed, plus the 2-8 days for shipping. She acts as if it is just no big deal and "You can just use the dress for another ocassion if it is not there in time." First of all... for what? It is my senior prom and now I have a couple of days to try and rush around and find something else. I have sent several emails to the company only to be made to feel like I am just being inpatient and should I guess wait until the day of the prom to find out I have paid alot of money on the ticket and dress, but wont be able to go:(
Please do not order here! They lie, and lie and lie to their customers. Please order from David's, as my friend did and had her dress within a few days.

Date of experience: March 26, 2012

Overview

DressBraw has a rating of 2.4 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. DressBraw ranks 275th among Wedding Dresses sites.