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Dreamtime Creations has a rating of 4.9 stars from 4,479 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dreamtime Creations most frequently mention and customer service. Dreamtime Creations ranks 2nd among Gems sites.
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Love your company and the fast delivery!
I tried contacting the customer service but they did not respond to my inquiry. I noticed that I had ordered some non-hot fix Swarowsky rhinestones and wanted to change the order or return them but no one responded to my inquiry. I understand that it was my mistake in ordering those crystals and not noticing they were not hot fix but I would like to resolve this problem or else lose $60.00 +
The prices are great - the customer service is normally good - there must be some glitch here.
I have two packets of 1440 crystals I cannot use as they are not hot fix, I would like to return them and exchange them for the hot fix kind.
All my other dealings with Dreamtime Creations have always been exemplary. The staff are always courteous and helpful and their products are always excellent.
Dreamtime Creations continues to deliver great service, outstanding products and reliable delivery. Will continue to use this service and happy to recommend it without reservation.
Your website says free shipping, but then you charged me for shipping. I want my money back, please.
I was surprised but not concerned that 4 of my 6 packages came in little plastic containers and two came in plastic bags, but upon examination, all looked the same, so not a problem. Leslie
Great, no complaints
After seeing other sites, I feel that your prices are quite high--shipping also!
Fast delivery though.
After viewing multiple sites for Swarovski rhinestones, I found that this site has the most selection, and by far the best shipping rates. I can't wait to get my rhinestones!
I don't like that you can suddenly pull something out of my cart in the middle of an order.