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Dreamstime Reviews Summary
Dreamstime has a rating of 3.7 stars from 1,260 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dreamstime most frequently mention great selection, high quality and many years. Dreamstime ranks 2nd among Stock Photos sites.
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Good pay for the industry, easy to upload, fast approval. Some agencies make uploading very difficult and approval waits are weeks not hours or days.
Excellent. Great library of stock photos, especially in the medical space
So far you guys are the best and I love the renewal program. My projects have reached hundreds of my viewing fans over the years.
I like that dreams time makes it simple to navigate their site.
I had a subscription and many images banked, and then it vanished and the pictures did too
Excellent artwork. I just wish the search feature was more advanced.
I love the options that Dreamstime provides! The searches give such a variety
Although I find the framework of "credits" and subscribing confusing, when I called to ask for clarification, it was FANTASTIC that a human answered the call right away without a MAZE of menu options. Tom was extremely helpful and made all the difference
Excellent selection of pictures with easy navigation of website!
All I wanted is to purchase 4 credits. I didn't mean to make a monthly subscription.
Dear Amnon L.,
Thank you for sharing your feedback with us.
We apologize for any confusion regarding the subscription process. In order to avoid service interruptions, the auto-renewal is defaulted to "On." However, you can cancel at any time from your payment profile. Additionally, you can request a refund for any unused purchases by contacting our customer service team.
We appreciate your understanding and hope this clarifies the situation. Please feel free to reach out if you have any further questions or concerns.
Best regards,
Customer Service Team
Dreamstime
Great service, reasonable price... I just wish they had.png format
Dear Barry K.,
Thank you for your positive feedback!
We are pleased to hear that you find our service great and our prices reasonable. We understand the importance of having diverse file formats available to meet your needs. Currently, our offerings do not include.png format, but we are always looking for ways to improve our services. Your suggestion will be forwarded to our development team for consideration.
Thank you for your valuable input, and we look forward to continuing to serve you.
Best regards,
Customer Service Team
Dreamstime
Dear Mara P.,
Thank you for your enthusiastic feedback!
We are thrilled to hear that you are impressed with the variety of photographs we offer. Our team works hard to curate an extensive library to meet the diverse needs of our users.
We appreciate your kind words and your support. If you ever have any questions or need assistance, please don’t hesitate to reach out.
Best regards,
Customer Service Team
Dreamstime
Having to pay for downloading items I already paid for is ridiculous. Even if it is only a buck.
Dear Glenn S.,
Thank you for sharing your feedback with us.
We understand your frustration regarding the re-download policy. We offer free re-downloads for 7 days from the initial download. For re-downloading all files beyond this period, you would need to activate the backup subscription. If you only need a few specific files, please contact our customer service team, and we can assist by sending them via email.
We appreciate your long-term support and hope this helps clarify our policy. If you have any further questions or concerns, please don’t hesitate to reach out.
Best regards,
Customer Service Team
Dreamstime
With 14 years of usage experience, I can say that fast and quality service... I bought most of my equipment with my DREAMSTIME income...
Dear Halil i. I.,
Thank you for sharing your incredible feedback and for being a loyal user for 14 years!
We are delighted to hear that you have had a consistently positive experience with our fast and quality service. It’s inspiring to know that your Dreamstime income has helped you acquire most of your equipment.
Your long-term support and success story mean a lot to us. If you ever need any assistance, please feel free to reach out.
Best regards,
Customer Service Team
Dreamstime
I have a very poor experience and I am closing my account here.
It doesn't seem that I get many views on my images even though I have a large number uploaded and accepted.
Great products and images. Would appreciate more diversity, but i do see improvement.
You make cancelling automatic repeat payments very difficult to see. Otherwise, an excellent website.
The site is easy to use and offers a variety of choices.
From the business
Find the perfect stock photos, images and vectors for your project. Quickly search over 260 million images including free and public domain images.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Natalie Y.,
Thank you for your wonderful feedback!
We are thrilled to hear that you are enjoying our excellent selection of pictures and finding our website easy to navigate. Our team strives to provide a seamless and enjoyable experience for our users.
We appreciate your kind words and look forward to continuing to serve you. If you have any questions or need assistance, please feel free to reach out.
Best regards,
Customer Service Team
Dreamstime