Dose Of Roses

CRIMINAL ORGANIZATION!
All the reviews say it all, placed an order for 3 items... they took my money and never sent anything. They DO NOT respond to emails. If anyone is looking for their numbers (which they don't list ANYWHERE) I have found a few which I'll list. This company will not contact you back so your best bet is to NOT order anything from them and if you have, dispute the purchase with your bank, then file a complaint with the BBB and the FTC! BUYER BEWARE! THIS IS A CRIMINAL ORGANIZATION AND THEY WILL NOT ONLY STEAL YOUR MONEY BUT THEY WILL ALSO SELL YOUR CREDIT CARD INFO, JUST SO HAPPENS THAT THE WEEK AFTER I MADE THESE PURCHASES THAT MY CREDIT CARD INFO WAS STOLEN! I didn't even realize when I ordered that this was the same exact company that I ordered from Valentine's Day 2019 and the same thing happened, they charged my card, I received nothing and then 4 days later my credit card was used in several fraudulent purchases! DO NOT BE SCAMMED BY THIS COMPANY
Here are a couple numbers I have found for them, one was listed on my credit card dispute *******080 & *******917. Flood their voicemails with threats of lawsuits but give them NONE of your personal info! Contact info only! These people have been screwing people out of millions for years, definitely professional criminals!

This company is a complete SCAM. False Advertising, you will not receive your products if you order. DO NOT ORDER FROM THEM. I placed an order for over $1400. 00 for Valentines Day on 02/20/2020, paid for Overnight Shipping and Expedited Processing to receive everything before Valentines Day. Not only did i not receive the products, today is 02/25/2020 and still i did not receive anything. Their website advertises False Scam advertising promising "order now, pay for overnight and expedited shipping, and you will receive before Valentines." I wrote many emails to them requesting status, just to be ignored. Then the only thing they did was sent the email stating they could not fulfill the oders due to the volume they recieved, here is a coupon for $40 dollars. I needed the order not a coupon. I had to go to another store to buy everything on Valentines Day. Then the customer service answered me 14 days later about many emails that i sent to cancel the order due to them not completing it as promised, instead of apology, their customer service just said they are thankful to those many customers that continue to support them. Offered no refund and no product. ITS ABSOLUTELY OBSURD, THE WORSE COMPANY I HAVE EVER DEALT WITH. WILL NEVER ORDER, WILL NEVER RECOMMEND. COMPLETE FRAUD. THEY TAKE YOUR MONEY AND DONT DELIVER THE PRODUCT AND DONT RESPOND.

Only got one star bc we had to pick one. *****SCAM SCAM SCAM****** Please let me know if this company owes you money.

Ordered in January and noted that there would be GUARANTEED Valentine's Day delivery. V-Day comes, no package. Only then does the company reach out to say they're behind schedule and won't be able to uphold that GUARANTEE.

As an olive branch, do they offer people refunds or the opportunity to cancel their orders? No.

Do they, at least, offer significant discounts on the orders that have already been placed (the LEAST you'd think they could do, considering many people probably ordered precisely BECAUSE of the guaranteed V-Day delivery)? No.

What do they do? They give everyone a $15 discount on their next purchase.

Wow. A whole $15. So generous, considering many of their items are $300+.

On top of ALL of that, over the next weeks they DO NOT EVEN RESPOND to multiple emails sent simply looking for updates on the orders.

Finally, on March 4th, 3 weeks after their "guaranteed" delivery date, a package arrives. Thank God, right?

Nope. Open the box and find that the product has barely been secured (by just a single piece of loose-fitting foam) and has clearly traveled most of its distance sideways, upside down, and every other way but straight up.

The inside of the cardboard box is no longer brown but a deep red, stained by the dyes used on the flowers that have obviously been bouncing around in it.

The damage to the roses is severe: Fully half of the arrangement is now completely flattened, undoubtedly because it's been resting upside down for days.

Maybe I can get a refund? NOPE. No refunds, and returns only get store credit. Also, no original shipping, or return shipping, costs are included.

Not that any of that matters, though: Items are only eligible for return within 30 days of the order date. Of course, it took more than 30 days to even RECEIVE the item in the first place, so even though the package arrived today, it is already not eligible for return.

Now, I'm stuck with a $200 box of roses (that do NOT, btw, have a strong, beautiful, natural scent, as advertised) that can't even be displayed because they're so smashed up.

Overall, the worst experience I have ever had ordering a product online. Excessively-high prices, untrustworthy "guarantee"s, awful (basically non-existent) customer service, poor quality control, and a joke of a refund/return policy.

I highly recommend you do not patronize Dose of Roses.