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Doogee.cc has a rating of 1.5 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Doogee.cc ranks 42nd among Mobile Accessories sites.
I received this product, it looks very good to my requirements, I tried its features, great. The price is also very suitable. I actively recommend it.
They sold me a defective phone and when i asked to return it, they refused. They generally ignore most emails i send to them. On their website, it states that returns are allowed and when they eventually email, they said returns are not allowed. Stole £330
They sold me a defective phone and when i asked to return it, they refused. They generally ignore most emails i send to them.
On their website, it states that returns are allowed and when they eventually email, they said returns are not allowed.
Stole £330
Tip for consumers:
never will use a chinese company again..no consumer protection
Products used:
dooogee v30
I had been trying to get my refund after returning my phone. I could NOT get the gps to work where I live in Pennsylvania.
I have written an email to their customer service support, a minimum of 22 days in a row. They would reply with the most vague responses that were of absolute little help. They would never provide instructions for processing the return. I BELIEVE THEY SIMPLY REFUSE YOUR REQUEST IN THE HOPES THAT YOU WILL JUST GIVE UP! The only thing I could do was ship my phone back to their distribution center in California. NOW DOOGEE IS TELLING ME I MUST SHIP THE PHONE TO HONG KONG. This is after 20 emails from me begging for a shipping label (which they have never provided) DO NOT BUY ANYTHING FROM DOOGEE. You have been warned!
Tip for consumers:
Doogee is a complete ripoff
Products used:
I didnt use i no longer have their horrible phone
I paid extra for quick delivery, got automatically generated email "Your items will be dispatched within the next few days" and since then I saw no updates, got nothing and for the second week no one responds to my messages:(
However, meanwhile someone removed the "Father's day sale" from the "Special Offer" page and left all the same discounts, so there must be a web administrator who silently collects payments, does NOT send anything back and ignores clients
I bought one of these Doogee phones (through Amazon) and it worked ok for about a month only to then to find that they shipped with dodgy malware apps installed. The malware starts to re-direct your browser to other website and pop up ads. Doogee tried to blame it on apps that I had downloaded myself but I have exactly the same apps on my tablet and do not receive any pop ups on there. Many other users reported this on the forums of the Doogee website but they just ignore the complaints and offer no fixes. Would not buy another Doogee phone again because of it, even though the phone hardware is actually pretty good for the price you pay, and that is the only reason i have not given them 1 star
I received this product, it looks very good to my requirements, I tried its features, great. The price is also very suitable. I actively recommend it.
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