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I had been trying to get my refund after returning my phone. I could NOT get the gps to work where I live in Pennsylvania.
I have written an email to their customer service support, a minimum of 22 days in a row. They would reply with the most vague responses that were of absolute little help. They would never provide instructions for processing the return. I BELIEVE THEY SIMPLY REFUSE YOUR REQUEST IN THE HOPES THAT YOU WILL JUST GIVE UP! The only thing I could do was ship my phone back to their distribution center in California. NOW DOOGEE IS TELLING ME I MUST SHIP THE PHONE TO HONG KONG. This is after 20 emails from me begging for a shipping label (which they have never provided) DO NOT BUY ANYTHING FROM DOOGEE. You have been warned!
Tip for consumers:
Doogee is a complete ripoff
Products used:
I didnt use i no longer have their horrible phone
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They take the payment and sent the item 3 weeks later even if I cancelled the order. The phone...
