DobaReviews 191

Cancled my account over a year ago and got charged 1080 dollars today for a subscription renewal! Now waiting for them to call me back to get my refund! Such a hassle and waste of time! After I canceled my account the first time I got a message that someone purchased something off of my no longer active account so I had to call them once more to cancel YET AGAIN then this happens today! Like get it together Doba! Stop taking people's money who cancel there accounts! Thinking about canceling this card and getting a new one so this will end! I'm tired of it! Oh and I Just got my email that I canceled my account! Yeah for the 3rd time now!

I first looked at Doba last year, dealt with a pushy sales guy that tried to get me to pay for a membership. I tried to get them to cancel the very next day, to refund what was charged to me card, but gave me the run around and no one followed up. I had to put a fraud claim in through my credit card instead.
After finding out my account was somehow still active, I OFFICIALLY CANCELLED IN JUNE with an email for proof, but just one month later they managed to charge my credit card with another membership fee! I left a voice mail and an email to them but of course NO response and no refund! So I had to file a fraud claim again with my card. DON'T ASSOCIATE WITH DOBA YOU WILL REGRET IT!

Scam! This can be summed up simply as a facade. Unfortunately, yes, I gave my money and I regret it. Doba is a Dropship Aggregator which essentially is a consolidation of many different wholesalers in one convenient place. Here is the issue, 90% of the "wholesale" prices on Doba are exactly the same or higher than the retailing prices on Amazon. The remaining 10% of the products are just slightly lower than the going prices on Amazon. If you consider Amazon's fees including the drop shipping fee(transaction fee) on Doba, you'll notice you're losing a lot money fast. This website is a gigantic scam. It's useless find a real dropship wholesaler with real wholesaling prices.

They have a lot of products listed. Csv's to upload multiple products.

HOWEVER

Horrible customer service. I requested a refund because I wasn't happy with the service, and while my account was closed immediately, I have to wait for some random account manager I've never talked to before to do an exit interview? What? I was only signed up for 2 days. I still haven't heard from this person, and I honestly don't expect a call. No sense of urgency. They'll tell you they have top selling items lists, but what they don't tell you is that those products are all DISCONTINUED. Additionally, the items are over-priced leaving you with very little margin to play with compared to those same items already on Amazon and Ebay. The items that are in abundant quantity are the items that people aren't buying. Also there seemed to be a lot of vendors who didn't allow Amazon or Ebay selling. The reviews/ratings are all terrible. The ones that are good seem to be paid because anyone whose actually given them a shot will know they're fake. In any case, I only spent $100 for 3 months access which isn't wallet breaking, but being ignored by those who run your customer service department because you want a refund is ridiculous.

My husband and I wanted to get into dropshipping to supplement our income while we go back to school. We searched and searched and there was not ONE item with room for profit. Most of the stuff on their site is crap anyway. You can get this stuff cheaper online from a retailer, these are not wholesale prices! You'd be better off working on digital products for a passive income than wasting your money with this (that's what we are going to work on instead... think ebooks, digital art, selling writing services to online clients, etc). $250 down the drain, we cancelled our membership with over 2 months left because it is a total joke! I wish I could totally close the account instead of riding it out and waiting to see if they actually follow through and cancel it or try and charge us. Stay away from Doba.

Worst company... probably on the face of the earth. They do and say whatever they need to to get your business. Then when you are having problems with their data feed with another service since signup, they just keep refreshing that service with profile. Then you try to get your shopping cart solution to try to help and they don't respond to them for weeks. And the only troubleshooting they do is add the shipping carts service into my profile. They only thing they know how to do. But this time they deleted the inventory list that took you days to prepare.

Their response was nothing more we can do. I will just have to do it the old fashioned way with the uploading csv file and blamed the shopping chart provider.

There is a reason I chose to go the way I did. Because of medical issues I endure. Uploading csv. Is not a tolerant option.

When I asked why I wasn't warned that it wasnt unexpected for customers to have problems with the data feed when I signed up, I was told because it doesn't happen to everyone.

Well, when it did start happening to me, I should have been immediately told. Not over a month later.

They think they can hide behind "well you only have 3 days to cancel". Whitney is going to learn a little about the law and contracts when it comes to customer deception.

I have been with DOBA since March 2017. I keep giving them chances hoping it will get better. But no. It's hard to reach people and when you do you get little help. Yes, they have a LOT of products to choose from... but many are up charged a lot. You have to be careful what you buy. And the products from China don't always get to you or they are crap. It's very hard for the little guy to build a business from DOBA products. Don't fall prey to their "Get Rich Fast" stories. Every product they list is being sold by thousands of other people. Many of those items are sold by the manufactures from China who can sell them at way less than you and I can. ECommerce is BIG! But you need to find a very unique item. Best make it yourself or get into something new on the market before everyone else does.

I just got off the phone with a woman who said she was a supervisor. One of the first questions she asked was how much money I had. I told her at a stretch I could get $300. So she explained their services and said her supervisor authorized her to sell me 6 months of the second tier down for how much? $300. Wow what a coincidence! I told her I wasn't going to spend every cent I had on it and she tried to talk me into going into debt! If I said I had $700 she would have said it cost $700. I should have told her I had $8.32. Haha

Got a charge on our credit card for this business we've never even heard of. They told us the account had a phone number that wasn't ours, and a Japanese email address. Pretty obvious fraud, yet they refuse to credit us back and close the account. Knew they were shady when their phone number on the credit card statement was disconnected. Will have to dispute with the credit card company. SHADY COMPANY, and on the side (or working with) thieves!