DiveStock

Do not purchase anything from this company. Standard procedure is to take your money then nothing happens. Then when you complain they promise a refund. The refund never comes. I paid for a hooded vest. They said it was out of stock. On their website it is still listed as 'in stock'. They promised a refund but it never came. Woeful communication and terrible service. Simply a scam site buried in Eastern Europe.

I have experienced this directly and contacted them several times... first time a reply to say they were awaiting items (someone named 'Merilin'. Since then, no reply and now the reply email is being rejected.
Please don't waste your money, as there is no good deal here; it's a complete scam... and unfortunately it has worked for a while it seems...
They obviously provide no proper receipts.

Save yourself a lot of trouble and shop somewhere else. They don't have the product advertised. If they can't get it you'll lose your money. Shopping with them is like betting on a horse, you hope to win but most likely lose.

AVOID AT ALL COSTS! Ordered a sidemount kit. 2 months later, nothing received. No order confirmation.
No shipping tracker number. Just an amount taken from my credit card. When I contacted support, they said it would be another month. I requested a refund. Another month gone and still no refund received. No sidemount rig received. Nothing more heard from customer 'service'.

I've ordered a Suunto D4F from them and after 1 month of waiting they failed to ship out and told me item is not available. But you can check it on their website right now and you'll see it's posted as available. When I asked them to return my money, they have too many excuses and told me to wait for 40 days. Until finally they said I have to wait until May. I was trying to ask for a replacement for fins but they don't want to reply. Totally scammer, stay away and don't let your money be wasted. I have all our emails and conversations to prove. These guys are legit scammers.

Update:
I just want to be fair with the company, I received the refund on my April bank statement. And just so you know, yes, I've lost around 20USD for transaction fee and currency conversion.

Fake stocks and this will make loose your time at the best and loose money at the worst. Fortunately I was backed by PayPal. I order April 12 a waterproof dry suit and never got it (sept 15). Thanks PayPal for refunding me.

I have been waiting over 4 months they just bull$#*!ting to me by email, and then I came across trustpilot site with so many people saying they got scammed.
So angry, now they dont even reply to emails.

I'd ordered smart apnea watch from 2 months. I should received my shipment within 2 -3 weeks?! The surprise here after sending many mails to get the confirmation they sent refunded mail?! I have all mails to prove to anyone

Really bad company bad customerservise i will not recommend to anyone

Scandaleux impossible d'avoir la marchandise et ensuite il y a toujours un problème pour se faire rembourser à éviter à tout prix ce sont des voleur

By using this website, you are wasting your valuable time and losing even more money.

I was drawn to this website because of its wide variety of products and attractive prices, but as a result, I wasted a lot of time and lost a lot of money.

I ordered a total of 6 products, including fins and masks, which Mares launched as new products on January 16,2019. The total cost at this time was €393.67.

The order page for all 6 items, I ordered was marked Shipped in 5-10 days.

Two months after the day I placed my order, Dive Stock informed me that the item I ordered would not be in stock and that they wanted to cancel my order.

As long as they can't ship all 6 items I ordered, there's no point in waiting, so I decide to accept their request for a refund.

However, the amount of money refunded fluctuated from the exchange rate at which I ordered, so I lost € 26 when converted from € to Japanese yen.

I filed an objection with the owner of this company and he explained to me that the refund was what was stated in the refund policy. I wasn't convinced, but I controlled my anger.

I decided to avoid this website when I found out that they are not able to ship the goods, which is the seller's responsibility, even though they take orders and collect money from the customers.

The cunning of Dive Stock is that they are clever enough to post new products on their website that are not yet available on other sellers' websites.

I was searching for the new fins that Cressi is launching in 2020 and found that Dive Stock website carries them.

I hesitated to order, but only after I told the customer service rep that I didn't want a repeat of the bad experience I had last year to happen on this order.

I ordered 6 items from Dive Stock on July 28,2020, including a Cressi new fins. The amount paid at this time was €208.83.

The order page for Cressi 2020 new model fins I ordered was marked Shipped in 4-5 weeks.

Even though it had already been two months since the order was placed, the customer service representative did not report to the buyer on the progress of the shipment.

I sent a message to the customer service representative and inquired about the shipment of my order.

The customer service rep's excuse was that they could not ship my order due to the COVID-19 and told me they wanted me to cancel my order.

I am aware that COVID-19 is now inevitably cutting manufacturing productivity and causing enormous delays and high shipping costs in logistics around the world.

However, the cunning of this company is that they are still accepting orders for Cressi new model fins on Dive Stock website, even though they insist that they want me to cancel my order because they can't ship my order due to the COVID-19.

Yesterday, I received a request from this company to refund the amount ordered, but I insisted that they take into account the amount of money I would lose due to currency fluctuations, but my request was ignored.

Again, the 6 pieces of diving equipment I ordered were not shipped at all and I lost €17 in money that was refunded due to currency fluctuations.

It is common sense for investors to invest in stocks and lose money due to stock price fluctuations, but it is too unreasonable to order diving equipment and not ship it at all, and for the buyer to lose €43 due to exchange rate fluctuations.

Don't be fooled by the Dive Stock website, which tries to entice diving enthusiasts to buy by listing a diverse selection of products and attractive prices.

The fact of the matter is that this company doesn't have a warehouse to store the products like other sellers do, because the products that are listed on the order page for shipping in 1 to 2 weeks are not in this company's stock, and it is presumed that the company requests orders from each manufacturer after the order is placed.

It is a rotten business philosophy that collects only the purchase money from the customer, even though there is no product on hand, and abandons its responsibility as a seller if it cannot be shipped.

This order is due to the impact of COVID-19 and Dive Stock is making excuses to me that Cressi can't ship new fins due to production line cutbacks and workforce reductions.

I'll be updating this post within a few weeks. Because I am ordering new Cressi fins from another seller. I will edit the article once these fins are delivered to me.

Then it will be revealed how cunning and corrupt Dive Stock is, operating with a business philosophy that is far from customer-first!
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The following was added to this article on October 15,2020

Dive Stock cancelled my order on the grounds that due to the spread of COVID-19, Cressi was unable to ship new fins.

I ordered a new Cressi fin from another seller in the EU on October 1,2020 and was able to receive it on October 15.

Dive Stock's excuse has been proven to be a lie.

Viira,
That was pretty good to cancel my account, LOL, I am just soooo glad I have all emails you have stating it will be 30 days, 50 days, so sorry our computer must be down... I place in order with DiveStock.com in APR2021 Correct order number #XXXXXX1; they did not say nothing about being out of stock until 4 weeks in, so I canceled order on May 27 2021; Merilin Viira at DiveStock.com has been no help, full of reasons why I still have not received my credit for canceling order, after almost 7 months; I thought I would be able to work with her; but now I know she is showing your company as being a scam or she is the scam. Please help. I am USA US Navy and reported to USN JAG and reported to PAYPAL Master CARD.