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DiscountSafetyGear has a rating of 4.39 stars from 1,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DiscountSafetyGear most frequently mention good quality, customer service, and great prices. DiscountSafetyGear ranks 3rd among Safety sites.
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This company responds to reviews on average within 12 days
8,409 reviews
No critical highlights yet
Love the glasses. Purchased my first pair about 2 years ago and won't buy anything else. Slim, stylish, safe and long lasting.
I have been buying WIGWAM socks for over 20 years. Would you say that I like them? Sure do! They are well made and last a long time with hardly any toe nor heel wearing out.
I am thrilled with the quality of the coveralls and very happy with the price - however, I purchased two sizes with the intention of keeping the one that fit and sending back the one that did not. When I attempted to return the one item, only then by calling, did I learn the item was final sale. Now I am stuck with an item I cannot wear and out the money for it.
I wanted the $#*!ies brand and the price was great.
Ordered some bifocal safety glasses. They are nothing special, but just what I was looking for.
First I found on internet
Dear Patrick, We apologize for the issue. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
After using the lenses for a few weeks they are good safety glasses, but just wish the bifocal part of the glasses was a little larger. Many times still have to raise my head to focus on computer screens that are more elevated.
Dear Tom, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
I have no idea what you want me to say. You don't say what thew item is and I don't have time to go back over every purchase I make with every company. I have to give home address then go to the post office to find the package if it isn't sent back. The world is starting to suck big time
I needed gloves to do greasy work. I ordered large just to make sure and my hands must have grown huge because they don't fit this little man's hands. I gave them to my son. Happy Father's dad to me. Whoopee!
Thank you for your review Larry. I am sorry that the gloves did not fit properly. These gloves are imported and tend to run a little smaller. Our low cost or free shipping is sent via UPS, USPS Mail Innovations, or Fed Ex. Each order is placed with the delivery service that costs the least which sometimes is the post office. Our customer service team is available Monday - Friday 8-5 EST to assist you with your next order at 877-411-0036 or email customerservice@onlinestores.com.
One hat came with the logo's name incomplete and also notice that on the ones we used if by any time the hat touches anything where the logo is, the logo gets like mark like is easily removed the ink that the logo is done with, is easily removed or if you pass thru a small celinging or throw it in the back of your car and it hits an item right where the logo is, it initially get a scratch on the logo, I use my nail to see the quality of the ink but like i touch it looks like nail polish and you can remove it easily and that's a little disappointing.
Dear Laura, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
I received an email stating that any orders over $99 will have free shipping. I ordered over $266 of gloves and was charged $8.95 for shipping. What gives?
Thank you for getting back to me quickly. Thank you for taking care of this issue.
* DiscountSafetyGear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The order came but shirt was too large i will keep but neeeds to have alterations
Thank you for your review. We are sorry the shirt that you purchased was considered clearance/dead stock and as such is not returnable. Our customer service team is avaliable M-F 8-5 EST at 877-411-0036.
Ordering was very easy and my order came quickly. Gloves are smaller than other same-sized gloves I have used in the past. Gloves marked 4 mil, but very thin and tear easily. Some even have small holes. Would not order these gloves again.
Dear Ds, We are very sorry for this experience with our company and understand your frustration.If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
The wipes are smaller than the usual alcohol wipes we've been using and the packaging is very inconvenient to get into. I work at an early intervention center with small kids and getting a wipe out in a hurry is nearly impossible, but they do get the job done.
Needed alcohol wipes and our usual supplier was out of stock.
Dear Megan, We apologize for the issue. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Sizing guide not always available. Confusing that there is a very similar site, construction gear, that made me have to look into possible fake website. But delivery was on time items were as ordered
Only site that had carhartt B342 in stock
Thanks for the awesome review, Jacob! We work hard to meet expectations and we’re happy to hear we hit the mark for you. We appreciate you taking the time to share your experience with us. We’d like to invite you to check out some of our other products here >
https://www.discountsafetygear.com/specials.html
Order was sent via UPS, but changed to USPS at some point during the delivery & wound up being sent back to the supplier. Had to re-order the items & pay additional shipping charges.
Dear Richard, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Easy site to get around on. Now let's hope it does not take forever to receive my order. UPDATE... I did finally receive my order. Thank you
Easy site to get around on. Now let's hope it does not take forever to receive my order..
The quality of the safety vests are very good. My only complaint is how long the process was. It took about a month to get the finished product.
The ad was not descriptive enough to clarify what I was buying
I wish I knew
Found the product on website, ordered it and it got delivered quite quickly.
They had what I was looking for at a price point that was within my budget.
Dear Brian, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
They had a small rip in the thread. But they fit excellent
Thanks for the awesome review, Rodney! We work hard to meet expectations and we’re happy to hear we hit the mark for you. We appreciate you taking the time to share your experience with us.
I ordered medium gloves. It says medium on the box, but it is definitely small. The shipping was fast and the price was reasonable, but I wished the size was true. Next time I will order large, hoping it will be medium.
I had bought many things from on line store before.
Dear Ezzy, We are very sorry for this experience with our company and understand your frustration.If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Item was as described but I paid for two day shipping and it still took two weeks to arrive. Shipping was refunded.
Thank you for your review Chase. We are sorry that there was such a long delay. Please contact our customer service team for your next order to assist you 877-411-0036 or customerservice@onlinestores.com.
Hard hat paint designs are chipping and bubbling. Also some type of paint splatter and inconsistent marks on the hard hat
Because of the great prices but I guess you get what you pay for…..
Thank you for your review. We are sorry that the hat did not meet your needs. This product is on clearance, discontinued and priced to sell at $6.87. We are sorry we do not do returns or exchanges on clearance products.
This is the second time i ordered the blue safety glasses a i get clear ones
Thanks for the awesome review, Jacob! We work hard to meet expectations and we’re happy to hear we hit the mark for you. We appreciate you taking the time to share your experience with us. We’d like to invite you to check out some of our other products here https://www.discountsafetygear.com/specials.html
I have ordered from Discount Safety a couple of times and it was always a seemless transaction, shipping and receipt of my items in about 1 week. This time was different. Buying the items is still seemless but it took about 4 weeks to get all of my items. The communication was poor and I had to keep reaching out to customer service via chat to find out about my order. I called and on 3 occasions it went to voicemail. Just as I was about to request a refund the last box of my items arrived.
Selection of items, price and good shipping times
Thank you for your review Katrina. We apologize that you had a difficult time this is our busiest time of the year and that causes some delays. Please email our customer service team at customerservice@onlinestores.com
Would have put more on my order to save on shipping cost. Plus the tape said 60 feet and wound out being 55 feet and not showing made in USA anywhere like it said it was
I looked at what you advertised
Because of the advertizement
I was disappointed to find that although women's Chippewa boots are offered, men's are not, and as this was a gift, I ended up having to return the boots I bought as they are not of the standard needed for the harsh environment they will be used in. The shipping was fast, so that i was pleased with, although I did receive the box a bit beat up. I'm just hoping I don't have to pay for a new one when they receive it.
Hat is nice quality design and durable. Letters were so small you cant see them and they put them on crooked. Overall satisfied just don't recommend having anything written on the hat.
I ordered my boots on the 12th of May they never processed my order til the 18th. I had to postpone starting my new job for a week because needed steel toe boots to do the job. Luckily the employer was able to work with me n allow me to start a week later but now I'm going to be 2 weeks without any income. Figured they would have processed my order the same day I placed it since they had already taken my money for them off my card the same day I placed order.
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Protect your staff, family and yourself with our extensive selection of personal protective equipment. Safety glasses, hard hats, face masks and shields, disposable gloves, coveralls and more in stock, with fast shipping anywhere in US.
The Discount Safety Gear Store is an online retailer that focuses on protective equipment used in the fields of but not limited to construction, electrical, factory, medical work and more dangerous recreational pastimes. The Discount Safety Gear Store is a member of the Online Stores Inc., a privately owned family business that houses seven other sites and companies, each dedicated to serving their own retail niche market. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County. Other companies and sites within Online Stores Inc. are the United States Flag Store, the English Tea Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express. The Discount Safety Gear Store sells a wide variety of products including men's and women's personal safety gear such as eye, ear, hand, head and foot protection, in the form of safety glasses, ear plugs, work gloves, hard hats, work boots, first-aid kits and even medical grade equipment such as gloves and gowns.
The Discount Safety Gear Store is based out of New Stanton, Pennsylvania along with its parent company Online Stores Inc. This location houses a 100k square foot warehouse that the company uses in the shipping, manufacturing and assembling of the goods provided. The company has another location in Sparks, Nevada to better serve its customers on the west coast.
The Discount Safety Gear Store sells its own Online Stores Inc. exclusive brands, Rugged Blue and Safety Girl. Along with this, the Discount Safety Gear Store carries top brands in their respected fields on its site including 3M, Carhartt, DeWalt, Dickies, Honeywell, Pyramex, Timberland PRO and Wolverine. The Discount Safety Store also offers the ability for the customer to customize their own safety products. These options comprise of clothing, hard hats, safety glasses and safety vests.
Rugged Blue offers an array of products including its own safety glasses, flashlights, boots and safety vests.
The Discount Safety Gear Store also houses Safety Girl products, another brand from Online Stores Inc. that was established in 2009. Safety Girl focuses on women's protective equipment, including workwear, eye protection, hard hats, vests and boots.
The Discount Safety Gear Store along with its parent company Online Stores Inc. and its subsidiaries have received positive feedback over the years from consumers and a host of publications for their work in their respective retail niche markets.
History
The Discount Safety Gear Store would be the third of Online Stores Inc. internet retailers to open its virtual doors, establishing itself in 2004.
Thank you for your review. I am sorry this happened to you. This item is discontinued and because of that we are not able to return it.