The wipes are smaller than the usual alcohol wipes we've been using and the packaging is very inconvenient to get into. I work at an early intervention center with small kids and getting a wipe out in a hurry is nearly impossible, but they do get the job done.
Dear Megan, We apologize for the issue. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!