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KATRINA B.

Contributor Level

Total Points
80

1 Review by KATRINA

  • DiscountSafetyGear

11/24/23
Verified purchase

I have ordered from Discount Safety a couple of times and it was always a seemless transaction, shipping and receipt of my items in about 1 week. This time was different. Buying the items is still seemless but it took about 4 weeks to get all of my items. The communication was poor and I had to keep reaching out to customer service via chat to find out about my order. I called and on 3 occasions it went to voicemail. Just as I was about to request a refund the last box of my items arrived.

Reason I chose this business:

Selection of items, price and good shipping times

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Andrea O. – DiscountSafetyGear Rep

Thank you for your review Katrina. We apologize that you had a difficult time this is our busiest time of the year and that causes some delays. Please email our customer service team at customerservice@onlinestores.com

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