DiscountFilters

I write this review on 2/4 or 15 business days since I placed an order on 1/15. Their delivery policy is 3-10 business days for free delivery. So I should have received my filters between 1/20 - 1/29. According to their order tracking system, it's been at a processing facility since 1/25 with no further update. So I called customer service today and they said it was probably lost. They offered to ship via FedEx Ground which would take another 2-3 business days or middle of next week. When I asked if they would offer any discount for the delays, they said no. Upset, I decided to cancel the order, and purchase my filters elsewhere because I don't feel I should have to wait a min of 18 business days (25 total days). Very disappointed. Would not recommend.

Ordered filters from them in the spring with no issues.
They sent an email to reorder in the fall.
When you click the link the cost is now $135.17 which is very very high.

If you search for the same product number it sells for $89.00 on their site!

Basically trying to make a quick buck off people who don't pay attention.

I ordered a 3 pack of water filters for my refrigerator. The postman brought an empty, cushioned envelope. The envelope was the type that has to be sealed on both sides, it was never sealed, and of course, my $50 worth of filters were gone. I immediately emailed the company and never received a reply. Very poor business practice.

Have been purchasing Range Hood filters from this website for the past 2 years.Prices are the best and the carbon range hood filters are the best.The carbon filters comes in 2 pack and 6 pack,the product quality is so good. The carbon filters does not need to be changed every 6 months and stays clean. Best website to purchase HVAC filters too,sign up for emails where you will get deal alerts.

Excellent company with outstanding customer support! I ordered the wrong filters for my Aprilaire system mentioning that I should have ordered filters for a 2200. I submitted a return request expecting to get a return label then I was going to order the correct filters. I received an a email to keep the filters (donate to someone) and that the correct filters were being shipped at no charge! Unbelievable! Telling everyone I know to check the site for all their filters!

I always get my refrigerator water filter from DiscountFilters and have never been disappointed. I thought I had an issue with my most recent order and contacted Customer Service by e-mail. I was shocked that I received a response immediately, I am sorry to say that the issue was of my own doing and apologized to Kaitlin who could not have been more kind and gracious. She was most helpful and of course my order came in the next day as promised initially.

I purchased water filters for my refrigerator in April 14 2020, they sent the wrong ones. I requested an RMA and three weeks later after several phone calls finally got one on May 5, l 2020 and I sent the filters back at MY expense. After several emails sent to them from their website and multiple phone calls, I still have no refund. The emails go unanswered and the phone call agent is a recording stating that they are busy and I can call back later. It is now more than 60 days and no refund.

I was googling for the perfect filter for my fridge, I wanted genuine, new parts & none of the "iffy" type filters. I ran across Discount Filters, tried them out & I'm ecstatic about the filter, service, price & speed of shipping! If you're looking for filters go here first, you will DEFINITELY thank me later! They have a lifetime customer on my part, far as I'm concerned, now get... Go shop & find your perfect filter and be a HAPPY customer, like me Not to mention your fridge will thank you & run better