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Directauto.com has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Directauto.com ranks 51st among Car Insurance sites.
The so called Insure On The Spot supported by Direct Auto just take your money but if it happens to have a claim, they don't honor that. They asked my daughter's car- insured with them- over a year ago to bring it to a body shop they appointed because of a water damage which they should've fix the damage, but they didn't. Her car stayed there for 1 month while they did nothing but one of those people working in that shop stole my daughter's CDs and don't try to complain about anything truthful because they lie and never admit anything but the insurance didn't pay the damage they promised to pay. STAY AWAY FROM THIS INSURANCE. I even complained to the secretary of state but they have their people there too and nothing can be resolved.
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