Dinodvds.co.uk

In December 2010 I ordered two dvds which came from Thailand, they do not have any sound and are accompanied with Chinese/Thai subtitles. Absolutely useless and obviously counterfeit. Trading standards gave me an address to write to in Blackburn as there is no other means of communication with this company. The website is down and the email address given in case of complaint states that the mail folder is full. I am awaiting comments from Paypal as I have questioned whether they are continuing to do business with this particular website. I feel well and truly cheated.

Ordered a dvd then found the reviews of the website so cancelled my card payment, they did however refund the paypal purchase straight away probably because i had stopped the money from leaving my account anyway and to avoid any conflict through Pay Pal. I then receive this response from them
"The comments for your order are: Pending refund due to customer having an IQ
> of room temperature (Celsius)".
Obviously a legitament website with comments like that, lol.
Do not buy from this website.

The website looks legitimate offering secure payments, free shipping, 100% guaranteed satisfaction and free returns. Unfortunately the reality is that this is a SCAM! When I placed my order the company were trading under the name pandadvds.co.uk. On recieving an e-mail confirming that the order had been dispatched I realised that the items where being sent from overseas, which was unexpected given that I thought this was a UK based company. I attempted to contact them by email on a number of occasions and recieved no response. Within 2 days of recieving confirmation that my item had been dispatched the site I had ordered from was down for maintenance - apparently! On doing some research on the internet I discovered that they are now trading under the name dinodvds.co.uk. Having read other reviews this company supply counterfeit dvds from Thailand and trade under a number of different names on the web. BUYER BEWARE!

I wanted to buy my neice a DVD. Beauty and the Beast. And when I saw this on offer at £9.95 free P&P I thought it was bargain... it turned out to be a complete waste of money... The DVD's are counterfeit and although mine played it was VERY poor quality and rubbish sound. Luckily for me I bought it in time to get a Genuine one from Play.com ready for Xmas. I'll say just one thing... DO NOT TOUCH WITH A BARGE POLE unless you want to be VERY disappointed... you HAVE been warned...!

I agree with the other reviewers. We have just received three counterfeit DVDs from DinoDVDs.co.uk. There are no contact details other than the email address, so no way of getting in touch that they can't ignore. The domain is registered to a Mr. Roger Smith, of 68 Handcock Street, Blackburn, Lancashire, BB1 8QW. The only problem is that BB1 8QW does not have a Handcock Street, and while there is a Hancock Street in Blackburn it does not go up to number 68. So a fake address too.

I guess we have lost our money with no chance of getting it back :(

I recived counterfit dvds which are illegal and don't work. Plus there are no contact numbers and you get no repsponce from the email address. I got no refund or relpy. When i went to my trading standards office they said that the dvd was illegal and this company is NOT A UK COMPANY as my item was from thailand and the not the uk as advertised. DO NOT ORDER FROM THIS SITE THEY ARE A RIP OFF SCAM. GO TO AMAZON THEY ARE SO RELIABLE XX