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Dinkleboo Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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I was very pleased with the personalized books I had made for my grandson! Would highly recommend to everyone!
Dinkleboo has a great variety of very colorful books to personalize. The kids love receiving and reading books with them as the star. Plus some books can have their friends in them as well!
Good morning Sue!
We are elated you and your family enjoy our personalized story-books! You may always preview each of our books in their entirety to find that special one best suited to your loved ones! Thank you for choosing Dinkleboo, and have a wonderful holiday season!
Warmest regards,
Jennifer
The books I wanted were very easy to order. The arrived promptly and in excellent condition. I was very satisfied and my granddaughter loves them.
Hello JOSEPHINE!
It's wonderful to hear your granddaughter enjoys her book! With over 80 titles, there is sure to be that special book for her! Thank you for shopping with Dinkleboo, and Happy Holidays!
Best regards,
Jennifer
I have purchased several items from Dinkleboo and I have been very happy with the quality of the products received.
I recently ordered a printed item and was not pleased with the faded printing. One email to Dinkleboo Customer Service and I was told that the item would be reprinted and shipped out immediately. The service that I received from Gracie was just outstanding.
Hi Louis!
Thank you for sharing your comments! Gracie is one of our most seasoned employees, and thanks you for the kind words! We are thrilled she was able to correct your issues, and we thank you for your continued support. Please let me know if you ever need assistance, and have a fabulous holiday season!
Warm regards,
Jennifer
I ordered 2 books and I absolutely love them! They came quickly, the colors are bright and the personalization will make them special for the rest of their lives. So happy!
Hi Patty!
It's magnificent to hear we were able to provide you with wonderful memories that will last a lifetime! Please let me know if you ever need assistance, and have a fabulous holiday season!
Christmas delivery dates: https://www.dinkleboo.com/us/xmasdelivery2018
Kind regards,
Jennifer
Great turn around time and quality for my daughters Christmas present. I'd recommend to family and friends.
Hello Whitney!
We truly appreciate you taking the time to write a glowing review for our website! We are sure you will enjoy reading your personalized books together! Check your email for new offers, and have a fabulous holiday season!
Warmest regards,
Jennifer
Been playing cat and mouse with Kayla for weeks. Bought a Groupon for personalized cloth bags. Wanted for grandson's 1st Christmas. Constantly out of stock. Was given the option for personalized books. Been waiting for weeks. No books. Shipping label created but product never delivered to post office. Customer service not much help. Will never EVER do business with you again and will make sure I comment on your Facebook ads every time I see one. Terrible company!
Good evening Lisa!
It thrills us Kayla was able to work with you to get your issue resolved! These kind of comments mean a great deal to our small company! We thank you for your business, and hope to see you again!
Warm regards,
Jennifer
Kala was absolutely amazing. She promptly answered all my questions and resolved my issues. I can't wait to get the finished product. If the books are as great as the service I received I will be ecstatic. Thank you Dinkleboo!
Hi Donna!
We know you and your loved ones will enjoy their personalized products! Kayla always goes out of her way to resolve any and all questions our wonderful customers may have! Thank you for choosing Dinkleboo, and have a fabulous weekend!
Kind regards,
Jennifer
I love giving my grandsons books. And to have books made with their names in the story and the title only makes it even that much more special! I love that you also include a dedication page with a message from their grandparents - Lollipops!
Good evening Liz,
Our dedication page really makes a difference in our opinion! Its that special little touch that shows your loved one how much you appreciate them! Please let me know if you ever need assistance, and have a fabulous weekend!
Warm regards,
Jennifer
Fast shipping and great products. I ordered 3 different items for my great nephew and he loves them. He is so excited to have his own personalized books.
Hi Holly!
That sounds like quite the bundle of gifts for you great nephew! It thrills us he enjoys his personalized items! From all of us at Dinkleboo, we wish you a safe and joyful holiday season!
Warm regards,
Jennifer
I ordered 5 books for my great nieces and nephews. They are the perfect Christmas gifts I hope the kids love them as much as I do.
Hello Patrice!
5 books, wow! That's truly amazing to hear! We are sure their eyes will light-up Christmas morning! Be sure to check out our new, "Santa Letters" and have a wonderful weekend!
Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html
Kind regards,
Jennifer
These books were beautifully done. Thank you. I purchase three books, one for each of my grandchildren.
Hi Felisa!
We are thrilled to hear you love your books! If you have a new idea for a story, we would love to hear from you! I can be reached at support@dinkleboo.com attention Jennifer.
Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html
Kind regards,
Jennifer
My niece and nephew love the books with their name personalized as well as my name. Great price and quality. Totally recommend this company and their personalized books.
Hi Michele!
Thank you for recommending our small-company! Word-of-mouth customers mean a great deal to our business! Be sure to check out our new, "Santa Letter's" and have a beautiful week!
Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html
Kind regards,
Jennifer
I have ordered several of the story books for the grands. They will love them on Christmas morning when they are the stars of the story! They are quality products and arrived in a very timely manner.
Hi Sally!
We appreciate your kind review! We are sure they will love them for years to come! A personalized item can be a special item for any child! Thank you for being part of the Dinkleboo family, and have a wonderful week!
Best regards,
Jennifer
The kids love these books especially when they hear their names in the storyline. Their expressions are priceless. Thanks dinkleebo.
Hi Kevin!
Its wonderful to hear their eyes light-up when reading their stories! Thank you for sharing your wonderful story! We hope to see you again, and we wish you and your family a fantastic holiday season!
Warmest regards,
Jennifer
Dinkelboo brings stories to life. My granddaughter's are 3 & 5, love these books. I've purchased them since the 1st baby was born. They each have a dozen now. They make the best gifts & it's so much fun watching their faces as we read the stories. You can add people, a special aunt, friend from school, mom, grandpa etc. Truly worth the money.
Hi Linda!
Thank you for being such a loyal customer throughout the years! We are elated you and your granddaughter's love their personalized adventures! Please let me know if you ever need assistance! I can be reached at support@dinkleboo.com attention Jennifer. Be sure to check out our new, "Santa Letter's" and have a beautiful week!
Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html
Kind regards,
Jennifer
Excellent received book in a timely manner my grandson loves dinosaurs can't wait to give it to him on Christmas
Hi Rosellen!
We appreciate your 5-star review! Please let us know if there is a new topic for our stores you would love see! I can be reached at support@dinkleboo.com, attention Jennifer.
Warm regards,
Jennifer
I just love the book and i know that my granddaughter is going to love it also! Love the bright colors the wording I can't wait to she opens it on Christmas and i read it to her!
Greetings Nancy!
It thrills us to hear you love your books! We hope she loves and cherishes it for years to come! Please let me know if you ever need assistance, and we hope you have a fabulous week!
Best regards,
Jennifer
I order the personalized books for my boys and nephews every year for Christmas; I LOVE these books!
Hi Sarah!
Thank you for being such a loyal customer throughout the years! Our customers make it possible for our small company to produce new and exciting stories each year! We look forward to working with you again, and we hope you have a fabulous weekend!
Warmest regards,
Jennifer
I think the books I purchased are awesome and I know the kids will love them :) can't wait to read this book to my 1 year old and say her name I'm sure it's going to be amazing
Hi Shevella!
We most certainly agree your one-year old will love their book! With over 80 titles, we continue to release stories that children will enjoy throughout their lives! Please let me know if you ever need assistance, and we hope you have a fantastic weekend!
Kind regards,
Jennifer
From the business
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jean!
Thank you for the 5-star review! Your words mean a great deal to our small company! Please check your email for new offers, and have a fantastic New Year!
Warm regards,
Jennifer