On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Dinkleboo Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very pleased with the results. The receivers will be SO HAPPY to see their names. Thank you for this wonderful idea. I just wish i could have put in other names of their friends in the story.
I can't wait to see their happy faces when they receive their OWN books
I ordered 2 books. For Christmas eve! When my girls unwrapped the books and realized they were part of the story. Their little faces lit up, they were so happy about the books... I will order more!
Hello Shani!
That's wonderful to hear! We are sure they will cherish them for years to come! Please check your email for exclusive offers, and have a fantastic new year!
Warm regards,
Jennifer
The hardest part of the whole process was deciding what book to pick! The whole process is simple and quick. The books were high quality. I highly recommend the hardcover because you will want to keep these - the kids loved them! The stories are cute too!
Hi Samantha!
We appreciate your kind words! With over 70 stories and counting, we are continually updating our fabulous library! If you have an idea for a new story we would love to hear from you! I can be reached at support@dinkleboo.com, attention Jennifer. Thank you for your continued patronage, and have a happy new year!
Best regards,
Jennifer
I have had such a great time looking and purchasing personalized items for my grandkids. I can't believe how easy it was to order and how fast everything arrived! Great experience!
Hi Shaunna!
We are thrilled you had such a wonderful experience with our company! Please check your email for exclusive offers, and have a beautiful new year!
Kind regards,
Jennifer
My granddaughter loves her new book thats all about her!
I loved that it came in time for Christmas!
Good afternoon Debora!
Thank you for the kind words! We are elated she lover her new book! We look forward to working with you again, and have a fabulous new year!
Best regards,
Jennifer
I bought these books for my niece and nephews who love to "read" being that they are 4,2, and 4mos. Old. But they will bring any book to you so you can read with them. I cannot wait to see their faces when they hear their names as part of the story. These are part of their Christmas gift from us. Books are adorable and much better than I thought. I definitely will buy again and recommend to others.
Hello Rose!
We truly appreciate the kind words! We hope you had a fantastic holiday, and have a great night!
Best regards,
Jennifer
I received the book within two weeks and I was extremely impressed with the story; the personalization & the quality! I will definitely purchase another and highly recommend to anyone looking to purchase a personalized book!
Good afternoon Tina!
Thank you for the kind review! We are thrilled you enjoy your books, and we look forward to working with you again!
Our new family planners: https://www.dinkleboo.com//stationery/family-planners.html
Best regards,
Jennifer
Very creative and personal way to involve child in reading. My son loves books and this allows him to feel like he is personally apart of the stories. I plan on being a regular customer.
Hi Miya!
It's wonderful to hear how much your son loves his personalized book! Please check our Facebook page for new offers, and have a beautiful holiday weekend!
Facebook page: https://www.facebook.com/dinkleboo/
Warm regards,
Jennifer
I don't often leave reviews regarding companies I have done business with but in this case I just had to! The book I ordered came in perfect condition and beyond expectation! The real superstar however, was the customer service. Due to an error with my local post office, my order was unexpectedly returned to the company. I called customer service and Dinkleboo went above and beyond anything I could have expected to get a replacement to me very quickly and in time for Christmas gift giving. Customer service stayed right there with me through the whole process. I was so impressed! Thank you Dinkleboo!
Hi Barbara!
Thank you for taking the time to write such a glowing review for our customer support team! We truly appreciate your continued patronage with Dinkleboo, and we hope you and your family have a fabulous holiday weekend!
Our new family planners: https://www.dinkleboo.com//stationery/family-planners.html
Warm regards,
Jennifer
Grrat books for my 5yr old grand daughter. I can't wait to see her open them on Christmas. Quick delivery too
Good afternoon Traci!
We appreciate the kind review! Please check your email for exclusive offers, and have a fantastic night!
Our new family planners: https://www.dinkleboo.com//stationery/family-planners.html
Best regards,
Jennifer
The books came fast and had amazing quality. I would totally buy from them again. My kids will love these
Hi Morgan!
Thank you for the 5-star review! From all of us at Dinkleboo, have a wonderful holiday weekend!
Our new family planners: https://www.dinkleboo.com//stationery/family-planners.html
Warm regards,
Jennifer
I have ordered multiple times from this company and have LOVED the product I have received! It is exactly what I asked for. I had some trouble getting my last order ordered, but was helped so kindly by customer service who helped fix that problem!
Hi Cassie!
We are thrilled our fabulous support team was able to assist you! It was our pleasure to serve you, and have a beautiful holiday weekend!
Our new family planners: https://www.dinkleboo.com//stationery/family-planners.html
Best regards,
Jennifer
They helped me to resend my prefer and upgraded my order to get me before Christmas at no additional cost
Hello Nnengala!
We are elated our fabulous customer service team was able to assist you! Thank you for your continued business, and have a fantastic weekend!
Final Christmas shipping dates: https://www.dinkleboo.com/xmasdelivery2017
Warm regards,
Jennifer
I love to give the gift of reading and a personal book makes it fun and magical. The book is excellent quality.
Hi Randi!
It thrills us to hear you love your personalized story-book! We thank you for your continued patronage, and have a fabulous day!
Final Christmas shipping dates: https://www.dinkleboo.com/xmasdelivery2017
Best regards,
Jennifer
I loved everything, the photo book is great. Customer service was wonderful. I recommend Dinkleboo to anyone wishing to give great gifts.
Hello Mara!
Thank you for recommending our personalized photo-books! We hope it will provide you with memories for years to come!
Final Christmas shipping dates: https://www.dinkleboo.com/xmasdelivery2017
Best regards,
Jennifer!
I bought a personalized book for my Grandon for his 1st Christmas. I love it! I plan to buy more for to build his personalized library. The books are well made and fun to read. So glad I found this site. I will be a frequent customer.
Good evening Nancy!
We are sure he will enjoy it as well! It was our pleasure to serve you, and have a fantastic weekend!
Final Christmas shipping dates: https://www.dinkleboo.com/xmasdelivery2017
Kind regards,
Jennifer
Received my book way before my estimated time and can't wait for my son to see his gift, im surr he will love it. Great quality and great customer service.
Hi Tazz!
Thank you for the 5-star review! Your kind words mean a great deal to our team! Please check your email for exclusive offers, and have a fabulous weekend!
Best regards,
Jennifer
I ordered personalized books they came very fast and ate very good quality. The customer service was spectacular. Great company and great people.
Hi Meredith!
Thank you for the glowing review! We are elated you love your personalized books, and have a great holiday weekend!
Final Christmas shipping dates: https://www.dinkleboo.com/xmasdelivery2017
Warm regards,
Jennifer
I ordered a blanket for a family member for Christmas. The production and shipping time was super fast! There was a slight problem with my order, but I called and the customer service person was very nice and was able to get my issue resolved immediately. Great products! Great customer service! What more do you need?
Hello Sheena!
It's wonderful our fabulous support team was able to assist you, and we hope you enjoy your special blanket for years to come!
Final Christmas shipping dates: https://www.dinkleboo.com/xmasdelivery2017
Best regards,
Jennifer
Fun, colorful, engaging story and illustrations
Can't wait to watch grandson open
Highly recommend
Retired elementary school principal
Hello Steve!
We always love to hear from our beloved school teachers! If you have an idea for a new story, we would love to hear from you! I can be reached at support@dinkleboo.com, attention Jennifer. It was our pleasure to serve you, and have a beautiful weekend!
Final Christmas shipping dates: https://www.dinkleboo.com/xmasdelivery2017
Warm regards,
Jennifer
From the business
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Audrey!
We are thrilled you and your recipients love their personalized books! With over 70 titles, we do offer several stories that include the child's friend. Please let me know if you have any additional questions, and have a happy new year!
Best regards,
Jennifer