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Digiprint Supplies Reviews Summary
Digiprint Supplies has a rating of 1.1 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Digiprint Supplies most frequently mention and customer service. Digiprint Supplies ranks 66th among Printer Ink sites.
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AS far as i am concerned they are a set of con men, i paid out around £8000 for heads they said they had in stock and then they didnt, went on to give me the run around for another 4 or 5 weeks promising this and that, never got the goods never got any refund and then pop.
Anyone in the same situation please get in touch
signsdisplay.com
My order placed on the 4th of October arrived yesterday, 9th of December 2019.
It took 2 months to receive this order and even though they kept on delaying the ETA, we managed to receive the product we've order yesterday.
I don't know what happens with the clients who ordered before 4th of October, but I think that for the others ones (who ordered AFTER 4th of October) - they will get their order, with a delay. I advise you talk with them (email, phone) and they can explain what happened and for sure, will try to keep their promise.
My communication with them (especially on the last part) was good, on the phone and on email and even though there was a 2 months delay, I've received my order.
I hope that they will solve all the problems they have and their customers will be satisfied.
DON'T MAKE ANY ORDERS ON DIGIPRINT - THEY DON'T SEND YOU THE PRODUCTS YOU'VE PAID FOR!
I've ordered and paid a print head on the 4th of October (2300 euros) and I kept on waiting to receive it, week after week and it didn't arrive. So I contacted DigiPrint. Until now they gave me 4 WRONG delivery time, each time they LIED about the delivery time.
If I am writing emails, I get NO RESPONSE. If I call, they answer, but they always keep saying the same story, that will check with the department, manager, but nothing really happens afterwards.
I am not interested in their transition and whatever they are going through. I just want to RECEIVE WHAT I'VE PAID FOR, 2 MONTHS AGO.
I was a Digiprint Client for years, and I was satisfied with them, but was is happening now is unimaginable.
Customer service is ZERO
They mock their customers.
From what I understand from other clients, there is a problem also with the refund of money, but i will take every legal measure I can so I can either receive the product or the money I've paid.
Please don't not buy from this company.
Untrustworthy, so many people have lost a lot of money because of this company. I don't know why a company who is about to go bankrupt sends out emails offering discounts if your order by the end of September, then they close down 4 days later and reopens under a new owner. I think it was a fix to get a lot of money in before they close. Don't buy from here Unless you want to give your money away for free. There is charity's out there for that, save yourself the hard earned money and go to a trusted supplier. This company won't last as they have lost people's trust and by taking so many peoples money and telling them they can't supply what they have paid for and they can't refund them either.
Paid for next day delivery on an item thats in stock, now one month with no item customer services lies constantly about the eta and wont refund?
Bought 2 inks, waited over 6 weeks before i got my money back through the bank complaints system. AVOID
I attach the print screen chat from digiprint supplies
They are sorry that steal from me 19 Usd... don't buy from this company!
Purchase made in February 2019, after 40 days of waiting (in which we could not print) we received nothing. We have canceled the order and after eight months we are still awaiting a refund (their advertising speaks of immediate repayment and shipment of the item ordered within 24/48 hours) DO NOT TRUST!
We are now taking an international cause to get the money back.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members