Dick's Sporting Goods

I went to the Dicks at Fayetteville mall in Lexington ky trying to find my son a new tee-ball bat, I had a few I wanted to try and a sales person named Tucker. He took my son and I into the indoor cage they have and told us we had 4 swings with each bat, well he went above and beyond as far as helping me with my son to get comfortable with his new bat and swinging techniques. I have never had such good service from an employee and I shop at this store a lot. I just wanted to tell him thank you and great job, I hope you know what kind of employee this gentleman is.

Thanks,
Nick Lutton

Dillion in the shoe dept at Amherst NY deserves a round of applause for great service. We went to the Walden gallery and the sales person there was useless. Decided to go to Amherst and that was a great decision. Got my granddaughter just what she needed and wanted. Thanks Dillion

Nicole walked me around Dick's Sporting Good at West Town mall, Madison WI and found the objects I needed from a list I provided. She was like my personal shopper, much appreciated. And patient with me who wasn't sure exactly what I specifically needed looked like

I have a people with my toe and my podiatrist told me specifically what kind of shoes to get. Jermaine was amazing and knowledgeable. Lucian's was also helpful. Thanks is so much

I had ordered a Sole F63 treadmill online for pickup at the BRIDGE STREET TOWN CENTRE
6890-A Governor's Drive West Huntsville, AL ******* location. I decided to pay for delivery and set up so I stopped by the next day on my way to Auburn to pay for the service. Jake was very helpful with getting that arranged. While in Auburn that day my wife and I went into Dick's Sporting Goods to view the F63. We decided to upgrade to the F80. I called the Huntsville location to find out the best way to make the change. Jessica was very helpful. She recommended I place an order for the F80 and stop by the store when I returned to Huntsville to cancel the F63 order. After placing the new order, Jessica updated the system to ensure the correct treadmill was picked up by the delivery company. When I returned to Huntsville, Bradley refunded my money for the F63 and assured me the F80 was ready to be picked up the next day for delivery and set up. Great team. Thank you.

I was surprised at some of the low reviews- I had the best experience. I ordered a pair of sneakers that were not as shown in the photo (no fault of DS but from the manufacturer), and they immediately refunded me my money with no questions asked (I actually was able to speak to customer service on the phone)! I bought another pair of sneakers, which literally came the NEXT DAY, and they were perfect. I will buy from Dick's again when the time arises!

Robert (route 4. NJ) made my day, he told me about a discount. Alway smiling, great person. He made great recommendations with a positive attitude.

My daughter had been looking for a clothing item for sometime and JJ or JayJay (not sure on spelling) in the Lehi/AF location went above and beyond for us! Thank you! We will definitely be back to shop here again.

4/22/23
My wife and I were at sawgrass Mills yesterday, as we always like to visit Dick's to see what's new.
We met a very nice man, whose name was James. He was very personable and we struck up a nice conversation about the NBA playoffs.
Then I asked him about the brand of slacks the PGA Tour players wear, as they all look great. He gave me the information and I headed to the Golf apparel, and saw the slacks, and especially liked the Walter Hagen and Travismathew brands.
Not having the time to try them on, I know that I will return to do so.
Because the exceptional customer service, provided me, by James, I sought out his Mgr., by the name of Kori, and told her how much I appreciated his 5 star service and that she should move him up to a Manager position. She said, "he is very likeable and is a Manager already." Kori was also very amiable.
Both Kori and James represent Dick's in the finest light. Excellent customer service is a lost art in today's business community and it's nice that your brand takes pride and makes it paramount for the consumer.
It will sure pay dividends each and every day.
Those reading this review, can be sure of the quality people that Dick's have on their staff. Stop in and meet them. You will be happy you did. Great products plus fantastic customer service all add up to a wonderful experience.
Thank you Dick's, you have my utmost respect.
Best regards,

Marc Walther
Pompano Beach

Attached is a photo of James and a few of pics of your store # 1418

My partner and I have been waiting on a kayak since middle of May and the pilot company who works with Dick's Sporting goods and handles freight shipping said our kayak should be here over a week ago and when we called to check they said once it gets to this location another shipping company will call us and we have yet to receive any calls even though it's been at the location since our expected delivery date. Over a week ago. But we called dicks and they are returning the 250 shipping fee and going to call to figure out where our kayak is. Very grateful they are doing something about the issue

Brandon was very helpful when my son was looking and then bought a pair of sunglasses. He checked us out and continued to help us. Thank you Brandon!

I tried to get help from an associate, who i think was in charge on 03/17/23. I dont know who he is since i didnt see a nametag or but he had a radio and clothes in his hands. As I asked for help, he just sped in a different direction and wouldn't speak to me and i feel it was disrespectful and unprofessional. I eventually got some help from the nicer ladies at the front

Tyler and another man at Dicks Sporting Goods in Wayne, NJ were super helpful with helping me find the clips for my cycling shoes. Great customer service!

My experience with a gentleman at the shoe department was amazing. His name is Mitchell. He helped me find the perfect shoes for me. He had to go through a bunch of shoes due to the fact that I have very small feet for an adult woman. He was patient and knowledgeable about different training shoes.

I just wanted to say how much I love dicks! I seen a lot of Dicks in my state but some Dicks are more pleasurable than others. If you have never tried Dicks I encourage you to give 'em a try. Everyone will love Dicks no matter age, sex, or mental stability.

I just wanted to say a big BIG thank you to Michael at the Mentor store. This man went above and way beyond. I was in a horrible mood and of course last minute my child alerted me to an absolute need for the next day for her wrestling match. I arrived at the store not in a mood to be mislead or toyed with. Michael (Stix) immediately jumped into action, not only got me what I needed but checked to see if it was cheaper with another brand and just gave me such a good experience I literally was in a better mood than when I arrived. Also, they had what I could not find anywhere else for such short notice. THANK YOU MICHAEL. He was not only a complete professional - he was kind and knowledgeable. THANK YOU.

1st purchase at Dicks today. Was very impressed by how organized and well run this store was. Saved a lot of $$$$ on my purchase. Will shop there again!

Schwinn 290 Recumbent@ 799 I added home install Price & service Spiked PSA approved. Thx u Enfield CT

Bought a schwinn bike here - great bike and great service - excellent experience in this store - in Jefferson city Missouri! Highly recommend going to Dicks sporting goods! Will return for future purchases!

In the north Attleboro Massachusetts store we're really nice and helped us with our sneakers and also with other stuff.

Dick's Sporting goods at Delta Park Portland, Oregon is just the happiest. Customer service oriented retail I have experienced in a while. Hats off to cashier, Bri and managers Eric and Mike: And especially Eric at Corporate customer service. There was an issue with the tent I ordered: They all helped get that that issue fixed w/out showing frustration of judgment! Dick's staff does care about the sports and well being of their customers. They are patient and kind and actually ASK questions in order to super know what the issue is.
Thank you Delta Park Dick's Sporting Goods.
Laurie and Christie

I recently went to Dicks Sporting Goods for more golf equipment for my lefty son. I was able to get a really good lefty driver for under $200.00 this was fifty percent off the list price on a holiday weekend. They also honored the coupon I had which made the price even better. I also buy shoes for my kids and send it to them, if you do it in store shipping is free.

My husband and I have bought a lot of things at Dicks and haven't had any bad experiences at all. They carry all the good brands and all the camping gear and clothes you need. The service is very good on returning itemsAnd customer service is very helpful and friendly. I would definitely recommend dicks